Superrobert Posted October 23, 2018 Share Posted October 23, 2018 I got my New z10 direct from gearbest in just 35 days. On the first try - they don't power on. Nothing , no sound, no light. I tried the charger - the led is on green the whole time. Any idea? Sorry for my bad English ,I am from Germany. :-) Quote Link to comment Share on other sites More sharing options...
Lukasz Posted October 23, 2018 Share Posted October 23, 2018 Did You try to press the power button longer (5 seconds or more?) Quote Link to comment Share on other sites More sharing options...
Lukasz Posted October 23, 2018 Share Posted October 23, 2018 (edited) Next thing - take the hex key included in the set - unscrew the right cover - check if both yellow and both white connectors from the battery are connected. If You have multimeter (Volt meter)- check the voltage on the batteries (on both connectors) it shall be around 50V (for the fresh batteries never charged) How to unscrew the cover - see here Edited October 23, 2018 by Lukasz 1 Quote Link to comment Share on other sites More sharing options...
Superrobert Posted October 23, 2018 Author Share Posted October 23, 2018 Thanks for fast help. I will this things tomorrow.? Quote Link to comment Share on other sites More sharing options...
houseofjob Posted October 23, 2018 Share Posted October 23, 2018 Sorry to hear @Superrobert. I've only heard horror stories like this from buyers off GearBest, I personally will never buy a wheel off there. Like @Lukasz is stating, there's no way to tell what's going on without opening the wheel here. Quote Link to comment Share on other sites More sharing options...
Popular Post luixivan Posted October 23, 2018 Popular Post Share Posted October 23, 2018 you need to see this video. ACTIVATE BATTERY NINEBOT 1 3 Quote Link to comment Share on other sites More sharing options...
Girth Brooks Posted October 23, 2018 Share Posted October 23, 2018 My Z10 is at about 46% battery life and keeps beeping loudly about every 3 seconds. Any ideas? I'm connected to the Ninebot app and still limited to 6mph but is beeping before 6 mph. I set the calibration twice and that didn't help either. Quote Link to comment Share on other sites More sharing options...
Sergei Dubovsky Posted October 24, 2018 Share Posted October 24, 2018 Did you activate the wheel in app? Quote Link to comment Share on other sites More sharing options...
Girth Brooks Posted October 24, 2018 Share Posted October 24, 2018 I did activate it. I think I may have gotten hot with really low tire pressure while riding in grass. It is good to go at the moment. Quote Link to comment Share on other sites More sharing options...
Superrobert Posted October 25, 2018 Author Share Posted October 25, 2018 On 10/23/2018 at 11:32 PM, luixivan said: you need to see this video. ACTIVATE BATTERY NINEBOT Awesome!!! Friends! You are great. The tip with the battery activation worked. I opened the case and checked the connections. After loosening and reconnecting I connected the charger. 2 LEDs have started to flash red / blue in the case. Everything connected again and the battery icon next to the power switch lit up. Unfortunately, the LED of the charger changed only between green and red. After about 3-5 minutes the LED turned red. Meanwhile I could activate and connect the onewheel via the app. :-) I think the battery of the wheel was completely empty? Meanwhile, the wheel loads for several hours and I could also import a firmware update. 1 Quote Link to comment Share on other sites More sharing options...
Vanzen Posted October 25, 2018 Share Posted October 25, 2018 (edited) In France we had a bunch of Z coming from Gearbest with all the same deep sleep battery problems. It seems Gearbest had a huge stock lying there for a long time https://www.espritroue.fr/topic/3192-ninebot-one-z/?page=113 See pictures down the page ... Edited October 25, 2018 by Vanzen 2 Quote Link to comment Share on other sites More sharing options...
Fredda66 Posted December 18, 2018 Share Posted December 18, 2018 On 10/25/2018 at 7:24 PM, Vanzen said: In France we had a bunch of Z coming from Gearbest with all the same deep sleep battery problems. It seems Gearbest had a huge stock lying there for a long time https://www.espritroue.fr/topic/3192-ninebot-one-z/?page=113 See pictures down the page ... So since I'm in Sweden I have no other choice but to buy from these "scumsites". I've got the Z10 from Gearbest, took approximatly 40 days, shipment was from China like everything else these days. The only upside is that I will with 99% likeliness not find any one else going around on one here. Anyways, the battery deep sleep problem seems to be an issue with my wheel also. I've tried all the above and more, but nothing gets the charger light to blink red. It's just a solid green all the time. Also the two LED-indicators on the actual battery are blinking red once every second or so. This is independant of which cords being connected or not connected. Any ideas or different approaches that you could recommend here? The wheel seems great from the reviews and it looks fu*king awsome, but it's suppose to carry me around not the opposite way around. Please help :-) Quote Link to comment Share on other sites More sharing options...
Fredda66 Posted January 6, 2019 Share Posted January 6, 2019 Since there are a lot of threads regarding this subject, I'll just cross link to another one from here. Quote Link to comment Share on other sites More sharing options...
Afeez Kay Posted January 20, 2019 Share Posted January 20, 2019 On 12/18/2018 at 11:20 PM, Fredda66 said: So since I'm in Sweden I have no other choice but to buy from these "scumsites". I've got the Z10 from Gearbest, took approximatly 40 days, shipment was from China like everything else these days. The only upside is that I will with 99% likeliness not find any one else going around on one here. Anyways, the battery deep sleep problem seems to be an issue with my wheel also. I've tried all the above and more, but nothing gets the charger light to blink red. It's just a solid green all the time. Also the two LED-indicators on the actual battery are blinking red once every second or so. This is independant of which cords being connected or not connected. Any ideas or different approaches that you could recommend here? The wheel seems great from the reviews and it looks fu*king awsome, but it's suppose to carry me around not the opposite way around. Please help :-) Have you resolved your issue yet.. I have exactly thesame issue.. Quote Link to comment Share on other sites More sharing options...
stephen Posted January 20, 2019 Share Posted January 20, 2019 Try this all the people are doing it with great success The French but there wheels from gearbest and loads have activated battery https://www.espritroue.fr/topic/6752-one-z-sortir-du-mode-deep-sleep-activation-batterie/?page=6 1 Quote Link to comment Share on other sites More sharing options...
Fredda66 Posted January 20, 2019 Share Posted January 20, 2019 7 hours ago, Afeez Kay said: Have you resolved your issue yet.. I have exactly thesame issue.. Just check this thread. 1 Quote Link to comment Share on other sites More sharing options...
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