Josiah Posted February 15, 2023 Author Share Posted February 15, 2023 (edited) 6 minutes ago, Punxatawneyjoe said: something doesn't add up. Why is it labeled ks-18l7036 and why did it take 4 days 12 hours? Good question I don’t know how to use the apps yet and couldn’t reset the trip from before to start a new one. But the photo of the wheel shows the same numbers as the darkness bot. I did want to use the IM app but couldn’t find the trip log if they even have that feature. Edited February 15, 2023 by Josiah 1 Quote Link to comment Share on other sites More sharing options...
Punxatawneyjoe Posted February 15, 2023 Share Posted February 15, 2023 5 minutes ago, Josiah said: I did want to use the IM app but couldn’t find the trip log if they even have that feature. Sorry man, i didn't mean to sound like i was taking a dump on your trip, it's actually looked great. The numbers seemed a little off and my euc world refers to the v13 with v13 in the title. I don't use the inmotion app either i use EUC world, I'm not familiar with darkness bot so i can't advise as to the time thing. As you probably know i got mine today and i love it. It rides like a Cadillac. Mad respect for you to be able to ride like you do on it, it's not easy and i have like 6 months experience more than you. 1 Quote Link to comment Share on other sites More sharing options...
Josiah Posted February 15, 2023 Author Share Posted February 15, 2023 (edited) Awesome bro. Congratulations. I didn’t know yet. That’s great. The off road tire is so smooth on pavement. Any idea how to fix the issue I’m having with the wheel being frozen at 20% of the update Edited February 15, 2023 by Josiah Quote Link to comment Share on other sites More sharing options...
Punxatawneyjoe Posted February 15, 2023 Share Posted February 15, 2023 8 minutes ago, Josiah said: frozen at 20% of the update I do not my friend, that's weird. Did you try to power on/off. Did you try to power off and plug the charger in? Quote Link to comment Share on other sites More sharing options...
Josiah Posted February 15, 2023 Author Share Posted February 15, 2023 The power button is only toggling the light now and if I hold it and the kill switch simultaneously I hear three pings but nothing happens. Should I plug in the charger while it’s still on? Mine didn’t come with a manual. Quote Link to comment Share on other sites More sharing options...
Punxatawneyjoe Posted February 15, 2023 Share Posted February 15, 2023 1 minute ago, Josiah said: Mine didn’t come with a manual. neither did mine, the literature is rudimentary. Should be no problem to plug the charger in, i've heard of it resetting stuff. I forget where i saw it. Quote Link to comment Share on other sites More sharing options...
Punxatawneyjoe Posted February 15, 2023 Share Posted February 15, 2023 You can also fire up the inmotion app and try to update it again. Quote Link to comment Share on other sites More sharing options...
Josiah Posted February 15, 2023 Author Share Posted February 15, 2023 It also won’t connect to the app. 1 Quote Link to comment Share on other sites More sharing options...
Tawpie Posted February 15, 2023 Share Posted February 15, 2023 8 minutes ago, Josiah said: It also won’t connect to the app. time to call the reseller... (bummer, really sorry this happened) Quote Link to comment Share on other sites More sharing options...
Josiah Posted February 15, 2023 Author Share Posted February 15, 2023 (edited) Do you think connect the charger now while it’s on in limbo mode? sent a message out to ewheels right away Edited February 15, 2023 by Josiah Quote Link to comment Share on other sites More sharing options...
Tawpie Posted February 15, 2023 Share Posted February 15, 2023 Why not, it's not like it's going to make things worse. Of note, I have heard that IM wheels can be factory reset by holding the power button for more than 30 seconds. Maybe try that? 3 Quote Link to comment Share on other sites More sharing options...
techyiam Posted February 15, 2023 Share Posted February 15, 2023 1 hour ago, Josiah said: Any idea how to fix the issue I’m having with the wheel being frozen at 20% of the update How long did you wait until you declared it as frozen? Quote Link to comment Share on other sites More sharing options...
Josiah Posted February 15, 2023 Author Share Posted February 15, 2023 I remember you saying to watch out for firmware updates. Did you see the video I posted of the weird noise? Quote Link to comment Share on other sites More sharing options...
techyiam Posted February 15, 2023 Share Posted February 15, 2023 Just now, Josiah said: I remember you saying to watch out for firmware updates. Did you see the video I posted of the weird noise? No. Quote Link to comment Share on other sites More sharing options...
Josiah Posted February 15, 2023 Author Share Posted February 15, 2023 It’s been three hrs now but the app said update failed right away? Quote Link to comment Share on other sites More sharing options...
Josiah Posted February 15, 2023 Author Share Posted February 15, 2023 (edited) Some progress I held down the power button for about 30 seconds every five seconds I heard a noise of three pinging sounds, and it said please prepare the 20% window went off but the headlight remained on, kept holding the power button down and eventually it said please and the headlight turned off now it’s completely off. Tried to turn back on. Said batterie at 0% off because was at 30% three hours ago with no riding. Then turned off automatically. I’d like to try the charger now. Edited February 15, 2023 by Josiah Quote Link to comment Share on other sites More sharing options...
Josiah Posted February 15, 2023 Author Share Posted February 15, 2023 Quote Link to comment Share on other sites More sharing options...
Tawpie Posted February 15, 2023 Share Posted February 15, 2023 now that it's off, kneel in front of it, raise both hands above your head and bow reverently down saying "oh, mighty machine". Repeat three times. works for copiers... What we're hoping for is that the next time you turn it on it'll go into a default 'borked firmware' state from which you might be able to restart the update process. Looks like maybe you're in luck? 3 Quote Link to comment Share on other sites More sharing options...
techyiam Posted February 15, 2023 Share Posted February 15, 2023 Just now, Josiah said: It’s been three hrs now but the app said update failed right away? I don't understand. Did it freeze at 20%, or was there a message telling you it failed. Just now, Josiah said: Some progress I held down the power button for about 30 seconds every five seconds I heard a noise of three pinging sounds, and it said please prepare the 20% window went off but the headlight remained on, kept holding the power button down and eventually it said please and the headlight turned off now it’s completely off At least it turned off. This will save you from having to unplug the battery connectors from the controller board. The new fault warning messsge. That is normal. You have start again, but you need to find out why it failed. You don't want to repeat it. 1 Quote Link to comment Share on other sites More sharing options...
Josiah Posted February 15, 2023 Author Share Posted February 15, 2023 it’s back. Now just the weird motor noise https://m.youtube.com/shorts/DYFHrxzoK0Y 1 Quote Link to comment Share on other sites More sharing options...
Tawpie Posted February 15, 2023 Share Posted February 15, 2023 1 minute ago, Josiah said: it’s back. Now just the weird motor noise https://m.youtube.com/shorts/DYFHrxzoK0Y Phew! Marty's video looked like the motor clonk noise fix is pretty simple... 3 turns seems like a lot but what do I know. Also seems like something that'll be subject to vibration—I hope whatever that screw that he's adjusting never falls out! Quote Link to comment Share on other sites More sharing options...
Josiah Posted February 15, 2023 Author Share Posted February 15, 2023 2 minutes ago, techyiam said: First of all, do you know how to update firmware on a V12? Regarding the warning message that you got, did it come up by itself, or did you have to press a red triangle icon on the display. Not on a v12 but on the v13 the app prompts an update when you make a connection to the vehicle. The error message came up when I pressed the red exclamation mark. Quote Link to comment Share on other sites More sharing options...
Josiah Posted February 15, 2023 Author Share Posted February 15, 2023 Oops I do have the manual. I’ll try the screw adjustment now for the noise. Quote Link to comment Share on other sites More sharing options...
Josiah Posted February 15, 2023 Author Share Posted February 15, 2023 (edited) Had a heckuva time adjusting those screws. I had to let the air out of the suspension to make my wrench long enough and with the air came a ton of grease all over my hand out from inside the suspension tube. Next I couldn’t get the stock wrench to work, but finally a 3/32 wrench seem to fit tight and I tightened about three turns until those little screws felt snug. But it didn’t change anything with the motor noise. https://m.youtube.com/shorts/jC63CQRg_eE Edited February 15, 2023 by Josiah Quote Link to comment Share on other sites More sharing options...
Tawpie Posted February 15, 2023 Share Posted February 15, 2023 It's worth investing in a decent/good set of T handled metric hex wrenches... and a folding set as well. Did you fix the clunk? 2 Quote Link to comment Share on other sites More sharing options...
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