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14 minutes ago, Goodman said:

I have bought plenty of things from the states and not everyone is as honourable as you might think, there are bad businesses everywhere but not once have I ever critics the whole US business culture based on a very few bad deals.

Keep patting yourself on the back Goody

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22 minutes ago, mezzanine said:

FWIW, the dude acting indignant about being called a racist is the same guy who denied a genocide on these very boards a week ago.  

 

I called it ethnic cleansing, which is the same thing by some definitions.

Okay I'm done here, I just like having a place to talk about my favorite toys. I won't be able to win any virtue signaling contests with you guys, and I don't want to get banned.

 

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6 minutes ago, Scouts Honor said:

Re-read the thread if you're confused about what makes him shady. Or simply re-read the comment you just replied to.

And I believe Houseofjob is an EUC dealer in NYC, with lots of experience dealing with Chinese business culture. This is what he said, in this very thread:

 

 

Before you go accusing people of racism, make sure you actually know what you're talking about. Apologies don't cut it.

 

Aliexpress is like ebay just a Chinese version, how one acquires what they sell is beside the point all you need to understand is that the seller is going to give you what you paid for. If the buyer does not get what they paid for yes you can call them shady. Most ebay sellers sell things which are not directly from the producer how they got the items are no ones business. I fully am aware what I am talking about I have experienced the whole process on many occasions.  

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16 minutes ago, Goodman said:

Aliexpress is like ebay just a Chinese version, how one acquires what they sell is beside the point all you need to understand is that the seller is going to give you what you paid for. If the buyer does not get what they paid for yes you can call them shady. Most ebay sellers sell things which are not directly from the producer how they got the items are no ones business. I fully am aware what I am talking about I have experienced the whole process on many occasions.  

There are plenty of shady sellers on ebay too, and Amazon. Nobody would tell you that every seller on ebay or Amazon is of high character. And today's ebay seller with good reputation is tomorrow's swindler planning a permanent vacation to the tropics.

 

 

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7 minutes ago, Scouts Honor said:

There are plenty of shady sellers on ebay too, and Amazon. Nobody would tell you that every seller on ebay or Amazon is of high character. And today's ebay seller with good reputation is tomorrow's swindler planning a permanent vacation to the tropics.

 

 

You are 100% correct and yes sorry for calling you a racist without knowing anything about you that's my mistake I shouldn't have done that looking back.

My point is offering advice is perfectly fine everyone here appreciates all the help, in this hobby we all love and yours is also appreciated but what I am trying to say and not saying it properly is lets not single out any culture. Every culture is so different and what might work in one country might not work in another.

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I'm the raciest person on these forums so I find this line of discussion very :sleep1:.

AliEx is a slow boiling kettle.  Watch it, and it will not speed up the process.  What likely will happen is that the AliEx admins will side with the seller, tell Scotty to wait since they cannot deny the laws of Chinese slow shipping physics, and the wheel will eventually make it to its US destination as quickly as it would have without opening the dispute.  Even if it arrives tomorrow, should a person who recently went through laproscopic surgery hop onto a high powered wheel?  Maybe the cup is half full or else said wheel would be sitting around taunting him with unknown dangers.

All this consternation is likely much ado about nothing.  Simple rules for happiness: Got an itch in yer pants for a wheel ASAP?  Buy through a dealer.  They may not be any faster than AliEx, but they likely got your back.  Got an itch but have access to some anti-itch cream in the meantime and aren't xenophobically paranoid?  AliEx is your friend.  Foreign logistics shipping for these high capacity batteries likely is very specialized, and there are many factors behind the scenes that one does not realize is occuring.  It took a suuuuuuuuuuuuuuuuper long time for me to get my Tesla from Green Fashion and Travaling.  Travaling?  What the heck?

Once the shipment clears Chinese customs or whatever and gets into the courier's hands the process moves much faster.  Getting from G to A to B to C takes some time.

@esaj holds the world's record for AliEx purchases.  Maybe he can reveal how he maintains his intestinal fortitude for waiting for items to arrive.

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3 hours ago, steve454 said:

China is not that near to the US.  data=FoNqa9kKz0StiaLZDyXbdI985Az2PsyHi6-Q5ij8crRclHs4hvtIkQLSQuMC7_6fOLTF-GK-pfReMGHdzFfRzvA7XHHvT1tN0ojX9sLgd9cHjGxDSyN2HPPJ9WdWA0PNXOvJCwl5xNDlxDGebWv4GWf-dWOu7y-iO_wCAiwpWWSHFlPL7-GCbAgXlw8FbvDucVZhcVTOjHiqz79YV6Tyv7FnpPrvS8yPEs2UpavWVIqhu1EfPnbcJa32mSnl3R-gXsJuhDeUZ3-rgz0q3193leZWN8NZdpo9ZAyKWMjBhcgL  It's about 7,000 miles.  Ships don't move very fast.  It takes about a month to go that far.

You are correct @steve , but it’s not suppose to be coming by ship .its to be sent ups air . Which delivers in 5-8 days from China . 

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50 minutes ago, Hunka Hunka Burning Love said:

I'm the raciest person on these forums so I find this line of discussion very :sleep1:.

AliEx is a slow boiling kettle.  Watch it, and it will not speed up the process.  What likely will happen is that the AliEx admins will side with the seller, tell Scotty to wait since they cannot deny the laws of Chinese slow shipping physics, and the wheel will eventually make it to its US destination as quickly as it would have without opening the dispute.  Even it arrives tomorrow, should a person who recently went through laproscopic surgery hop onto a high powered wheel?  Maybe the cup is half full or else said wheel would be sitting around taunting him with unknown dangers.

All this consternation is likely much ado about nothing.  Simple rules for happiness: Got an itch in yer pants for a wheel ASAP?  Buy through a dealer.  They may not be any faster than AliEx, but they likely got your back.  Got an itch but have access to some anti-itch cream in the meantime and aren't xenophobically paranoid?  AliEx is your friend.  Foreign logistics shipping for these high capacity batteries likely is very specialized, and there are many factors behind the scenes that one does not realize is occuring.  It took a suuuuuuuuuuuuuuuuper long time for me to get my Tesla from Green Fashion and Travaling.  Travaling?  What the heck?

Once the shipment clears Chinese customs or whatever and gets into the courier's hands the process moves much faster.  Getting from G to A to B to C takes some time.

@esaj holds the world's record for AliEx purchases.  Maybe he can reveal how he maintains his intestinal fortitude for waiting for items to arrive.

I do understand where you are coming from. And no , I’m not even riding my 14s anywhere right now so the super would most likely be sitting upon a mable pedestal in a temperature controlled room with “You’re beautiful” by James Blunt playing softly in the background while I recover . Still doesn’t make me any less eager to get it . My only experience with aliexpress are a few pieces of cycling kit I purchased last year that took about 14 days to arrive and the thread here where @Charles McLean bought the exact wheel from Chen and had it arrive in 11 days . So I just kinda went with the assumption it would take 1-3 weeks . 

I opened the dispute after some advice from a US reseller who also has done a lot of dealings with aliexpress. It was his belief that it would either speed things up or get my money back . I don’t really believe they would side with the seller after reading over their policy and combing through tons of pages on reddit . They really have the customers back when it comes to things of this nature . And the thing about this all is not the wait . I don’t mind waiting ...just as long as the seller is upfront about it . Honesty goes a long way. And I was explicitly told when I ordered that the wheel would be sent out within 4 days of payment and would ship  via UPS 5-8 day. (In an airplane like Charles’s was) 

Xenophobic? I’m going to assume you are referring to others in this thread and not aiming that lable at me . Though skimming through I can’t find too much evidence to support that claim against anyone . Maybe you were just making a generalized statement ?

Well, that’s it . I’d just appreciate honesty and general courtesy when spending this type of money . I’m sure there is no real ill-intent on the part of Chen or Green and fashion . I’d just like a more open dialogue and to not be laughed at via emoji after handing over nearly $2k to someone . I’m not saying he’s trying to scam me . I know he doesn’t operate like that . 

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I tend to make generalized statements which tend to be true most of the time.  In my mind at least.  They are not meant to insult anyone specifically unless they deserve it.  People are free to interpret things which ever way they want, negatively or positively.  I will say that it is not my intent to bring anyone down or lessen their concerns or make fun at their expense.  Except for @The Fat Unicyclist , he's fair game.  :whistling:

There are xenophobic people out there just like there are schizophrenic people and democratic people.   I would say AliEx is not for everyone.   It's just a fact.  I got burned on a small purchase before, but after the wound healed I still buy things using it.  Same thing with eBay.  I can say that from my observations of other people dealing with GFT that most are happy.  Don't believe me, ask @US69.  He'll likely say "I'm with Hunka!"  :efeeec645d:  Is GFT a perfect seller?   Not on your life.  Are they a pretty typical seller on AliEx?  Probably yes.  I understand that your  expectations did not match the current situation, and with this large of a purchase it can be stressful.  Add to that your fall and surgery, and it's understandable that this delay is quite annoying and disappointing.

I do believe we have mentioned that 11 days to receive items is a rarity.  It took about two months for my Tesla.  I still think GFT likely waits for a bunch of orders and then places the group order to get the best bulk purchase pricing deal from Gotway.  That can take time.  If one buys closer to when they have a large order ready to place then it goes faster.  There may have been a misunderstanding when they said items ship out 4-5 days after purchasing.  Maybe they meant for items in stock?

If you want honesty and courtesy, stick with the local dealers.  If you don't mind gambling a bit, AliEx can be worth it to save some bucks, but don't be fooled into  thinking they will treat you as well as a local dealer would.  I never kid myself about that.  Also that emoji might not mean what you think it is.  People read more into things than what there is all the time.  Also factor in that English isn't the seller's native tongue so there will be differences in communication.  

In any case, these are hard truths I'm trying to share with you.  Take them or leave them.  I don't know you, and you don't know me. Doesn't matter in the end really.  I could be wrong.  You do what you think is best.  Oh I forgot to add the smiley.  :lol:

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2 hours ago, Hunka Hunka Burning Love said:

I tend to make generalized statements which tend to be true most of the time.  In my mind at least.  They are not meant to insult anyone specifically unless they deserve it.  People are free to interpret things which ever way they want, negatively or positively.  I will say that it is not my intent to bring anyone down or lessen their concerns or make fun at their expense.  Except for @The Fat Unicyclist , he's fair game.  :whistling:

There are xenophobic people out there just like there are schizophrenic people and democratic people.   I would say AliEx is not for everyone.   It's just a fact.  I got burned on a small purchase before, but after the wound healed I still buy things using it.  Same thing with eBay.  I can say that from my observations from other people dealing with GFT that most are happy.  Don't believe me, ask @US69.  He'll likely say "I'm with Hunka!"  :efeeec645d:  Is GFT a perfect seller?   Not on your life.  Are they a pretty typical seller on AliEx?  Probably yes.

I do believe we have mentioned that 11 days to receive items is a rarity.  It took about two months for my Tesla.  I still think GFT likely waits for a bunch of orders and then places it to get the best bulk purchase pricing deal from Gotway.  That can take time.  If one buys closer to when they have a large order ready to place then it goes faster.

If you want honesty and courtesy, stick with the local dealers.  If you don't mind gambling a bit, AliEx can be worth it to save some bucks, but don't be fooled in thinking they will treat you as well as a local dealer would.  I never kid myself about that.  Also that emoji might not mean what you think it is.  People read more into things than what there is all the time.  In any case, these are hard truths I'm trying to share with you.  Take them or leave them.  I don't know you, and you don't know me. Doesn't matter in the end really.  I could be wrong.  You do what you think is best.

Oh I know you. After hanging around here for the last year in a half, I could write up a pretty good Hunka profile. But we try and keep this a family friendly Forum :D

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44 minutes ago, Hunka Hunka Burning Love said:

I tend to make generalized statements which tend to be true most of the time.  In my mind at least.  They are not meant to insult anyone specifically unless they deserve it.  People are free to interpret things which ever way they want, negatively or positively.  I will say that it is not my intent to bring anyone down or lessen their concerns or make fun at their expense.  Except for @The Fat Unicyclist , he's fair game.  :whistling:

There are xenophobic people out there just like there are schizophrenic people and democratic people.   I would say AliEx is not for everyone.   It's just a fact.  I got burned on a small purchase before, but after the wound healed I still buy things using it.  Same thing with eBay.  I can say that from my observations from other people dealing with GFT that most are happy.  Don't believe me, ask @US69.  He'll likely say "I'm with Hunka!"  :efeeec645d:  Is GFT a perfect seller?   Not on your life.  Are they a pretty typical seller on AliEx?  Probably yes.  I understand that your  expectations did not match the current situation, and with this large of a purchase it can be stressful.  Add to that your fall and surgery, and it's understandable that this delay is quite annoying and disappointing.

I do believe we have mentioned that 11 days to receive items is a rarity.  It took about two months for my Tesla.  I still think GFT likely waits for a bunch of orders and then places the group order to get the best bulk purchase pricing deal from Gotway.  That can take time.  If one buys closer to when they have a large order ready to place then it goes faster.

If you want honesty and courtesy, stick with the local dealers.  If you don't mind gambling a bit, AliEx can be worth it to save some bucks, but don't be fooled into  thinking they will treat you as well as a local dealer would.  I never kid myself about that.  Also that emoji might not mean what you think it is.  People read more into things than what there is all the time.  Also factor in that English isn't the seller's native tongue so there will be differences in communication.  

In any case, these are hard truths I'm trying to share with you.  Take them or leave them.  I don't know you, and you don't know me. Doesn't matter in the end really.  I could be wrong.  You do what you think is best.  Oh I forgot to add the smiley.  :lol:

I greatly appreciate your feed back and advice Hunka, so please don’t interpret my response to anything but friendly . :cheers:

Yes, Charles just seemed to have gotten extremely lucky with the fast shipment of his super . I realize that it’s not a perfect system and there are far too many variables when shipping goods such as this from China . You pretty much hit the nail on the head in regards to the fall and surgery . The last 2 weeks have been shitty .I hurt , it sucks and if I’m being honest it’s probably made me a bit cranky . :rolleyes:

I will just let this be an annoying lesson and move forward with the understanding that if I buy again from China directly that it’s going to take more time than I’d like it too. I guess I just hoped some of that Charles luck would spill over this way. 

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@Scott Henley from all my previous aliexpress dealing and even the time when I dealt with gotway directly they all seem to use the same shipping company not sure if it's the same to the USA.

The company they us is http://www.un-line.com/ the website looks really bad and the tracking is even worse. My very first purchase from Aliexpress had me worried also, I asked whether they had the wheel in stock and was told yes it would be coming in the next day or 2 and as soon as it arrives they will send it out. I waited a week and after that I asked where my wheel was could they provide me a tracking number as the website stated it will be sent via fedex. The reply I got scared me as I was told it wasn't going via FedEx and they are using a specialised freighting company as it was the only way to get it to me and asked me to be patient. 

After another week I asked for a tracking number and was told that he will chase one up and let me know as soon as he had one. The reason given was it can't be given until it hard left the country at that point I was starting to worry. I gave it another week and by now I was flat out asking where the hell my wheel was and where was this tracking number. I wasn't completely sure he knew what I was talking about as the replies were really weird and made no sense.

All I got was a link to this website with no tracking number, after another 1 had passed and me demanding a tracking number I finally got one. When I entered the details in it showed the item was picked up a week or so ago and now is somewhere still within China. The website had no phone number to which I could call and when I sent an email to In-line they would never reply so you can imagine how worried I was.

I knew I still had time before the buyer guarantee expired on Aliexpress so I wasn't going to lodge a claim until the time was near and plus I paid with a credit and knew I could recall my funds back through my credit in the worst case scenario. 

Looking at the tracking everyday I could see the parcel was finally moving it went from Shenzen China to Hong Kong to Singapore to Malaysia. The day I see the parcel left Malaysia is the day the wheel got delivered to my house all in one piece only 2 days later as I was curios it showed on the In-Line site that my parcel arrived in Australia and delivered to me.

From buying to getting it took like almost 6 weeks, the wheel I got off Gotway directly took 5 weeks that was the shortest time and every other wheel since 5 + weeks.

It is a lot of money and yes I agree communication could be a lot better I find this like you to be the hardest. I really hope you get your wheel soon, worst case is you get your money back which could be a good thing by than hopefully a dealer near you will have it in stock.

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Some of my experience and the 4 wheels i have bought on Ali:

There are several things that can make the wait longer. I have had two wheels in about 15-17days...but one has been about 6-7 weeks wait time.

Things that can go wrong:

First, the wheels are mostly not in stock, at least not when its a brand new wheel type. So it comes „fresh“ from the GW factory, which is in my view a big plus. Several delays can happem...i would guess in the moment batterys missing is most probably. In the last weeks GW tends to use the 2900wh cells more, as for example MCM5 (650wh instead 800wh possible), or advertisement Msupr X, 650, 1300 and 1600wh, but no 800wh...Jason also said that in the moment 3500mah cell demand is very high....

Other parts might be missing, also, so even the wheel reaching  the ali seller can take some time when bad luck is involved.

Second:

The wheel goes from aliexpress to shipping handler! From my experience with long waiting time, the shipping service waits to collect a certain amount of products for destination country, before the „ container“ gets on the plane! Woth luck that might be only 2-3 days or instantly, but my worst waitng time on a wheel, was from receiving tracking....and then first movement into a plane. That is nohing the ali seller can change! Also the same wait can occur because of leaving customs work slow!

Would Green use a „exclusive express“ sending service, the costs would be way higher....also not much shipping service do the „dangerous goods“ stuff anymore!

I dont know „where“ exactly Scotts wheel is now...sounds for me as it is sitting at the shipping handler and waits for coming into transit.

Scott had the very bad luck that he took the experience from Charles with 11 days as „normal“...which absolutely is not, he unfortunatly only later on learned about the differences in delivery time!

The communications often suck...but i dont. think Green sending a smiley after Scott saying he gets nervous was meant „bad“ in any way...Its just different mentality...Chinese sometimes just dont understand us very good.

I still believe Green is on the way to deliver the wheel...in my 2,5 years here on the forum i have heard of NONE any shady experience of a wheel not even send out!

The experience Scott has made is the same that several people made, in my view its just that he didnt know about this „delays“ and communication problems before. Ok, now he has open a dispute...which i also understand.

Sorry for your „bad“ experience, Scott!

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You've been through a lot in a very short time so it's completely understandable. This AliEx experience hasn't been the best.  I get that.

Charles won the freakin' lottery!  :w00t2:  Well, except for his high speed crash.  I wish we were all so lucky with AliEx.  Ever buy something from China on eBay via China Post?  It takes months and months.  I'm batting close to .400 so I consider myself fortunate.  Have you made many previous less expensive purchases from China before?  Gearbest, Geekbuying, Lightinthebox, Banggood sound familiar?

It can be best to buy lower priced items to get a feel for the Chinese marketplace.  That way it might help temper your expectations for larger purchases.  $1300 was the highest I've ever spent on AliEx, and the delay was difficult to stomach especially when trying to keep it a surprise from my fellow forum members.  I bugged GFT for a tracking number.  I think I did get it eventually, but it wasn't accurate so it didn't help any ways.  Sure enough though it did finally arrive and endorphins were released.

I hope it all works out well for you either way.  Your enthusiasm for these wheels is on a pro level!   :thumbup:

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50 minutes ago, Scott Henley said:

Nice @eddiemoy! I forgot you had that super for sale . At that price I wouldn’t expect it to last too long. Is the fast charger for sale on it’s own ?

you might have to click on this and it will take you to the correct thread where the wheel is listed, and comment there

 

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4 hours ago, Hunka Hunka Burning Love said:

I tend to make generalized statements which tend to be true most of the time.  In my mind at least.  They are not meant to insult anyone specifically unless they deserve it.  People are free to interpret things which ever way they want, negatively or positively.  I will say that it is not my intent to bring anyone down or lessen their concerns or make fun at their expense.  Except for @The Fat Unicyclist , he's fair game.  :whistling:

Game on, Gotway boy!   ;)

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5 hours ago, Scott Henley said:

Nice @eddiemoy! I forgot you had that super for sale . At that price I wouldn’t expect it to last too long. Is the fast charger for sale on it’s own ?

Will be keeping the fast charger.  

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11 hours ago, Scott Henley said:

You are correct @steve , but it’s not suppose to be coming by ship .its to be sent ups air . Which delivers in 5-8 days from China . 

Interesting.  How much does air shipping cost  versus regular shipping?  

I guess that once the wheel finally gets to ups, it won't be but a few days until you receive it.

It's only been about three weeks since you ordered.  Maybe one or two weeks to go?

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8 hours ago, Hunka Hunka Burning Love said:

Charles won the freakin' lottery!  :w00t2:  Well, except for his high speed crash.  I wish we were all so lucky with AliEx.

I do feel bad for you @Scott Henley, it was my first time buying anything from AliExpress and I guess I just got lucky!  I took the recommendation of a couple folks on the boards who have all ordered from Chen in the past without any issue.  I guess I just managed to buy at the right time in the cycle and they were able to push my wheel on the plane as part of the last bulk shipment.

@Hunka Hunka Burning Love, regarding, my crash ... I was lucky there too!  :-)  No bruises, no scratches ... except a few minor ones on my Tesla.  I'll take it!

Oh, @Scott Henley one thing that surprised me with AliExpress that your credit card company may, or may not do, was the fact that I was charged an overseas transaction fee of 3% of the total purchase price for the use of my card which came as a separate transaction, apart from Chen.  This was a fee my credit card company charged me, apparently for the privilege of using my card to purchase something directly from China.  So, if something like that happens to you, just be aware that it isn't anything shady on Chen's part ... just your credit card company passing on fees.  It took me by surprise when the fee showed up on my card.  Just giving you a heads up.

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1 hour ago, Charles McLean said:

I that I was charged an overseas transaction fee of 3% of the total purchase price for the use of my card which came as a separate transaction, apart from Chen.  

Interesting. When I bought my Mten3 from Chen there was no fee. However, the purchase was made outside of AliExpress, using PayPal I think.

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1 hour ago, steve454 said:

Interesting.  How much does air shipping cost  versus regular shipping?  

I guess that once the wheel finally gets to ups, it won't be but a few days until you receive it.

It's only been about three weeks since you ordered.  Maybe one or two weeks to go?

You can not choose „regular shipping=by ship“ when buying an EUC on ali...(ot at least cant compare such prices)

As the transport on most companies is included in the endprice of the EUC (and also customs are included to States and Europe) its hard to say what the costs of air shipping really are.

Some EUC sellers on ali have it announced for about 100-180dollar.....

Read my post above please, its mostly otherwise......the wheel will sit a good time on the shipping handler, collecting goods to fill up rented space in the container.

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