New Inmotion V10 / V10F

[novazeus]

5 minutes ago, Toshio Uemura said:

 

So face plants are not our only nightmares these days. The hobby has just gotten more dangerous, I am afraid. ?

yeah so sad.

the irony of inmotion generally considered one of the safest wheels and stories like the fire will pull down the whole industry.

[Toshio Uemura]

21 minutes ago, novazeus said:

yeah so sad.

the irony of inmotion generally considered one of the safest wheels and stories like the fire will pull down the whole industry.

Yes it will definitely reflect on the industry. But think of the Tesla (I mean the ?). Some also burned and there were even deadly accidents, The other side of this coin is, it will bring EUCs into public awareness. Which is a good thing! Think of “United Colours of B....” and their really controversial PR strategy. So bad press may not be as bad for the industry as is seems. Think about it. ? 

[Stan Onymous]

1 hour ago, Toshio Uemura said:

Yes it will definitely reflect on the industry. But think of the Tesla (I mean the ?). Some also burned and there were even deadly accidents, The other side of this coin is, it will bring EUCs into public awareness. Which is a good thing! Think of “United Colours of B....” and their really controversial PR strategy. So bad press may not be as bad for the industry as is seems. Think about it. ? 

Tesla Cars went into PR overdrive, blaming the driver interference in the charging, and it was timed to distract from the less than stellar production numbers and the debt due on past loans.

InMotion has no such program in place, and is not as Popular as Tesla Car Company and not in need of deflecting demand yet. It is more in the position of the hoverboards, and this could easily become a reason for stricter regulations on where these can be used. That is not a good PR strategy. The Colors of Benneton were relying on conservative groups to protest it and make it more popular. Totally different territory. This is dumbfuck territory for a Company to be in.

This, the V10F, is supposed to be a more advanced, two brains (control boards) and all the other safety features up in a poof of smoke. We are working on getting it to become more accepted as safe travel. What bus wants these on a Public Transportation system? Are these safe to go on the underground trains? This is total Corporate Malfeasance coming home to roost.

[novazeus]

11 minutes ago, Stan Onymous said:

Tesla Cars went into PR overdrive, blaming the driver interference in the charging, and it was timed to distract from the less than stellar production numbers and the debt due on past loans.

InMotion has no such program in place, and is not as Popular as Tesla Car Company and not in need of deflecting demand yet. It is more in the position of the hoverboards, and this could easily become a reason for stricter regulations on where these can be used. That is not a good PR strategy. The Colors of Benneton were relying on conservative groups to protest it and make it more popular. Totally different territory. This is dumbfuck territory for a Company to be in.

This, the V10F, is supposed to be a more advanced, two brains (control boards) and all the other safety features up in a poof of smoke. We are working on getting it to become more accepted as safe travel. What bus wants these on a Public Transportation system? Are these safe to go on the underground trains? This is total Corporate Malfeasance coming home to roost.

i’m sure there are some serious meetings going on right now but i’d be sending out “do not use and store in a non-combustible container until further notice”.

property damage is one thing, human life and suffering is big dollars and corporate malfeasance once something like this happens the second time, for sure. mistakes in manufacturing happen all the time, back in the 90’s a friend of mine was eating breakfast in mcdonalds when his new chevy blazer caught fire in the parking lot, it’s what happens after an incident.

[Toshio Uemura]

4 minutes ago, Stan Onymous said:

Tesla Cars went into PR overdrive, blaming the driver interference in the charging, and it was timed to distract from the less than stellar production numbers and the debt due on past loans.

InMotion has no such program in place, and is not as Popular as Tesla Car Company and not in need of deflecting demand yet. It is more in the position of the hoverboards, and this could easily become a reason for stricter regulations on where these can be used. That is not a good PR strategy. The Colors of Benneton were relying on conservative groups to protest it and make it more popular. Totally different territory. This is dumbfuck territory for a Company to be in.

This, the V10F, is supposed to be a more advanced, two brains (control boards) and all the other safety features up in a poof of smoke. We are working on getting it to become more accepted as safe travel. What bus wants these on a Public Transportation system? Are these safe to go on the underground trains? This is total Corporate Malfeasance coming home to roost.

We were talking about the industry not about Inmotion. It is difficult may be even disastrous for Inmotion, I agree, but I still believe even though this creates bad publicity for one company, it still promotes public awareness of EUCs which has PR value for other companies.

People are forgetful regarding details. The general awareness and interest in EUCs will nevertheless be raised on the long run. And I consider that necessary. 

Allow me one more thing to say: with the new standards set by the Segway-Ninebot Z, the industry will have a difficult time to come up with something new and better. Just more power, speed and range will simply not do it for unbiased users like me. The benchmark has significantly changed and people will soon realize it.

[UniVehje]

Ian at speedyFeet commented on the fire issue briefly on his show. It is serious. But looks like InMotion’s instructions were not followed. Something still was wrong if they had been talking to the owner. Too early to say anything certain or whether it was a faulty wheel or abuse by the user. But a good reminder that these big batteries are potentially dangerous. @Bobwheel or @Jeffrey Scott Will please keep us updated on this. If you guys find the reason it would be good to know. 

On mobile so I cannot link directly to the spot but go to 57:47 mark. 

 

[novazeus]

7 minutes ago, UniVehje said:

Ian at speedyFeet commented on the fire issue briefly on his show. It is serious. But looks like InMotion’s instructions were not followed. Something still was wrong if they had been talking to the owner. Too early to say anything certain or whether it was a faulty wheel or abuse by the user. But a good reminder that these big batteries are potentially dangerous. @Bobwheel or @Jeffrey Scott Will please keep us updated on this. If you guys find the reason it would be good to know. 

On mobile so I cannot link directly to the spot but go to 57:47 mark. 

 

i’m digging my sand pit for safe storage.

[Rehab1]

39 minutes ago, novazeus said:

i’m digging my sand pit for safe storage.

We do need to be prudent no matter what make or model of EUC you own. Place a fire extinguisher and smoke detector in the vicinity of your stored wheels. 

 

Edited August 15, 2018 by Rehab1

[novazeus]

2 minutes ago, Rehab1 said:

We do need to be prudent. Have a fire extinguisher and smoke detector placed in the vicinity of your stored wheels. 

 

i know really. mines in my old homestead which really wouldn’t bother me if it burned, but i still store valuables, like motorcycles and tools, and all my other wheels, so it would be quite the fire. 

i was making a funny about inmotion’s instructions. i hope i didn’t jinx myself for being a smart ass.

[Rehab1]

3 minutes ago, novazeus said:

i was making a funny about inmotion’s instructions. i hope i didn’t jinx myself for being a smart ass.

Don’t be surprised if your V10F requires repair from an IM facility and they interrogate you for possible sand intrusion. 

[novazeus]

4 minutes ago, Rehab1 said:

Don’t be surprised if your V10F requires repair from an IM facility and they interrogate you for possible sand intrusion. 

might be to hazardous to ship. may just have to call the bomb squad for a controlled burn.

on a serious note, do not use water to put out the fire, i saw some of that nova documentary on batteries. even though i saw that, if there was a fire, my first instinct would be grab a hose.

[Harold Farrenkopf]

7 minutes ago, novazeus said:

might be to hazardous to ship. may just have to call the bomb squad for a controlled burn.

on a serious note, do not use water to put out the fire, i saw some of that nova documentary on batteries. even though i saw that, if there was a fire, my first instinct would be grab a hose.

Grab a hose for everything else that is on fire. 

[Siggy]

9 hours ago, Harold Farrenkopf said:

Oh CRAP!

 

14th August

Electric unicycle catches fire at block of flats in Deptford

Electric unicycle catches fire in Deptford

 

FYI without wanting to add smoke to the fire  : this article is not 100% accurate.

I know the E wheel owner personally and let's just say there are significant discrepancies between what inmotion, this article and the email exchanges I've seen from his side say.

It's not really my place to say more about it as I understand he's still in talks with inmotion. 

This is an uncertain time and it's truly unfortunate what happened for the entire Ewheel community. This isn't the first time something like this has happen (samsungs, teslas, hoverboards etc.) However, I really hope as one forum member has already mentioned we can turn this into a positive and introduce stiffer QC and battery legislations BEFORE E wheels get into customers hands.

 

For now, I'd suggest for those without secure external places to park their wheels, grab a type C extinguisher (electrical fires), a fire blanket and really look into weatherproofing the battery housing. I certainly will be with my KS18L.

[Stan Onymous]

2 hours ago, Toshio Uemura said:

We were talking about the industry not about Inmotion. It is difficult may be even disastrous for Inmotion, I agree, but I still believe even though this creates bad publicity for one company, it still promotes public awareness of EUCs which has PR value for other companies

Already we get lumped into the fire bursting hoverboards, so not sure how this will be good for an industry people already think is dangerous without even riding it.

That said, the blame is already being shifted to the consumer. Ian from his show implied that the owner did not follow the InMotion instructions properly. That is called passing the buck to the less funded and less lawyered up public, and letting them take the blame. Just like Tesla. This is not a good thing for the industry at all on any accounts.

[Harold Farrenkopf]

We may need to put it in this type of box for charging or storage.  

https://www.ebay.com/itm/EAGLE-1971-Flammable-Safety-Cabinet-22-Gal-Yellow/222482387049?epid=1200309618&hash=item33ccfbd069:g:F~MAAOSwR2RaDei1

 

[Harold Farrenkopf]

35 minutes ago, Siggy said:

FYI without wanting to add smoke to the fire  : this article is not 100% accurate.

I know the E wheel owner personally and let's just say there are significant discrepancies between what inmotion, this article and the email exchanges I've seen from his side say.

There was not much mentioned in the article that could be wrong other than 1 week old and used it once. Did they use it to ride into a river once? I'll have to listen to the podcast.

[Harold Farrenkopf]

10 minutes ago, Harold Farrenkopf said:

There was not much mentioned in the article that could be wrong other than 1 week old and used it once. Did they use it to ride into a river once? I'll have to listen to the podcast.

OK, I listened and it doesn't sound like the same wheel. The wheel was just bought a week before so it seems unlikely it was an early released unit. After one use, why would they be instructed to remove the battery (requires significant disassembly) and put it in sand or water? What was the early release issue? Or was the unit bought not new? Too much unknown.

[Glitched]

3 hours ago, Siggy said:

FYI without wanting to add smoke to the fire  : this article is not 100% accurate.

I know the E wheel owner personally and let's just say there are significant discrepancies between what inmotion, this article and the email exchanges I've seen from his side say.

It's not really my place to say more about it as I understand he's still in talks with inmotion. 

This is an uncertain time and it's truly unfortunate what happened for the entire Ewheel community. This isn't the first time something like this has happen (samsungs, teslas, hoverboards etc.) However, I really hope as one forum member has already mentioned we can turn this into a positive and introduce stiffer QC and battery legislations BEFORE E wheels get into customers hands.

 

For now, I'd suggest for those without secure external places to park their wheels, grab a type C extinguisher (electrical fires), a fire blanket and really look into weatherproofing the battery housing. I certainly will be with my KS18L.

@Siggy Soooo.... should I either cancel my 2nd batch V10F order, tell them to hold shipment until they figure out the cause of the fire, or should I expect there to be no fires outside the normal fluke, unrelated to why this one caught on fire? Thanks. 

EDIT - or I'll just spread whatever I find out from InMotion on my own.  Sounds like you don't know why it caught on fire, presumably because neither the inmotion story or your friends' is unbiased? We want the facts, not a political PR story. 

Edited August 16, 2018 by Glitched

[Marty Backe]

3 hours ago, Siggy said:

FYI without wanting to add smoke to the fire  : this article is not 100% accurate.

I know the E wheel owner personally and let's just say there are significant discrepancies between what inmotion, this article and the email exchanges I've seen from his side say.

It's not really my place to say more about it as I understand he's still in talks with inmotion. 

This is an uncertain time and it's truly unfortunate what happened for the entire Ewheel community. This isn't the first time something like this has happen (samsungs, teslas, hoverboards etc.) However, I really hope as one forum member has already mentioned we can turn this into a positive and introduce stiffer QC and battery legislations BEFORE E wheels get into customers hands.

 

For now, I'd suggest for those without secure external places to park their wheels, grab a type C extinguisher (electrical fires), a fire blanket and really look into weatherproofing the battery housing. I certainly will be with my KS18L.

Without any information as to the circumstances of this burned EUC, I think there's nothing to be learned by this story. What's all the secrecy about? Maybe you could ask the owner to drop in here and give us some background so that we can actually learn from his misfortune.

I just don't understand some people's reluctance to give details 

[Glitched]

It's because neither side wants to accept fault, I bet. So we won't know until blame is agreed on. Either way I got a v10f supposed to ship to my apartment in the next few weeks and I don't want it here if it's got a rogue battery issue that just blew up someone's home at 1 in the morning, so I'll see what InMotion tells me. 

Edited August 16, 2018 by Glitched

[novazeus]

just thinking out loud, but if this fire was caused by this lack of diy or send it in waterproofing fix, who the hell in their right mind would attempt to diy. who would want to assume the responsibility of your wheel bursting in flames.

i love my v10f. it does so many things right for me. weight, slimness, light, handle switch disconnect, ergonomics, protective cover that looks better than my mattress pads and neoprene shorts, big most comfortable pedals, real time inclination adjustment of the pedals, pedal sensitivity and for handling, that 2.5 17” wheel tire combo hits the sweet spot for going over branches yet more maneuverable than my 18s.

if it were my product, if i weren’t 100% sure this couldn’t happen again with field fixes or in the shop, i’d recall all units and issue refunds or new units that have been re-engineered not to burst into flames. 

i always did my own wrenching on my motorcycles and i often wondered especially sometimes reaching triple digits, how many motorcycles crashed and burned killing the rider because of a defect in the motorcycle but nobody would ever know. they just say “motorcyclist loses control and dies”. 

but if a harley burst into flames just sitting in the garage, that’s a whole other can of worms.

Edited August 16, 2018 by novazeus

[UniVehje]

4 hours ago, Marty Backe said:

Without any information as to the circumstances of this burned EUC, I think there's nothing to be learned by this story. What's all the secrecy about? Maybe you could ask the owner to drop in here and give us some background so that we can actually learn from his misfortune.

I just don't understand some people's reluctance to give details 

You are right that there's nothing to be learned from this yet. Except to take the batteries seriously with EVERY brand of wheels. Until it's confirmed that the cause was something InMotion factory screwed up, we should assume the risk to apply to all brands. The cells themselves rarely have faults but it's not impossible that LG or Panasonic screws something up. And also all the DIY battery enlargements/replacements carry this risk. Even a faulty part in some battery management system can cause fire. It's rare but serious when it happens. This is a good reminder or that.

Another thing to consider is our treatment of these wheels. Hard crashes and falls can break something. No water sealing is permanent. Even the best water resistant wheel could start leaking after some use and a few crashes.

I'm sure Inmotion and other brands have designed redundancies around the batteries as they should. But as these get more popular, there will always be idiots abusing and hacking their toys. The authorities will not care what the cause was if there starts to be regulations. I would hate it if batteries get banned from public transports or inside shopping centres etc. 

The secrecy in this case is probably due to the fire. It's one thing to have a faulty wheel and another thing to be responsible for a fire. Their defence seems to be that they reacted correctly but their instructions were not followed. It doesn't mean they are denying responsibility for the possible fault in the wheel but that the fire is on the user. The investigation is ongoing and neither party is unlikely to say anything publicly yet. The whole water sealing warning from Inmotion could be part of their damage control to show that they act responsibly.  But no matter what the real cause is, InMotion is going to take a big hit from this. Pretty much the worst case scenario for them. Even if they have done everything right and their product didn't have anything wrong with it, the investigation could go on for a long time and meanwhile their sales could take a slump. Even the distributors might want to hold on for a while to avoid risks. 

[Toshio Uemura]

9 hours ago, Rehab1 said:

We do need to be prudent no matter what make or model of EUC you own. Place a fire extinguisher and smoke detector in the vicinity of your stored wheels. 

 

Don’t forget to add a good fire ? insurance to your list! 

[Toshio Uemura]

5 hours ago, Marty Backe said:

I just don't understand some people's reluctance to give details 

It’s one way to create a hype, and some people think it's cool to be mysterious. Information is power! “I have it, you don’t!” kind of thing. Marty is right. In this forum we need more real information about such a major incident not just hearsay. ? 

[eufp]

Regarding water, there is an interesting post here (Google Translate): https://translate.google.com/translate?sl=ru&tl=en&js=y&prev=_t&hl=cs&ie=UTF-8&u=https%3A%2F%2Fecodrift.ru%2Fwiki%2Fmonokolesa%2Fvoda_v_monokolese_inmotion_v10f_prichiny_posledstviya_i_chto_nuzhno_sdelat%2F&edit-text=&act=url

 

Regarding V10F on fire, there is also a google-translated info from russian distributor:

Quote

Let's try to understand the reasons.

The owner's name is Andrew. Andrew before the incident was interested in writing from Inmotion USA and the Inmotion plant by the question of 1) braking on Inmo and 2) the widespread failure of the power button after the rain, is the failure of the button a warranty case? To which 1) USA responded, contact the seller where they purchased, and the plant itself ignored question number 2 at first.

Further, 5-6 days ago, the day comes when Andrei gets under light rain from the morning and rolls 20min to work. Charges at work. In the evening he goes from work 5 minutes under the average rain and comes home. Put the wheel on the charge. It was charging. Then after the jog there were glitches like on video (the charge indicator on the switched off wheel flashes).

The wheel did not turn on anymore and was not charged for 5-6 days, because became a brick.
The Inmotion plant recommended disconnecting / removing the battery from the device, but the instruction how to do it was not sent. Yesterday (on the date of the ignition of the wheel), he took off the motor-wheel, but could not remove the battery, he could only turn it off. Further, after an hour or five hours (he does not remember) the wheel burned.
A certain Liao Ming from Inmotion contacted Andrey today and was interested in what he wants after the incident? Andrew took a time to think. According to Liao Min, the problem of the button is now solved, this will no longer be in production.

PS: Andrew previously used V8 for a year and fell into more heavy rains, but such problems with the button or in general any problems with moisture-proof V8 did not meet.

Here is the plant's comment on our request for this:
"Yuri, we have already figured out. Let me tell you the details. He contacted us and reported that the V10F battery indicator is flashing. Then I checked the serial number and found out that this V10F belongs to an earlier lot. We told him that the reason for the glue, it's not enough on the bottom of the case, and you need to pull out the battery. I told him that the battery should be buried in damp sand or drowned. But he did not; he lives in London and it's illegal in his country. I do not know why he did not receive the information from me in time, which led to this incident. I just found out yesterday that he can not take out the battery. We talked with him on the phone, and he promised not to publish information on the forums or through other channels, in return, we will send him a new wheel."

As a result I would like to note the following:
This whole story is not completely clear. And also not ash the question of how much the owner allowed such consequences, analyzing Mono-Wheel. Perhaps the owner has no fault. But why he did not detach the battery in 3-5 days, although there was a direct recommendation for this action, it is not clear.

Source

And some photos:

Edited August 16, 2018 by eufp
Link correction