Popular Post ir_fuel Posted August 18, 2019 Popular Post Share Posted August 18, 2019 18 minutes ago, Ben Kim said: The second solution won’t work either because I am the one held liable if this thing combusts in transit back to China since I’m the shipper and not the recipient. Also, this is all contingent on rescinding my PayPal dispute which I’d be a fool to do. As an individual it is near impossible to ship something with that amount of batteries across the world legally. 1 3 Quote Link to comment Share on other sites More sharing options...
FreeRide Posted August 18, 2019 Share Posted August 18, 2019 2 hours ago, Ben Kim said: He is extremely displeased with this being online as he caught wind of it, and claims “it is not my problem”. He offered two solutions, new controller plus a $300 refund, or he will pay for shipping back on the wheel and refund me in full WHEN he receives it. ... Sorry to hear this, I've used them in the past. Hopefully things like this will pressure Gotway to really fix the issue, a silly cheap electronic switch has never been appropriate for EUCs. Right never give-up your PayPal dispute until you are happy. Solution 2 is total stupid. If he is paying for the return, then he should have no worries about receiving the item and should refund. I do believe since he is paying he would be considered the shipper, but you might have to me careful in creating the shipping labels. He should just send the shipper to you with labels and everything and you provide the box. Talk to him about solution 2 a bit, and see if he will go for it. Either way he has learned that he should be shipping these wheels with the batteries disconnected. AT one time I thought he was doing that. Only makes sense. disconnecting them does not remove the BMS protection. Quote Link to comment Share on other sites More sharing options...
Ben Kim Posted August 18, 2019 Share Posted August 18, 2019 (edited) 2 hours ago, FreeRide said: Sorry to hear this, I've used them in the past. Hopefully things like this will pressure Gotway to really fix the issue, a silly cheap electronic switch has never been appropriate for EUCs. Right never give-up your PayPal dispute until you are happy. Solution 2 is total stupid. If he is paying for the return, then he should have no worries about receiving the item and should refund. I do believe since he is paying he would be considered the shipper, but you might have to me careful in creating the shipping labels. He should just send the shipper to you with labels and everything and you provide the box. Talk to him about solution 2 a bit, and see if he will go for it. Either way he has learned that he should be shipping these wheels with the batteries disconnected. AT one time I thought he was doing that. Only makes sense. disconnecting them does not remove the BMS protection. The problem with sending it back is if i rescind my paypal dispute, and i send the wheel back, he could tell me to kick rocks or ignore me; at which point i’m even more screwed. That along with the logistics of shipping a fire-damaged wheel are ridiculous. I am going to wait for PayPal to do their thing. If Chen doesn’t send my charger this week, the $159 I paid for that will also go into dispute. I did message him asking to do the gentlemanly thing and refund my charger money to save the hassle, but he’s about to lose $2800, I doubt he’s going to go down without a fight. Edited August 18, 2019 by Ben Kim 2 Quote Link to comment Share on other sites More sharing options...
FreeRide Posted August 18, 2019 Share Posted August 18, 2019 12 minutes ago, Ben Kim said: The problem with sending it back is if i rescind my paypal dispute, and i send the wheel back, he could tell me to kick rocks or ignore me; at which point i’m even more screwed. That along with the logistics of shipping a fire-damaged wheel are ridiculous. I am going to wait for PayPal to do their thing. If Chen doesn’t send my charger this week, the $159 I paid for that will also go into dispute. I did message him asking to do the gentlemanly thing and refund my charger money to save the hassle, but he’s about to lose $2800, I doubt he’s going to go down without a fight. No I'm saying you have him send the shipper to pick it up and handle all the logistics. He should refund you before you cancel your dispute. I figure ones the shipper picks it up he should refund you, and then you can cancel your dispute. Send him this scenario, he handles all the logistics if he wants the wheel back. 1 Quote Link to comment Share on other sites More sharing options...
Gazza-usa Posted August 18, 2019 Share Posted August 18, 2019 (edited) On 8/16/2019 at 5:32 PM, Arbolest said: Yup... I think all of these big modern wheels need some form of removable interlock on the start button. Doesn't need to be a "key" as such, but something physical that will prevent them from being able to turn on without it. Agree. A simple inline key switch would be an easy mod. This would also stop people messing with it if you park it somewhere. Edited August 18, 2019 by Gazza-usa 1 Quote Link to comment Share on other sites More sharing options...
Popular Post Ben Kim Posted August 19, 2019 Popular Post Share Posted August 19, 2019 9 hours ago, FreeRide said: No I'm saying you have him send the shipper to pick it up and handle all the logistics. He should refund you before you cancel your dispute. I figure ones the shipper picks it up he should refund you, and then you can cancel your dispute. Send him this scenario, he handles all the logistics if he wants the wheel back. actually, that’s what it’s boiling down to. I just had a chat with the vendor, he said he will have “his friend” come get the wheel and I told him that I’m not releasing the wheel until I have my refund. I did get my charger refund though, so there’s that. 2 4 Quote Link to comment Share on other sites More sharing options...
FreeRide Posted August 19, 2019 Share Posted August 19, 2019 OK sounds very good. Quote Link to comment Share on other sites More sharing options...
ir_fuel Posted August 19, 2019 Share Posted August 19, 2019 These shops sells heaps of stuff. I don't get why he should be doing so difficult in 1 case. It makes all the difference to how his business is perceived. 1 Quote Link to comment Share on other sites More sharing options...
Popular Post Ben Kim Posted August 19, 2019 Popular Post Share Posted August 19, 2019 (edited) 51 minutes ago, ir_fuel said: These shops sells heaps of stuff. I don't get why he should be doing so difficult in 1 case. It makes all the difference to how his business is perceived. So overnight, a new wrinkle was thrown at me by Paypal, they stated I needed to package the wheel and send it back to China by 8/28/19 on my dime to an address designated or my claim will be closed, and given that I do not trust Chinese sellers for anything, this made me uneasy as the seller can simply delay until then to leave me hanging with the item given our handshake agreement. I called PayPal as soon as I woke up, told them its logistically impossible to send something with so many lithium batteries back to China damaged, they refunded me on the spot. This case is now closed. Edited August 19, 2019 by Ben Kim additional info 11 5 Quote Link to comment Share on other sites More sharing options...
ir_fuel Posted August 19, 2019 Share Posted August 19, 2019 wow, that is great service from PayPal! Quote Link to comment Share on other sites More sharing options...
meepmeepmayer Posted August 19, 2019 Share Posted August 19, 2019 It's annoying that these Chinese Ali sellers (green and fashion especially from a few accounts here) are so stingy. New board and $300, really? Did he look at the photos? On the one hand, they can offer well-produced modded wheels. On the other hand, this strange behavior. I think it must be a cultural thing where he nominally does something (completely pointless) and then everyone pretends that is ok and he saved face, or something strange like this (or just trying to be cheap). Certainly not looking at it from the perspective of the buyer. Good you didn't give in to any of this BS! 2 1 Quote Link to comment Share on other sites More sharing options...
Chriull Posted August 19, 2019 Share Posted August 19, 2019 4 hours ago, ir_fuel said: These shops sells heaps of stuff. I don't get why he should be doing so difficult in 1 case. It makes all the difference to how his business is perceived. 1 hour ago, meepmeepmayer said: It's annoying that these Chinese Ali sellers (green and fashion especially from a few accounts here) are so stingy. New board and $300, really? Did he look at the photos? Seems like he doesnt care for his reputation at all - once he seemed to be a great recommandation... 3 hours ago, Ben Kim said: I called PayPal as soon as I woke up, told them its logistically impossible to send something with so many lithium batteries back to China damaged, they refunded me on the spot. This case is now closed Maybe one should write an aliexpress guideline - never ever even think on closing a dispute! We already had cases here of people who got (to good to believe) offers, closed the dispute and walked away with nothing but grief Second, new point for the guideline would be to counter paypal rejects after they got ?wrong reports from the seller?! Great that you managed this! Congratulations! Incredible what they try after one received a dead, still smoking piece of garbage... 3 Quote Link to comment Share on other sites More sharing options...
Popular Post ir_fuel Posted August 19, 2019 Popular Post Share Posted August 19, 2019 3 minutes ago, Chriull said: Seems like he doesnt care for his reputation at all - once he seemed to be a great recommandation... Maybe one should write an aliexpress guideline - never ever even think on closing a dispute! We already had cases here of people who got (to good to believe) offers, closed the dispute and walked away with nothing but grief Second, new point for the guideline would be to counter paypal rejects after they got ?wrong reports from the seller?! Great that you managed this! Congratulations! Incredible what they try after one received a dead, still smoking piece of garbage... Third: pay with PayPal and not AliPay or your CC when ordering this kind of stuff, or you have zero protection 2 5 Quote Link to comment Share on other sites More sharing options...
FreeRide Posted August 19, 2019 Share Posted August 19, 2019 5 hours ago, Ben Kim said: So overnight, a new wrinkle was thrown at me by Paypal, they stated I needed to package the wheel and send it back to China by 8/28/19 on my dime to an address designated or my claim will be closed, and given that I do not trust Chinese sellers for anything, this made me uneasy as the seller can simply delay until then to leave me hanging with the item given our handshake agreement. I called PayPal as soon as I woke up, told them its logistically impossible to send something with so many lithium batteries back to China damaged, they refunded me on the spot. This case is now closed. All good. The seller can still collect the wheel so all is good. Did you pay with Paypal through AliExpress and have to pay their ridiculous Paypal surcharge, or did you some how just pay the seller directly and avoid the surcharge? Quote Link to comment Share on other sites More sharing options...
houseofjob Posted August 19, 2019 Author Share Posted August 19, 2019 (edited) 2 hours ago, ir_fuel said: Third: pay with PayPal and not AliPay or your CC when ordering this kind of stuff, or you have zero protection The AliExpress AliPay is fine from my experience, I've won all my dispute cases with properly documented evidence, just that it takes more time than PayPal dispute resolutions (and this has been well documented on the forums). Edited August 19, 2019 by houseofjob 1 2 Quote Link to comment Share on other sites More sharing options...
Popular Post Ben Kim Posted August 19, 2019 Popular Post Share Posted August 19, 2019 (edited) 2 hours ago, FreeRide said: All good. The seller can still collect the wheel so all is good. Did you pay with Paypal through AliExpress and have to pay their ridiculous Paypal surcharge, or did you some how just pay the seller directly and avoid the surcharge? paypal credit - no surcharges, full protection. Not my first rodeo with China, I bought a $1500 scooter last year that came with a defective battery. After he requested i send the scooter back to him after I sent him video evidence, straight dispute. I would have accepted a new battery but nope he had to “ask” and “wishes to test battery”. I don’t f*** around on big ticket Chinese purchases. if they even hint at jerking me around it’s going into dispute. I’ve gotten screwed on some smaller China purchases, but at $2-10 USD ain’t gonna kill me. $2800 will. I wish no more contact from this particular seller and will probably seek Gotway group buys for my wheel purchasing needs in the future. Edited August 19, 2019 by Ben Kim 1 3 Quote Link to comment Share on other sites More sharing options...
Popular Post Ben Kim Posted August 19, 2019 Popular Post Share Posted August 19, 2019 2 hours ago, Chriull said: Seems like he doesnt care for his reputation at all - once he seemed to be a great recommandation... Maybe one should write an aliexpress guideline - never ever even think on closing a dispute! We already had cases here of people who got (to good to believe) offers, closed the dispute and walked away with nothing but grief Second, new point for the guideline would be to counter paypal rejects after they got ?wrong reports from the seller?! Great that you managed this! Congratulations! Incredible what they try after one received a dead, still smoking piece of garbage... If something is defective out of the box which renders it critically non-functional (scooter with a bad battery, EUC that combusted during transit) unless it’s anything short of a full refund with you eating the shipping, it’s going into dispute. My Dualtron came from China as well, but that one just had minor issues (brake disc rubbing, poorly balanced rear tire) nothing to dispute or argue about. We take HUGE risks ordering expensive items from China, and when you are limited in your protections, you need to make sure all your bases are covered when s*** hits the fan. The Chinese simply don’t understand what we expect for our money when we buy a NEW item. 2 3 Quote Link to comment Share on other sites More sharing options...
Unventor Posted August 19, 2019 Share Posted August 19, 2019 On 8/17/2019 at 2:36 AM, houseofjob said: Well, the easy solution is to ship it with the battery disconnected. Or do like KS do. Lock wheel in app preventing the motor from spinning up. With super annoying beeps going on if you move or trolleying the wheel in this locked mode. One of the early videos show this at unboxing the KS16X. I think it is from @Mike Paolini. Quote Link to comment Share on other sites More sharing options...
Shad0z Posted August 22, 2019 Share Posted August 22, 2019 Just avoid green fashion. They are reputable in the sense that they ship a wheel. But i have heard quite a few horror stories about them now. Like someone got a scratched up wheel from them. And they wouldn't take it back. I also ordered a charger. Which never arrived. According to them it was still in transit. After 4 months! They said 1 week shipping. Now it has been almost 6 months. No charger 1 2 Quote Link to comment Share on other sites More sharing options...
ir_fuel Posted August 22, 2019 Share Posted August 22, 2019 Yesterday I saw another Monster (not V3) that was shipped and turned on in transit. Result: battery killed. 1 1 Quote Link to comment Share on other sites More sharing options...
Popular Post erk1024 Posted August 22, 2019 Popular Post Share Posted August 22, 2019 My V3 arrived Tuesday from eWheels no problems. I'll post a review and pics this weekend. 2 4 Quote Link to comment Share on other sites More sharing options...
Unimike Posted August 22, 2019 Share Posted August 22, 2019 So i am the second Toast . The wheel has a button under the handle to turn it off when lifting , why not put tape or a plastic strip to keep it pressed during transport as a safety ? 1 2 Quote Link to comment Share on other sites More sharing options...
Ben Kim Posted August 22, 2019 Share Posted August 22, 2019 (edited) 59 minutes ago, Unimike said: So i am the second Toast . The wheel has a button under the handle to turn it off when lifting , why not put tape or a plastic strip to keep it pressed during transport as a safety ? You bought from Green Fashion as well? A piece of tape wouldn’t stop anything, the safest way would be to disconnect the battery from the control board (or a very rigid bubble around the top so there’s no chance of the button getting pressed) Edited August 22, 2019 by Ben Kim 1 2 Quote Link to comment Share on other sites More sharing options...
Shad0z Posted August 23, 2019 Share Posted August 23, 2019 the fix is really simple. put a hard plastic cover over the power button. and then just tape it on well. it is not elegant. but it will surely work 3 Quote Link to comment Share on other sites More sharing options...
erk1024 Posted August 24, 2019 Share Posted August 24, 2019 Posted the first part of my 2019 Monster V3 review... 1 Quote Link to comment Share on other sites More sharing options...
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