Popular Post RetroThruster Posted January 13, 2021 Popular Post Share Posted January 13, 2021 (edited) I guess we have another one, eWheels container with my Sherman in it caught fire in transit, they said approx 20% of it's contents have been destroyed, damn our luck I guess those of us with wheels on order are all getting the same email, I reckon they'll be sorting thru what is salvageable and not. Not sure if I want a smoke damage wheel or not, can't really see it being an issue and I know that the staff at eWheels wouldn't ship out a wheel with any damage but the boxes all look pretty bad, so that might be an issue with packing. Edited January 13, 2021 by RetroThruster 4 Quote Link to comment Share on other sites More sharing options...
JetSerge Posted January 13, 2021 Share Posted January 13, 2021 I'm also waiting for the Sherman from this batch. Quoting eWheels: Quote We regret having to report that upon opening our shipment we discovered that either a Gotway RS, Nikola, or spare battery pack had started a fire inside the shipping container. Approximately 20% of the goods have been destroyed, while the remaining boxes have varying degrees of surface discoloration and some charring. The LA warehouse team is working their way through to assess the damage, which products will be suitable to ship, reboxing, etc. While the exact cause of what happened is under investigation, based on the evidence on hand it was a Gotway 100V Wheel (the battery on the MTen3 is different). Other manufacturers in this shipment, such as Inmotion, King Song, & Veteran, have more sophisticated battery BMS cell monitoring, casings, & battery manufacturing practices to minimize the likelihood of this type of event. It is a most unfortunate situation that may have been a lot worse. At a risk/statistical level, there are many tens of thousands of Electric Unicycles out in the world, with only a handful of incidents of a Wheel catching on fire. This does not diminish the fact that something caught on fire, but the numbers are there for context. If you wish to continue with your order, the plan is to have the good boxes shipped out over the next few days. We also understand if you prefer to cancel/refund the order. Please bear with us as your order is one among a couple of hundred in this shipment which we're trying to get through as quickly as possible. Thank you for your patience, eWheels Team Photos of the damage: https://i.imgur.com/MDI8JGd.jpeghttps://i.imgur.com/so9udxp.jpeghttps://i.imgur.com/fEaGCNN.jpeghttps://i.imgur.com/psKltRf.jpeg 2 Quote Link to comment Share on other sites More sharing options...
JetSerge Posted January 13, 2021 Share Posted January 13, 2021 Update from eWheels: Quote The latest update from LA is that they found a number of the RS 19" Wheels powered on, from the factory. This is good news, it gives us a bit more certainty as to the cause that led to this event & is less likely to be a spontaneous combustion scenario. 2 Quote Link to comment Share on other sites More sharing options...
houseofjob Posted January 13, 2021 Share Posted January 13, 2021 Curious thing is, I thought all new Gotways shipped in disable mode because of this very scenario, something you had to deactivate to use the new wheel 🤨 Quote Link to comment Share on other sites More sharing options...
Tawpie Posted January 13, 2021 Share Posted January 13, 2021 (edited) "Powered on" may not mean that transport mode was disabled though. Transport mode is supposed to prevent the motor from running. Do Begodes not power themselves down when left unattended for a period of time? Guess not. Edited January 13, 2021 by Tawpie Quote Link to comment Share on other sites More sharing options...
Popular Post AtlasP Posted January 14, 2021 Popular Post Share Posted January 14, 2021 34 minutes ago, JetSerge said: While the exact cause of what happened is under investigation, based on the evidence on hand it was a Gotway 100V Wheel (the battery on the MTen3 is different). Other manufacturers in this shipment, such as Inmotion, King Song, & Veteran, have more sophisticated battery BMS cell monitoring, casings, & battery manufacturing practices to minimize the likelihood of this type of event. All Veteran would need to do is release one or two solid lower-tier/more-affordable/bit-lighter models, for example similar category to the MSP/RS (so still 100v but closer to the ~$2k price-point and sub-60 lbs) in addition to their flagship Sherman--and then how long before the major distributors such as ewheels might decide Gotway just isn't worth the never-ending series of assembly/QA issues and drop them altogether? (Obviously they wouldn't have done that when Gotway was the only high-speed, 100v option.. but the existence of Veteran and success of the Sherman changes that, if only they also made a more middle 100v offering to fill the gap between the Sherman on one hand and the highest-end InMotion & King Song wheels on the other.) 9 Quote Link to comment Share on other sites More sharing options...
Fiori Posted January 14, 2021 Share Posted January 14, 2021 I am waiting on a V11 that was supposedly in this container as well. After this, and many other things I've seen I would never buy a gotway wheel. Was looking forward to getting my V11 this week or early next week but doesn't look like that's happening at this point. 3 Quote Link to comment Share on other sites More sharing options...
..... Posted January 14, 2021 Share Posted January 14, 2021 (edited) Damn, gotway is taking a beating lately. Their latest disasters are perpetuating even more bad publicity. Even if untrue, this can't be good for the bottom line. Yup, its official, Im parking my euc against a block wall away from the flammables.. Yo gotway, I hear Veteran may be hiring in the future. Anyone know how to operate a broom? The glue guy definitely need apply! Edited January 14, 2021 by ShanesPlanet Quote Link to comment Share on other sites More sharing options...
GoGeorgeGo Posted January 14, 2021 Share Posted January 14, 2021 I would be wary of accepting any wheel with any degree of smoke damage from this fire. Who knows if those soot remnants could be a health hazard your bringing into your house. If you have small pets or children i would play it safe and wait for a clean wheel Quote Link to comment Share on other sites More sharing options...
Popular Post ..... Posted January 14, 2021 Popular Post Share Posted January 14, 2021 (edited) 15 minutes ago, GoGeorgeGo said: I would be wary of accepting any wheel with any degree of smoke damage from this fire. Who knows if those soot remnants could be a health hazard your bringing into your house. If you have small pets or children i would play it safe and wait for a clean wheel Really? Perhaps just don't lick the wheel and store the box away from the humidifier. I would be more concerned of radiation that could be present in everything we buy. I wouldnt worry about a little leftover soot and ash. As a trucker, you get to see how industry really works and how dirty and contaminated our world really is. I guess it depends on the extend of damage, but surely a sealed box that survives with the contents unburned, won't be much an issue. If i noticed an odor, I'd ask for a discount and air that bad boy out at 30mph down the street. Edited January 14, 2021 by ShanesPlanet 6 Quote Link to comment Share on other sites More sharing options...
xiiijojjo Posted January 14, 2021 Share Posted January 14, 2021 Man i can't wait for someone else to take over as the #1 fast wheel provider so we can finally repress the name "gotway" to the darkest, most traumatized, parts of our minds... Literally the only reason i went with the gotway rs this time around instead of the Veteran sherman was because of the axle motor of the Veteran where i much prefer hollow. But i suspect and hope this will be my last time voting with my wallet for such a spectacularly incompetent euc company. 1 Quote Link to comment Share on other sites More sharing options...
Fiori Posted January 14, 2021 Share Posted January 14, 2021 (edited) I am still unsure if I want anything from this batch as well. But I am sure not much soot got inside the boxes. I am only concerned with things that would be too close to the heat. I'm sure ewheels wouldn't send anything out that was that close the fire. It does feel like there should be some kind of a discount for wheels that were in this sort of accident. I am glad they are telling everyone and being open about it. They could have just not said anything. Edited January 14, 2021 by Fiori 1 Quote Link to comment Share on other sites More sharing options...
GoGeorgeGo Posted January 14, 2021 Share Posted January 14, 2021 1 hour ago, ShanesPlanet said: Really? Perhaps just don't lick the wheel and store the box away from the humidifier. I would be more concerned of radiation that could be present in everything we buy. I wouldnt worry about a little leftover soot and ash. As a trucker, you get to see how industry really works and how dirty and contaminated our world really is. I guess it depends on the extend of damage, but surely a sealed box that survives with the contents unburned, won't be much an issue. If i noticed an odor, I'd ask for a discount and air that bad boy out at 30mph down the street. Yeah i wouldn't be that concerned about myself so much. But a small child or animal may not be as careful. If it was wood ash i wouldnt think twice, but burnt plastic and lithium soot? Thats a different ball game just in my eyes. It may be scientifically proven to be harmless, but i would act under the assumption that it was toxic until proven otherwise. Quote Link to comment Share on other sites More sharing options...
Popular Post EUC Custom Power-Pads Posted January 14, 2021 Popular Post Share Posted January 14, 2021 What a drama. I don't mean the fire, I mean the drama here. As long as the box of a wheel is not burned and eWheels cleans the boxes properly, I see no reason to worry. If the box has survived, then surely the wheel too. 7 Quote Link to comment Share on other sites More sharing options...
meepmeepmayer Posted January 14, 2021 Share Posted January 14, 2021 Here's the Begode forum version of this topic. Feel free to use both as you like. 1 Quote Link to comment Share on other sites More sharing options...
Popular Post Finn Bjerke Posted January 14, 2021 Popular Post Share Posted January 14, 2021 Hi everyone, we hope you are all well. Everyone here at factory would love to apologize for the recent incidents of batteries causing fire. We want to ensure all of you , that we take this in very seriously and started immediately investigating what is the cause of these incidents. We are going through complete safety inspection and testing from the following points: 1, starting from the material supplier; 2, Start with the production process and assembly. 3. More optimization of software and hardware 4. Test and quality check before each wheel shipsout , 5) Enhance product packaging and transportation standards. We are truly very sorry for any troubles this has caused you. We will fix this and make it right, please be patient, we want to do it the right way. Thank you for the long time support of our company Gotway/Begode and in believing in our products Thanks to all the dealers and distributors and end users because of you we became who we are today and because of you we will become even better. Again, we truly apologize. Please let us know if you have any questions or suggestions .... Begode Team 4 Quote Link to comment Share on other sites More sharing options...
Fiori Posted January 14, 2021 Share Posted January 14, 2021 (edited) Good news. The rest of the boxes look totally fine. I feel fine taking my V11 from this order if they look like that. Edited January 14, 2021 by Fiori 3 Quote Link to comment Share on other sites More sharing options...
Bumblebees Posted January 14, 2021 Share Posted January 14, 2021 You think Gotway would have figured this battery issue out by now. 1 Quote Link to comment Share on other sites More sharing options...
Popular Post Scottie888 Posted January 14, 2021 Popular Post Share Posted January 14, 2021 All these current events are extremely disturbing to say the least but I'm kinda glad, optimistic & hopeful. I'm glad no one & no animals were hurt in all these fires. I'm optimistic that this will be THE watershed moment for GW/BG to not only investigate & fix these dire issues but to also put on their big boy pants & do more than just the bare minimum. I'm hopeful GW/BG & the rest of the industry will see it similar as we user's do to up the ante & produce the kinda of products we want & deserve, both in QA & safety. Maybe I'm dreaming here but hope springs eternal. 4 Quote Link to comment Share on other sites More sharing options...
Finn Bjerke Posted January 14, 2021 Share Posted January 14, 2021 RS is the fastest wheel .... Ill never buy Begoode again. Why did the Sherman ppl leave ? Makes u think does it not? Quote Link to comment Share on other sites More sharing options...
RetroThruster Posted January 14, 2021 Author Share Posted January 14, 2021 I'm sorry for the folks that could potentially be delayed in getting their RS's:( I'm waiting on the Sherman so I'm good but still, this is the last thing we need to see... I am hopeful that more stringent QC will be put in place after this, whether packing or assembly. 2 Quote Link to comment Share on other sites More sharing options...
Popular Post eucVibes Posted January 15, 2021 Popular Post Share Posted January 15, 2021 Did Gotway plan this to sabotage the Sherman shipment! ::Alex Jones Voice:: 4 Quote Link to comment Share on other sites More sharing options...
DanielG Posted January 15, 2021 Share Posted January 15, 2021 3 hours ago, Finn Bjerke said: RS is the fastest wheel .... Ill never buy Begoode again. Why did the Sherman ppl leave ? Makes u think does it not? It does make me think.. as well as how long the Sherman has really been in the works. what technicals does the Sherman have that gotways don’t care to put in the wheel. Quote Link to comment Share on other sites More sharing options...
Finn Bjerke Posted January 15, 2021 Share Posted January 15, 2021 EUC riding to work at arrival boss is saying: 1. "Oh you are the guy riding with a firebomb between your legs ..... could you park it outside (the county) please?" 2. "Are your balls fried yet ?" 3. "..... Teach My mother in law that " Anyways maybe the problem occured if some wheels were not in transport mode and started to rotate in their package? Maybe its not a Gotwya thing ? 2 Quote Link to comment Share on other sites More sharing options...
..... Posted January 15, 2021 Share Posted January 15, 2021 4 hours ago, eucVibes said: Did Gotway plan this to sabotage the Sherman shipment! ::Alex Jones Voice:: haha. I doubt it, this is a publicity problem for gotway. It could have been something so simple as a wheel left powered on by accident. Perhaps a pack solder joint jostled. It could be something that has very little to do with design and just a brain fart. Maybe it was just one wheel made on friday afteroon around 4:00pm, with a hungover dock worker putting it on the pallet first thing monday morning. Stranger things have happened. Whtever the cause of it, 42 is surely the answer. 2 Quote Link to comment Share on other sites More sharing options...
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