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Statistics service Ecodrift repair KingSong, GotWay, Inmotion (March-July 2017)


EcoDrift
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1 hour ago, EcoDrift said:

Msuper 1600 - 36.98% (every 3 users of a pregnant soup met in the service, the statistics could be a little lower, because in my memory there were repeated calls for the same problem)

:blink:  Not quite sure if I want to ride a MSuper any more unless I wear a different kind of protection.  :whistling:

I'm no statisticsologist, but I think it might be difficult to draw conclusions from this sampling due to unknown sales numbers.  If a dealer sells a ton more KingSong than Gotway, the service percentage numbers will be skewed in favor of KS even if the number of failures is the same.  Say if 3 out of 100 KS fail and 3 out of 10 GW fail, the percentage is 3% versus 33% failure rate for the number of wheels sold.  The odds though aren't in favor of the GW if they are having that many fail even though fewer are sold.

It's a good survey as it sort of reflects what we have been finding on the forums overall.

Edited by Hunka Hunka Burning Love
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31 minutes ago, houseofjob said:

It's typical Chinese dumping mentality for Gotway: flood the market with faster development, quantity (sacrificing some quality), so they can try to squeeze out the slower competition (esp. the larger EUC conglomerates who tend to R&D slower and more expensive).

And it's working! (to some degree..*smh*)

 

My experience owning a Gotway: really hard not to buy in!

FWIW, currently there are no other options for competitively spec'd 10" and/or 22" EUCs.

The wheels are tolerable if you're savvy and not trying to ride them fast and into the ground (and you're handy with tools, a soldering iron on occasion.....)

 

P.S. love the mentality of @EcoDrift, attempting stuff like this statistical survey, their Dyno / Power tests, etc. (ie. all the stuff us diehards want to know....)

I would add 16" EUCs too. The KS16S is close to the ACM in performance, but it tops out with a 840wh battery and I'm not convinced that it has the same raw power and stability of the 84volt ACMs.

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Thank you so much for these statistics. They are very valuable from a buyers perspective. I doubt you collect the data but I would be very interested to know how many of the failures were during use. In other words, there are lots of 'won't turn on' with controller replacements to repair . How many of these were just that 'i went to use it and it wouldn't turn on. Bummer' and how many were "it failed at 20mph. I broke two fingers and a collarbone. And now it won't turn on".

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1 hour ago, WARPed1701D said:

Thank you so much for these statistics. They are very valuable from a buyers perspective. I doubt you collect the data but I would be very interested to know how many of the failures were during use. In other words, there are lots of 'won't turn on' with controller replacements to repair . How many of these were just that 'i went to use it and it wouldn't turn on. Bummer' and how many were "it failed at 20mph. I broke two fingers and a collarbone. And now it won't turn on".

Unfortunately, I do not have such data

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18 hours ago, EUCMania said:

@EcoDrift, please also include the total km driven in your statistics. 

One use Inmotion for short travel on smoother road, while Gotway 18,  ACM etc are used for long trip, possibly on rough road. A better way to compare is to use Repairs per 1000km driven.

Our service does not take into account the mileage, since we do not have a limit on the mileage warranty

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2 hours ago, Hunka Hunka Burning Love said:

I was just curious - are Rockwheel GT16s not very popular in Russia?  I would think with their sleek look and higher speed capabilities that they would be a popular choice.  It would be good to see some Rockwheel service statistics.

I do not understand one thing. Why do you want to choose initially low quality product and then repair it. What's the catch?
Rockwheel is even worse in quality than gotway
What for?

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I'm sure there are several people who ask that very same question about Gotway products... :whistling:

I think Rockwheel did have several issues with their initial version, but apparently some people (looking at you @Scatcat) seem to be fairly happy with their Rockwheels.  I don't know first hand if they have completely ironed out all of their issues, but support seems to be pretty good as far as I can tell.  Maybe they are trying to make amends for the issues early adopters have experienced, but it will be an uphill climb to regain consumer confidence.   Maybe if they were to provide a new version of their wheel to dealers to do some long term testing that might bring back some faith in the brand.  Difficult to say.  :popcorn:

@Tomek what's your experience so far on your GT16?  @Barry Chen, has Rockwheel sorted out its problems, and what is the rate of service needed for version 2 of the GT16 in your experience?

Edited by Hunka Hunka Burning Love
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20 minutes ago, Hunka Hunka Burning Love said:

@Tomek what's your experience so far on your GT16?

bipolar: I absolutely love it for the looks+compactness and for the speed+agility+power. I hate it for the lack of waterproofing and the fact that the wheel scrapes the inside of the shell when starting/one-leg-riding.

1 hour ago, EcoDrift said:

I do not understand one thing. Why do you want to choose initially low quality product and then repair it. What's the catch?
Rockwheel is even worse in quality than gotway
What for?

good question. because I don't like the looks+size of tesla and I wanted a compact and powerful wheel, and there's no other real competition (ie in 40kph+ 16-inchers)

Edited by Tomek
typo
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2 hours ago, EcoDrift said:

I do not understand one thing. Why do you want to choose initially low quality product and then repair it. What's the catch?
Rockwheel is even worse in quality than gotway
What for?

I think you should test the V2, it's a different beast. The firmware is a lot better, with much better safety features. As I understand it, there have been very few failures in the V2 version, those were mainly in the V1s.

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On 25.10.2017 at 11:45 PM, Tomek said:

bipolar: I absolutely love it for the looks+compactness and for the speed+agility+power. I hate it for the lack of waterproofing and the fact that the wheel scrapes the inside of the shell when starting/one-leg-riding.

good question. because I don't like the looks+size of tesla and I wanted a compact and powerful wheel, and there's no other real competition (ie in 40kph+ 16-inchers)

But you forget about quality... and this is very important

Kingsong KS16sport, for example, have 35 km/h and its a good substitute of gotway)

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