MBIKER_SURFER Posted January 17, 2019 Share Posted January 17, 2019 10 hours ago, LZMutant said: Hi - It's been over two weeks and the app hasn't been updated... Firmware issues are still unaddressed. Can you explain? Thanks! No - it's now 5 months, that inmotion china promised new fw for the V10(F)!! Quote Link to comment Share on other sites More sharing options...
LZMutant Posted January 17, 2019 Share Posted January 17, 2019 58 minutes ago, MBIKER_SURFER said: No - it's now 5 months, that inmotion china promised new fw for the V10(F)!! Yes, I get that MBiker... One of the first things I did when I joined this thread was to read all (then) 147 pages of comments. It took me awhile but I'm aware of the very disappointing history this wheel along with the concurrent lack of support of the firmware and the app. The long tease, the promises, the delays and the disappointments...etc. It appears that Liam is a different rep than Bob, however, and I wanted to give him the benefit of the doubt and try to take him at his word. But I have listened (er...read) all you folks loud and clear. My expectations are realistic, I think, in that I really don't have any. Yet hope burns eternal; otherwise I wouldn't check back here. That my App displays "comfort" and "classic" in Chinese is not a big a deal to me. What is a big deal, however, is how startlingly easy fixing this issue would be; and that fact that it hasn't been done by now somewhat astonishing. We're not rewriting the app here, just changing the names of two buttons... The most galling thing to me is InMotion's active solicitation of sugguestions for their new wheels (in another thread) while their recently released flagship wheel is foundering... I think we all agree their first concern should be not only fixing the firmware/app for the V10 and V10F but making it dazzling and worth every penny, pound or lire... Message to InMotion: Blow your customers away - don't blow them off. Quote Link to comment Share on other sites More sharing options...
Lincy Posted January 17, 2019 Share Posted January 17, 2019 12 hours ago, LZMutant said: On 1/5/2019 at 3:28 PM, Liamfind said: @LZMutant Hello. Thank you for your feedback. I have reported it to our technical support team. The updated version will be launched at about next week. Hi - It's been over two weeks and the app hasn't been updated... Firmware issues are still unaddressed. Can you explain? Thanks! @LZMutantHi, I am sorry for the inconvenience, we have already fixed it, I will inform you as soon as the new application version is released. Quote Link to comment Share on other sites More sharing options...
LZMutant Posted January 17, 2019 Share Posted January 17, 2019 10 hours ago, Lincy said: @LZMutantHi, I am sorry for the inconvenience, we have already fixed it, I will inform you as soon as the new application version is released. Okay Lincy - here hoping that the firmware is corrected as well (I don't know off hand 2.2.9 is an upgrade or the old firmware. Suspect is either the old firmware or a very minor fix). You appear to be new here - I humbly suggest you read this long thread to gain an appreciation of the history and frustration levels of your 2018 buyers. Thanks - Quote Link to comment Share on other sites More sharing options...
Lincy Posted January 21, 2019 Share Posted January 21, 2019 On 1/18/2019 at 4:17 AM, LZMutant said: Okay Lincy - here hoping that the firmware is corrected as well (I don't know off hand 2.2.9 is an upgrade or the old firmware. Suspect is either the old firmware or a very minor fix). You appear to be new here - I humbly suggest you read this long thread to gain an appreciation of the history and frustration levels of your 2018 buyers. Thanks - 1 @LZMutantHi, the new app is released, please update your app version, thanks. 1 Quote Link to comment Share on other sites More sharing options...
rwent1 Posted January 21, 2019 Share Posted January 21, 2019 33 minutes ago, Lincy said: @LZMutantHi, the new app is released, please update your app version, thanks. What is the current android app version that was just released? The android app store still shows v7.0.9, which was last updated in Nov 2018. Quote Link to comment Share on other sites More sharing options...
LZMutant Posted January 21, 2019 Share Posted January 21, 2019 5 hours ago, Lincy said: @LZMutantHi, the new app is released, please update your app version, thanks. Hey Lincy - It did not update today - my apps are set to automatically update when a new version hits the App Store. This is the iPhone version we are talking about, right? I will check again tomorrow. Thanks. Quote Link to comment Share on other sites More sharing options...
Gaz Bon Posted January 21, 2019 Share Posted January 21, 2019 On 1/5/2019 at 9:33 AM, 440hz said: I was wondering.... Was it the current serial numbers when you purchase a V10F today? 131xxx so i have just been informed by Lincy Quote Link to comment Share on other sites More sharing options...
LZMutant Posted January 21, 2019 Share Posted January 21, 2019 18 hours ago, Lincy said: @LZMutantHi, the new app is released, please update your app version, thanks. So Lincy - I checked the app just now. It is NOT updated. Below is the screen in question, screen shot taken just now (1/21/19). This must be pretty embarrassing to InMotion. Please let me know when the app is *really* updated in the USA on IOS. Quote Link to comment Share on other sites More sharing options...
LZMutant Posted January 23, 2019 Share Posted January 23, 2019 (edited) On 1/20/2019 at 5:20 PM, Lincy said: @LZMutantHi, the new app is released, please update your app version, thanks. UPDATE! The app for IOS updated today and now displays the comfort/classic buttons in English. Cool. Thanks Lincy - sorry to be a little stiff but it seems to be the only way to get anything done around here. Anyone know if anything else in the app was changed other than the buttons? Firmware is unchanged. Your loyal reporter, Larry. Edited January 23, 2019 by LZMutant Quote Link to comment Share on other sites More sharing options...
rwent1 Posted January 23, 2019 Share Posted January 23, 2019 Android app still updated. Google Play Store shows app was last updated Nov 12, 2018. Quote Link to comment Share on other sites More sharing options...
Demargon Posted January 26, 2019 Share Posted January 26, 2019 (edited) My v10f is no longer new Edited January 26, 2019 by Demargon 1 Quote Link to comment Share on other sites More sharing options...
Smoother Posted January 26, 2019 Share Posted January 26, 2019 4 minutes ago, Demargon said: My v10f is no longer new Well, we've all seen how fast you ride, even off road, so this isn't surprising. Quote Link to comment Share on other sites More sharing options...
Demargon Posted January 26, 2019 Share Posted January 26, 2019 5 hours ago, Smoother said: Well, we've all seen how fast you ride, even off road, so this isn't surprising. I was trying to overcome the bridge, not the speed involved but a jump in it and it went horribly wrong 1 Quote Link to comment Share on other sites More sharing options...
Papa Schultz Posted January 26, 2019 Share Posted January 26, 2019 (edited) Maybe a little late, but hope the link below helps for the headlight high beam issue: simple-headlight-anti-glare-mod tested during several night rides so far, seems to work fine. Edited January 26, 2019 by Papa Schultz 1 Quote Link to comment Share on other sites More sharing options...
Demargon Posted January 27, 2019 Share Posted January 27, 2019 Rober take this video of the v10f crashing 2 Quote Link to comment Share on other sites More sharing options...
MBIKER_SURFER Posted February 21, 2019 Share Posted February 21, 2019 What a sh.... My android app is showing chines letters, although I didn't update it. Play store has no newer version. No FW update - chinese letters - whats next? Quote Link to comment Share on other sites More sharing options...
Harold Farrenkopf Posted February 21, 2019 Share Posted February 21, 2019 14 hours ago, MBIKER_SURFER said: What a sh.... My android app is showing chines letters, although I didn't update it. Play store has no newer version. No FW update - chinese letters - whats next? I don’t have that problem because it is winter here. Quote Link to comment Share on other sites More sharing options...
LZMutant Posted February 23, 2019 Share Posted February 23, 2019 On 2/21/2019 at 12:58 AM, MBIKER_SURFER said: What a sh.... My android app is showing chines letters, although I didn't update it. Play store has no newer version. No FW update - chinese letters - whats next? That is so frustrating. Iphone IOS finally got the English letters about a month ago. Hopefully Lincy is monitoring this thread and can help you out. The firmware situation is also very tedious. Thinking back I don’t recall any of the INMOTION folks “promising” a fix, only saying they’d pass the complaints on to staff. Maybe Lincy or Jason can give us a commitment of some sort, and perhaps a timeline? 1 Quote Link to comment Share on other sites More sharing options...
Demargon Posted February 28, 2019 Share Posted February 28, 2019 My small test of stop, go and stop again Quote Link to comment Share on other sites More sharing options...
Lueksparky Posted March 1, 2019 Share Posted March 1, 2019 Has Inmotion pulled/discontinued the V10F? I just noticed both ewheels and Inmotion USA are no longer selling it. It's a little disconcerting seeing as I own one and wonder if parts will be available in the future. I've enjoyed the wheel immensely (minus the app, firmware and water problems). I figured if they took care of all the little problems they could end up with a major winner in the EUC market. What gives? Quote Link to comment Share on other sites More sharing options...
MBIKER_SURFER Posted March 1, 2019 Share Posted March 1, 2019 1 hour ago, Lueksparky said: Has Inmotion pulled/discontinued the V10F? I wouldn't be astonished by that. No changes to FW since 9 months - this is telling a lot....... Quote Link to comment Share on other sites More sharing options...
Glitched Posted March 1, 2019 Share Posted March 1, 2019 (edited) 2 hours ago, Lueksparky said: Has Inmotion pulled/discontinued the V10F? I just noticed both ewheels and Inmotion USA are no longer selling it. It's a little disconcerting seeing as I own one and wonder if parts will be available in the future. I've enjoyed the wheel immensely (minus the app, firmware and water problems). I figured if they took care of all the little problems they could end up with a major winner in the EUC market. What gives? I see it listed as in stock on Inmotion USA's website. Successfully added to cart for good measure. ETA I see they bumped the price up too, probably due to tariffs. Edited March 1, 2019 by Glitched Quote Link to comment Share on other sites More sharing options...
Lueksparky Posted March 1, 2019 Share Posted March 1, 2019 41 minutes ago, Glitched said: I see it listed as in stock on Inmotion USA's website. Successfully added to cart for good measure. My bad, I didn't look far enough in, it's under V10, you just need to select the "V10F" option. Still, ewheels isn't stocking them anymore, and I assume it has to do with the multiple problems it had initially. Quote Link to comment Share on other sites More sharing options...
KevinvdV Posted March 3, 2019 Share Posted March 3, 2019 I have a question about the charger. Is it the same as the V8 one? I want to have a spare one so I don't have to carry one in my bag between home and university Quote Link to comment Share on other sites More sharing options...
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