Herbas Posted October 23, 2017 Share Posted October 23, 2017 (edited) Handle of my new V8 already got stuck (can't pull it out) Used it only for up to 10 times. When I press the handle button, it appears that only the right latch unlocks, the left latch is still locked. I thought I would just remove the side panel and fix it inside, but it turns out that in order to remove the side panel you have to pull out the handle... Anyone had this problem? How to fix it? V8 owners with working handles, can you check where the locks/latches of the handle are located? Edited October 23, 2017 by Herbas Quote Link to comment Share on other sites More sharing options...
mezzanine Posted October 23, 2017 Share Posted October 23, 2017 Wish I could help. What you describe is a fear I've had from the moment I first tried the integrated trolley. Quote Link to comment Share on other sites More sharing options...
Hunka Hunka Burning Love Posted October 23, 2017 Share Posted October 23, 2017 (edited) Maybe double check this video to see how it's done. I've watched it several times. I wish I had a V8. EDIT: Yeeks... looks like you do have to deploy the trolley to get it out. Maybe @Justina or @Jason McNeil can offer some suggestions. Edited October 23, 2017 by Hunka Hunka Burning Love 2 Quote Link to comment Share on other sites More sharing options...
houseofjob Posted October 23, 2017 Share Posted October 23, 2017 (edited) 13 hours ago, Herbas said: I thought I would just remove the side panel and fix it inside, but it turns out that in order to remove the side panel you have to pull out the handle... Not true, actually the opposite. From what I remember when I opened my since-sold V8 multiple times, you need to unscrew the 2 screws near the ankle, then it's twist of the shell to take it off, as shown the video @Hunka Hunka Burning Love posted. (was forgetting if there are screws under the tire-valve access flap, like the V5 has, but per the video, doesn't seem like it) Just make sure the handle is all the way flush, or else it might catch the shell opening. Edited October 23, 2017 by houseofjob 2 Quote Link to comment Share on other sites More sharing options...
radial Posted October 23, 2017 Share Posted October 23, 2017 1 hour ago, houseofjob said: Not true, actually the opposite. From what I remember when I opened my since-sold V8 multiple times, you need to unscrew the 2 screws near the ankle, then it's twist of the shell to take it off, as shown the video @Hunka Hunka Burning Love posted. (was forgetting if there are screws under the tire-valve access flap, like the V5 has, but per the video, doesn't seem like it) Just make sure the handle is all the way flush, or else it might catch the shell opening. When removing the outer shell on the trolley handle side, you do have to pull out the handle a bit. Otherwise there is not enough clearance to rotate the shell free from the clips. 1 2 Quote Link to comment Share on other sites More sharing options...
houseofjob Posted October 23, 2017 Share Posted October 23, 2017 1 minute ago, radial said: When removing the outer shell on the trolley handle side, you do have to pull out the handle a bit. Otherwise there is not enough clearance to rotate the shell free from the clips. Ah, think you're right, remembering now something like that (sorry! my V8 memory is a little hazy, been some time now). 1 Quote Link to comment Share on other sites More sharing options...
Rehab1 Posted October 23, 2017 Share Posted October 23, 2017 2 hours ago, Hunka Hunka Burning Love said: Maybe double check this video to see how it's done. I've watched it several times. I wish I had a V8. I know you Hunka! More like “I wished I had a @justina! 1 Quote Link to comment Share on other sites More sharing options...
Hunka Hunka Burning Love Posted October 23, 2017 Share Posted October 23, 2017 (edited) You know me too well... I wonder if maybe jimmying the trolley might help release the catch? You push down first on it to unlatch is that right? Maybe repeatedly tapping it down to add some vibration to the works could possibly release it so the cover can then be removed. Maybe try tapping it with the wheel tilted at different angles. Edited October 23, 2017 by Hunka Hunka Burning Love Quote Link to comment Share on other sites More sharing options...
Rehab1 Posted October 23, 2017 Share Posted October 23, 2017 (edited) 14 hours ago, Herbas said: When I press the handle button, it appears that only the right latch unlocks, the left latch is still locked Is there anyway you can shoot a short video of one latch unlocking? I’m currently at work and my neglected V8 is at home but I will gladly take a look later. Edited October 23, 2017 by Rehab1 Quote Link to comment Share on other sites More sharing options...
Popular Post Rehab1 Posted October 24, 2017 Popular Post Share Posted October 24, 2017 Just a thought that might work. If you can locate a cake knife that is used to spread frosting it is the perfect size to slide between the trolley handle and enclosure. You want a metal blade that is both thin and flexible. A butter knife is way to stiff. My lovely wife handled the camera for this quick unedited video demo. If you do unlock the handle try spraying some WD40 into the telescopic channels and also the 2 little button latches. Good luck! 4 2 Quote Link to comment Share on other sites More sharing options...
Herbas Posted October 24, 2017 Author Share Posted October 24, 2017 (edited) Thank you kind sir for going to great lengths to help me! Unfortunately it didn't help me. I tried as much force with a knife as reasonably could, but the handle didn't move. This is what I currently have: When I press the button, the right side releases (it is up by 1 mm), but the left side doesn't. When I press the right side, it clicks back into locked position, when pressing the left side nothing happens (no click sound). I watched your video and noticed this thing (marked by red arrow): Is it a latch or just a screw? I really hope that the latches in the middle of the handle that are seen in your video aren't the only ones and the lock latches are somewhere near the top and can be reached by a knife. Can you check if there are clickable latches near the top and where are they located, so that I could try blindly pressing them with a knife? Edited October 24, 2017 by Herbas Quote Link to comment Share on other sites More sharing options...
Rehab1 Posted October 24, 2017 Share Posted October 24, 2017 (edited) 4 hours ago, Herbas said: Thank you kind sir for going to great lengths to help me! Unfortunately it didn't help me. I tried as much force with a knife as reasonably could, but the handle didn't move. This is what I currently have: When I press the button, the right side releases (it is up by 1 mm), but the left side doesn't. When I press the right side, it clicks back into locked position, when pressing the left side nothing happens (no click sound). I watched your video and noticed this thing (marked by red arrow): Is it a latch or just a screw? I really hope that the latches in the middle of the handle that are seen in your video aren't the only ones and the lock latches are somewhere near the top and can be reached by a knife. Can you check if there are clickable latches near the top and where are they located, so that I could try blindly pressing them with a knife? It is just a screw. I've been thinking. We use ball latches (retaining balls with springs') for some of my kids orthopedic braces I fabricate. All it takes it a little mal-alignment between the rectangular telescopic bars and the latch holes no longer line up properly causing it to bind. The push button release in the handle has a mechanism/linkage that travels down the telescopic bars. Try to sparingly spray some WD40 into the push button release and then use an air-compressor and nozzle to force the lubricant down through the telescopic channel. I am out of ideas if that does not work. Sorry! Edited October 24, 2017 by Rehab1 1 Quote Link to comment Share on other sites More sharing options...
radial Posted October 24, 2017 Share Posted October 24, 2017 The only "solution" I can think of is to remove the shell destructively, fix the trolley handle, and buy a new replacement shell. I don't know of any place where you can buy just one half, though. They seem to come in pairs. I guess it all depends on how important the trolley handle functionality is to you. 1 1 Quote Link to comment Share on other sites More sharing options...
steve454 Posted October 24, 2017 Share Posted October 24, 2017 @Herbas, you say it is new. That might be a free repair using the warranty. If not, have you tried tapping on the side of the shell with a rubber hammer while pushing the button? Using small force. Or maybe the palm of the hand. 1 Quote Link to comment Share on other sites More sharing options...
Jason McNeil Posted October 24, 2017 Share Posted October 24, 2017 All Electric Unicycle handle mechanisms, apart from the V5F's & V3Pro's, are effective rubbish not very good. An interesting piece of trivia, both the Gotway MSuper & KS 14/16 use exactly the same retracting telescopic retractors. The V8's handle is particularly susceptible to getting stuck, it happened on my demo V8. It was resting at an ungainly angle, the Wheel fell over & made a bit of kink in the metal. It was enough to get it jammed inside. I was able to retract it by pushing down on the button & using a thin pair of pliers to pry it free. 2 Quote Link to comment Share on other sites More sharing options...
Rehab1 Posted October 24, 2017 Share Posted October 24, 2017 4 minutes ago, Jason McNeil said: The V8's handle is particularly susceptible to getting stuck, it happened on my demo V8. It was resting at an ungainly angle, the Wheel fell over & made a bit of kink in the metal. It was enough to get it jammed inside. I was able to retract it by pushing down on the button & using a thin pair of pliers to pry it free. Hey buddy, was your trolley handle extended when it fell over? @Herbas never mentioned that his tipped over. Quote Link to comment Share on other sites More sharing options...
WARPed1701D Posted October 25, 2017 Share Posted October 25, 2017 I've been looking at my V8 handle and can see no obvious way that you can easily free the mechanism externally. I did note that there has been a small design change as there is no screw in the location indicated in the picture on mine. The long edges of the handle are smooth with just a screw in each of the front and rear/shorter edges. Playing with the pin mechanism (which had a light coating of grease on it and should probably be routinely re-greased during monthly maintenance) the pins are sprung pushing them outwards with the button activating the mechanism to pull them in against the spring. If the retraction mechanism is actually broken rather than stuck then I think you could hammer the side of the unit to death and you would have zero chance of releasing it. I must say that is is very poor design on the part of Inmotion to make side panel removal dependent on the release of the handle. A larger hole in the panel around the handle with a removable filler insert would be much more appropriate given the poor reliability of these kinds of mechanisms. As @radial said I think some kind of destructive resolution is going to be your only option. As the handle is already buggered I would probably try making a small access hole in the top of the handle over the failed shaft and then using spray greasy directly down the shaft in the hope that the mechanism still works and the grease frees the pin. You could probably fill such a small hole with glue and not incur any costs. Failing that I'd continue drilling to make a larger opening in the top of the handle until you had a hole big enough to try to manually manipulate the mechanism. If all that fails then I think you have no choice but to enlarge the side panel hole around the handle slightly such that it would allow enough rotation of the side to release the clips. If this is a new wheel I'd try to get this resolved under warranty. 3 Quote Link to comment Share on other sites More sharing options...
Popular Post Jason McNeil Posted October 25, 2017 Popular Post Share Posted October 25, 2017 41 minutes ago, WARPed1701D said: I must say that is is very poor design on the part of Inmotion to make side panel removal dependent on the release of the handle. A larger hole in the panel around the handle with a removable filler insert would be much more appropriate given the poor reliability of these kinds of mechanisms. Agreed. The whole internal handle thing was pretty daft decision to begin with, they had a perfect fool-proof design with the V5F. Think of what of the V8 might have been with an extra 20 cells in that space & a 2"/5cm narrower top edge! 2 2 Quote Link to comment Share on other sites More sharing options...
LanghamP Posted October 25, 2017 Share Posted October 25, 2017 Slightly off topic, but I find the KS14c external trolley, although hollow and chintzy, to work extremely well. Mine is bashed to hell, somewhat destructively saving the EUC. I wonder if such external trolleys can be fitted to the KS16s and the Gotway MSuper V3. I avoid using the KS16's trolley, and I do not use the MSuper's trolley at all, because they are too fragile. 1 Quote Link to comment Share on other sites More sharing options...
Marty Backe Posted October 25, 2017 Share Posted October 25, 2017 22 minutes ago, LanghamP said: Slightly off topic, but I find the KS14c external trolley, although hollow and chintzy, to work extremely well. Mine is bashed to hell, somewhat destructively saving the EUC. I wonder if such external trolleys can be fitted to the KS16s and the Gotway MSuper V3. I avoid using the KS16's trolley, and I do not use the MSuper's trolley at all, because they are too fragile. I love my KS14S handle compared to the external 14C handle. Just another data point Quote Link to comment Share on other sites More sharing options...
LanghamP Posted October 25, 2017 Share Posted October 25, 2017 2 hours ago, Marty Backe said: I love my KS14S handle compared to the external 14C handle. Just another data point My needs might be different from yours as I often trolley through public transportation and dense crowds, so I put durability and risk of damage pretty high up. Just think if someone leaned up against your wheel, or kicked it; which wheel would you prefer to have. The 14c or the 14s? 1 Quote Link to comment Share on other sites More sharing options...
Marty Backe Posted October 25, 2017 Share Posted October 25, 2017 1 hour ago, LanghamP said: My needs might be different from yours as I often trolley through public transportation and dense crowds, so I put durability and risk of damage pretty high up. Just think if someone leaned up against your wheel, or kicked it; which wheel would you prefer to have. The 14c or the 14s? I understand. I must say that the 14S trolley feels very sturdy to me (more so than the MSuper). Maybe because it's on a 14 inch wheel. The same trolley on a 16 inch (or 18) would feel less sturdy. Quote Link to comment Share on other sites More sharing options...
ziziks Posted June 19, 2020 Share Posted June 19, 2020 Hello everyone in 2020 from Ukraine :) I've faced the same issue as Herbas did. Exactly the same trouble with the left lock (in case the battery display is to right from you) - right seems to be working fine, but something stuck in left corner, however previously the handle worked fine. I've declared the war to that stubborn handle and won. Me - 1, handle - 0. I decided that I need something to get the handle pushed from the bottom. But since I'm not a fisherman and had no fishing hooks it took me a while to find a solution. And my victory toolset is: 1) a knife (thin enough to put it between handle and side cover); 2) edged hexagon tool N2 like this: It occurred that N1 is too weak for this job. And 3) some muscle fingers to hold the hexagon - since I don't have such powerful fingers I used pliers. So, just pull the side cover a little bit like Rehab1 showed in his video, insert a shorter end of the hexagon tool for ±1.5 cm deep, turn it for 90 degrees so that you could pull the handle from the bottom. And gently (or firmly - depends on how much your handle stuck) pull the hexagon tool with pliers or mighty fingers. Done, celebrate. Hope that will help to someone. Wish your handle never stuck and battery was always charged. Quote Link to comment Share on other sites More sharing options...
Magnusanti Posted July 29, 2020 Share Posted July 29, 2020 Same thing happened to me. @ziziks trick worked like a charm! Quote Link to comment Share on other sites More sharing options...
Terzo Posted November 1, 2020 Share Posted November 1, 2020 Same thing happened to me as well very recently. @ziziks your method worked like a charm tools used (pls see pic): hex key, plastic pry tool, and pliers I was just resting my V8F against a corner wall like I have done routinely for... since I can remember having the wheel. Always trolley extended as I walk couple of feet to grab my shoes. Only this time it slowly tipped over the other way. Still looked cosmetically perfect... it was not a hard fall by any means, and yet the mechanism to lower it broke. Since I was heading out, I pushed it back to lock position only to find out later on that it was stuck just like @Herbas but mine was the right side. I just want to thank this forum and the people here for providing me with the solution. I ordered another trolley from Ewheels and changed it last night. It was done in minutes thanks to the tips provided here. p.s. I just wanted to mention, I know this is not significant to this discussion but, I ordered an Mten3 trolley together with my v8 trolley. I was surprised to see that there is also a release button on that Mten3 external trolley as well! there wasn't one on Marty's installation video I think. At least now I know how NOT to mess these up.LOL Thanks again to all of you. Cheers! Quote Link to comment Share on other sites More sharing options...
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