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Inmotion v11 firmware upgrade fucks up bluetooth (now fixed with FW 1.2.1.)


Finn Bjerke

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3 hours ago, freego said:

The wheel has firmware 1.2.0, but the application again offered an update to firmware 1.2.0 ??

It also happened to me. V11 firmware is in fact a package of up to three separate firmware images - one for inverter (motor controller), one for main controller and one for BLE board. In case of 1.2.0 update it contained all three images, so during update all three boards were updated. But for some reason at least one of boards didn't updated - in my case it was Bluetooth board that after 1.2.0 update was still at 1.1.13 firmware. Seems that Inmotion app detected this inconsistency and still asked for firmware update. So I allowed it to make update once again, and this time BLE module was updated to 1.2.0. Inmotion app stopped to offer firmware update, but EUC World also stopped to connect with the wheel. I have fixed this and now my development version of EUC World works again.

Today evening I'll publish this update on Google Play store. I hope app review won't take too much time, so V11 users will be able to get this update soon.

3 hours ago, freego said:

Finally, thanks to Mr. @Seba for quick response, problem reproduction, analysis and fix of EUC World. I can appreciate his work, I am a mobile developer myself (as a self-employed person I have been developing since 2002 from the J2ME era, through Symbian, Windows Mobile, Bada OS to today's iOS and Android). I have personally purchased an EUC World Premium membership and will continue to support his work in the future. Greetings to Poland. You are close to Gdansk, which we love and have visited three times. Good people, beautiful country. Stay safe of COVID.

Thank you for all your kind words and for supporting EUC World project :) I too wish you to stay safe and in good health!

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So I updated EUC World 2.2.0 Beta. Is this version same as your final version with bluetooth connection fix? If so, there is good and unfortunately bad news on my side.The good one - connection between EUC World and V11 is estabilished and stay connected. The bad one - seems no data received from the wheel. The green circle indicator still blinking, gauge and other values are still grey.

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2 minutes ago, freego said:

So I updated EUC World 2.2.0 Beta. Is this version same as your final version with bluetooth connection fix? If so, there is good and unfortunately bad news on my side.The good one - connection between EUC World and V11 is estabilished and stay connected. The bad one - seems no data received from the wheel. The green circle indicator still blinking, gauge and other values are still grey.

Normally @Sebado not release public betas. The numbering is normally even for public release and odd for internal beta.

As of now @Seba is trying to solve this. I am one of his beta testers and we have discussed things tonight. But I am no programmer so right now I can only share to @Seba what I know about my V11 1st batch. It has an early BT module that is only in very few wheels as IM upgraded this in most wheels.

I am pretty sure there are people working hard on solving this from IM. If that resolve the issues with EUC.WORLD remains to be seen. 

It is not ideal but it is what it is. It is clear IM have not been in this situation before. 

That said I have been beta testing for fw for V11 for IM. And that version didn't have any issues. 

I think it is something to do with the upcoming IM watch. 

That said I can imagine that in the next few days we know more and hopefully have a solution. 

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45 minutes ago, Unventor said:

Normally @Sebado not release public betas. The numbering is normally even for public release and odd for internal beta.

As of now @Seba is trying to solve this. I am one of his beta testers and we have discussed things tonight. But I am no programmer so right now I can only share to @Seba what I know about my V11 1st batch. It has an early BT module that is only in very few wheels as IM upgraded this in most wheels.

I am pretty sure there are people working hard on solving this from IM. If that resolve the issues with EUC.WORLD remains to be seen. 

It is not ideal but it is what it is. It is clear IM have not been in this situation before. 

That said I have been beta testing for fw for V11 for IM. And that version didn't have any issues. 

I think it is something to do with the upcoming IM watch. 

That said I can imagine that in the next few days we know more and hopefully have a solution. 

So inmotion  pushed out the update just to fix the overload and not the Bluetooth  problem?  , inmotion  has Bluetooth  issue people was saying its sebas  app but it clearly  isn't as I can't connect  to the inmotion  app ,it does sometimes but I have to mess for an hour or more then it goes off again 

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22 minutes ago, stephen said:

So inmotion  pushed out the update just to fix the overload and not the Bluetooth  problem?  , inmotion  has Bluetooth  issue people was saying its sebas  app but it clearly  isn't as I can't connect  to the inmotion  app ,it does sometimes but I have to mess for an hour or more then it goes off again 

Well, look, it's all that more complicated. It's not just about EUC World, I can confirm from today's experience that the Inmotion application did not want to connect to me three times today and stated that it is not possible to load data. Occasionally, bluetooth freezes and hangs until I turn the wheel off and on again. And today's long trip (35 km) I also felt that the wheel is kind of "lazy" ?? I don't know how to describe it, but I had quite a problem getting over 40 kmph. The behavior of the wheel seemed so strange to me, as if pulling back slightly and preventing me from accelerating more aggressively and driving continuously over 40 kmph. Did it happen to you too? For a moment it seemed to me as if the motor power had been reduced or the acceleration was so "hesitant", lazily weak. Or do you think Inmotion has detected some problems with overloading the batteries, circuits or overheating and have preventively made some form of configuration change so that the wheel systems are less stressed? Unfortunately, this is how it affected me while riding today and led me to these considerations. I really don't know now ... I'm out of it.

Edited by freego
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Here's my ride from today ,the wheel ran fine i manage to connect  after id finish my ride so I went for a quick blast to finish the battery for some reason it rode better when i was connected to the app but then again that might be due to my settings kicking in when I connected to the app  anyway that didn't last long because it disconnected again and couldn't go far because it would of wanted me to go in go home mode which you can't do if your wheel won't connect so I went back home, go home mode is useless  if you can't connect or your data goes or your phone battery flattens ,,I don't like it there's too many scenarios  when you need that extra battery but you can't access it for multiple reasons

 

 

Edited by stephen
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8 hours ago, freego said:

So I updated EUC World 2.2.0 Beta. Is this version same as your final version with bluetooth connection fix? If so, there is good and unfortunately bad news on my side.The good one - connection between EUC World and V11 is estabilished and stay connected. The bad one - seems no data received from the wheel. The green circle indicator still blinking, gauge and other values are still grey.

Sorry for that. I discovered that recent update to Gradle plugin (an Android Studio component that is responsible for application building process) fuc**d up 2.2.0 release version build process. I located the problem, reverted back to previous version of Gradle plugin, rebuilt EUC World again and sent update to Google Play. I hope it will take just few hours for EUC World 2.2.1 to be available for update.

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1 hour ago, Seba said:

Sorry for that. I discovered that recent update to Gradle plugin (an Android Studio component that is responsible for application building process) fuc**d up 2.2.0 release version build process. I located the problem, reverted back to previous version of Gradle plugin, rebuilt EUC World again and sent update to Google Play. I hope it will take just few hours for EUC World 2.2.1 to be available for update.

Gradle is sometimes tricky :D I know it... EUC World 2.2.1 is now available on Play Store, updated and I can confirm, it is WORKING PROPERLY AGAIN!! Thanks a lot, @Seba

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  • meepmeepmayer changed the title to Inmotion v11 firmware upgrade fucks up bluetooth (now fixed with FW 1.2.1.)

Hello everyone. First time on this forum so apologies if this isn't the right place to post this, but my v11 seems to be bugged out after updating the firmware to 1.2.1.  I use an iPhone for the Inmotion app, and now when I try and connect to the wheel, it says "An abnormal firmware detected, please try to update the firmware..."

Seeing how 1.2.1 is the latest version, am I SOL until a new update for the app is out?

Potentially relevant observations: When turning the wheel on, only the borders of the battery lights flash on and off, not the actual bars that indicate battery life.  The wheel audibly asks to 'Please repair'. It seems I can connect to the wheel via the inmotion app but cannot make any changes to any settings, cannot run diagnostics, cannot read speed.  Wheel is ridable but seems to be on beginner mode (or whatever the mode is called where the speed is capped to 15mph).

I have tried to reach inmotionusa and Liam through telegram but no reply as of today (probably because its a weekend?)

 

I was able to get vehicle info:

 

thumbnail?appId=YMailNorrin

 

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8 hours ago, Njc said:

When turning the wheel on, only the borders of the battery lights flash on and off, not the actual bars that indicate battery life

When the borders flash that means its updating ,,did you leave it to the end when you updated it ,, ,,turn it on and hope it finishes update 

If it doesn't update ,press power button for 30 seconds when turning it on it might let you install firmware again,,that resets v11

 

Try let it update first 

Edited by stephen
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1 hour ago, stephen said:

When the borders flash that means its updating ,,did you leave it to the end when you updated it ,, ,,turn it on and hope it finishes update 

If it doesn't update ,press power button for 30 seconds when turning it on it might let you install firmware again,,that resets v11

 

Try let it update first 

Thanks for the suggestions. Unfortunately neither worked, and I think you might be correct about not letting the wheel finish updating.  I know I saw the progress bar on my phone say it was complete but that might have just been to download and not install. I'm a bit of a loss and any help would be great.

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14 hours ago, Njc said:

Thanks for the suggestions. Unfortunately neither worked, and I think you might be correct about not letting the wheel finish updating.  I know I saw the progress bar on my phone say it was complete but that might have just been to download and not install. I'm a bit of a loss and any help would be great.

I nearly made the same mistake i thought it was finished but I checked and noticed the outer bars flashing and while I was thinking should I turn it back on it had already finished,,,, it was abit misleading  at the end tbh ,,,,,  message liam  in the telegram group  he can help

https://t.me/Inmotiontelegram/16816

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1 hour ago, stephen said:

I nearly made the same mistake i thought it was finished but I checked and noticed the outer bars flashing and while I was thinking should I turn it back on it had already finished,,,, it was abit misleading  at the end tbh ,,,,,  message liam  in the telegram group  he can help

https://t.me/Inmotiontelegram/16816

Thank you, and yes I did message him already but no reply probably because of the weekend. I wish they mention somewhere to wait until the border lights stop flashing. 

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  • 4 weeks later...

I'm still getting disconnections from the wheel in both EUC World and the Inmotion app so I think this is a wheel FM issue.  Mostly happens with longer rides.  None of the apps will reconnect to the wheel once it bugs out.

 

EUC World 2.2.1

Main Board 1.2.1

Driver Board 3.6.1

BLE 1.2.0

Android 10 - Redmi Note 9 Pro

 

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  • 2 weeks later...

Related to this topic, I have 2 android phones and recently got my v11. On phone (A), I installed the InMotion app and did the update to V11 successfully. I have updated eucWorld on both phones (A/B)  to the current version 2.2.1. I have separate pebble watches one for each phone (A/B).  eucWorld connects to phone (A) and it's pebble watch and the v11 fine and I rode the v11 today (but without the pebble watch) and it seemed to work fine. eucWorld on phone (B) will connect to the v11 for a minute or so and then loses the bluetooth connection. I have to reboot phone (B) and if I try eucWorld again to the v11 it will connect and then drop it!  What should I do to try and get phone (B) to work properly with eucWorld and the v11 ???

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  • 4 months later...

Yo guys I seized my first v11 got a used replacement sent to me first ride ok next time I turned it on it asked for a firmware 1.2.22 I installed it now wheel won’t do anything I can’t turn it off can anyone help me thanks jon

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10 minutes ago, Jonjasper said:

Yo guys I seized my first v11 got a used replacement sent to me first ride ok next time I turned it on it asked for a firmware 1.2.22 I installed it now wheel won’t do anything I can’t turn it off can anyone help me thanks jon

Welcome!

"Spamming" this forum unfortionately won't help with your problem.

There were like here in this topic bluetooth problem reports, but afair no solutions?

But i'm not too much into especial inmotion - maybe some inmotion specialist can help/give some tips once they show up.

Otherwise i fear this is a problem your reseller has to solve... :(

 

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