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EcoDrift's 2019 service statistics (failure rate by brand and model)

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6 hours ago, Marty Backe said:

Very interesting read. I sure wish we had access to the number of units per wheel otherwise I'm not sure how truly useful that data is - it's interesting though.

Anecdotally, I don't see anything near this level of failure, and I'm personally exposed to a lot of riders.

@Marty Backe I added in the top post the number of serviced units (computed based on EcoDrift's service records) - it should give a better perspective.

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Awesome info!  Thanks for that!  Guess I'm going to hold off on that Nikola+.  From what I've seen the fit and finish of the Nikola doesn't seem as nice as the KS to me.  Now to sacrifice a wheel to the EUC gods for KS to release a +30mph wheel. :D

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1 hour ago, Marty Backe said:

It's never going to happen. It's part of KingSong's DNA to produce more conservative wheels. If you want to do a lot of high 20's and beyond riding, Gotway is the only game in town.

Do you own wheels for their fit and finish or for their riding quality and performance? Everyone is different of course, but for me, fit and finish is way down the list of criteria when buying a wheel.

As "heard/seen on the street", I don't see the Nikola as an unreliable wheel. Only the 84-volt version had some issues out of the gate. The 100-volt version has always been a solid wheel.

Don't get me wrong, I love my KS16X (and 18XL), but when you mention 30-mph, I have to say something :)

Marty, I know they won't. My comment was made in jest.  But I can always dream. :D  Getting a Nikola+ was something I recently considered.  I've been commuting to work on a "back" trail.  Single lane paved for bikes and pedestrians only.  It's away from cars and it's along the river.  It's quite nice and relaxing.  As I've been getting more comfortable with my 16x, I've been hitting the 28mph 3x beep that I placed.  And I feel like I'm always hitting those beeps now, but still feeling comfortable to go faster.  It's probably because my main commuter was my Dualtron Spider.  Now it just sits around for my friend or son to use when I want to go on a fun ride.

I was thinking about a Nikola Plus only because of the speed aspect, but at the end of the day, I've always been concerned about the build quality of the Gotway.  Other things like non-flashable firmware and the fact that there is a consistent "build" so that if something does go wrong, it can be difficult to get correct parts etc.  The random stuff I read hear always makes it sound like the Gotway Build quality just isn't as good as others.  This chart above only adds to it. Personally, I think the only reason we hear more complaints about the KS having problems is that the KS outsells Gotway (As indicated here and I think ewheels touched on it before.) More wheels of a specific brand = more voices to complain, but that doesn't necessarily mean higher defective rate.

As for build quality, I think it's a combination of everything.  Features, ride, and build quality are all factors I consider.  Price doesn't matter to me if I can get all 3 things.  For example, I wouldn't consider buying a Telsa car given the terrible build quality.  Poor paint quality and panel gaps are some of the things which put them off my list of potential cars to drive.  

So I'll just keep waiting for now.  Gotway might be the only game in town now, but maybe someone will come along as well.  Or maybe Gotway can improve (at least in my eyes) their build quality.  At that point, I'll  pick whatever wheel that might be.

 

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1 hour ago, Seba said:

 

Finish or perceived quality doesn't mean that any particular wheel will be better than other.

Sorry, I should have clarified.  Fit and finish to me includes build quality.  Quality parts, reliability, how it's built.

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4 minutes ago, EvoKnvl said:

Marty, I know they won't. My comment was made in jest.  But I can always dream. :D  Getting a Nikola+ was something I recently considered.  I've been commuting to work on a "back" trail.  Single lane paved for bikes and pedestrians only.  It's away from cars and it's along the river.  It's quite nice and relaxing.  As I've been getting more comfortable with my 16x, I've been hitting the 28mph 3x beep that I placed.  And I feel like I'm always hitting those beeps now, but still feeling comfortable to go faster.  It's probably because my main commuter was my Dualtron Spider.  Now it just sits around for my friend or son to use when I want to go on a fun ride.

I was thinking about a Nikola Plus only because of the speed aspect, but at the end of the day, I've always been concerned about the build quality of the Gotway.  Other things like non-flashable firmware and the fact that there is a consistent "build" so that if something does go wrong, it can be difficult to get correct parts etc.  The random stuff I read hear always makes it sound like the Gotway Build quality just isn't as good as others.  This chart above only adds to it. Personally, I think the only reason we hear more complaints about the KS having problems is that the KS outsells Gotway (As indicated here and I think ewheels touched on it before.) More wheels of a specific brand = more voices to complain, but that doesn't necessarily mean higher defective rate.

As for build quality, I think it's a combination of everything.  Features, ride, and build quality are all factors I consider.  Price doesn't matter to me if I can get all 3 things.  For example, I wouldn't consider buying a Telsa car given the terrible build quality.  Poor paint quality and panel gaps are some of the things which put them off my list of potential cars to drive.  

So I'll just keep waiting for now.  Gotway might be the only game in town now, but maybe someone will come along as well.  Or maybe Gotway can improve (at least in my eyes) their build quality.  At that point, I'll  pick whatever wheel that might be.

 

:thumbup:

Seeing that you own an MCM3, you probably know that Gotway's quality has vastly increased over the years. They still have a long ways to go though :facepalm:  But many people rides Gotway's so they can't be that awful, all things considered. Trust me, if I felt that I was risking life and limb every time I got on one of my Gotway wheels, I wouldn't own any. In all my years of riding a 16+ wheels I've never had a wheel failure that caused an injury, when not stress testing them.

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43 minutes ago, Marty Backe said:

:thumbup:

Seeing that you own an MCM3, you probably know that Gotway's quality has vastly increased over the years. They still have a long ways to go though :facepalm:  But many people rides Gotway's so they can't be that awful, all things considered. Trust me, if I felt that I was risking life and limb every time I got on one of my Gotway wheels, I wouldn't own any. In all my years of riding a 16+ wheels I've never had a wheel failure that caused an injury, when not stress testing them.

No doubt.  I think at this point though, it doesn't make sense for me to have 2 of basically the same wheel.  One is faster, and the other one, imo, has better features.  For me, build quality is high on my list, so just adding more speed isn't enough to justify another wheel.  And I'm not willing to give up the features on the 16x.  I'm good with waiting for now, and seeing what comes out this year and in 2021.  Maybe someone can check all the boxes on my list and I'll pick it up then.

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2 hours ago, EvoKnvl said:

Personally, I think the only reason we hear more complaints about the KS having problems is that the KS outsells Gotway (As indicated here and I think ewheels touched on it before.) More wheels of a specific brand = more voices to complain, but that doesn't necessarily mean higher defective rate.

Issues are generated by two major factors. Volume of units at risk aka sales. I think this is quite obviously. 

And launch policy. This might need a little explaining. Since GW don't do fw updates, they need wheels to be fine tuned before launch. Issues do show up and is corrected by new batch revision. 

KS have tried to match public demand that was not on their build lust or target group. That caused issues for KS16X. Since GW were a bit ahead I think KS rushed launch of KS16X that didn't help out. But as time progress it became clear that KS16X developed into a nice wheel with personality. But speed is just not what it is made for. As for personality some love it, some adapt and some simply dislike it. So where KS18L/XL were a safe do it all, the KS16X excel at some points and let's down (speed)  in other areas. That is why people cried out especially GW riders that are used to their GW wheels behaviour. 

Now the above is my personal opinion of how last summer 2019 transpired. 

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