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EUC World - Tours Recorded but not visible on Website?


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9 minutes ago, Seba said:

please use "Report issue" option

Done. I have tested the mobile connection and is ok, and cleared complete site data from chrome. Maybe some nonsense that escapes me from those easy ones, haha

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Solved, thank you ! :efefae4566:. I can already see the tours that I had not uploaded last days and also my test-distance test. Great!. And. BTW: update 2.4 is also a marvel, especially being able to continue with the previous tour :) :efefae4566:

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On 1/22/2021 at 6:56 PM, Seba said:

It was a problem with all old tours being massively uploaded to the server. It's fixed now and I'll be monitoring this. Don't worry :)

@Seba thanks for updating us and all the work you do on EUC World. I hope your recovery from CV19 continues well and you are well and healthy :)

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  • 4 months later...

EDIT: Updated and resolved account server side fixed.

I'm having same issues, log and tours wont upload. Or show on site. Logs are stored on phone and can see the .CSV file app verion V 2.6.2 reporting bug inside app reports unknown error occured please try later. Username julianjc84

 

 

Edited by Julianjc84
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  • 2 years later...
On 1/21/2021 at 11:05 AM, Seba said:

Problem found and now is being fixed. For a while EUC World website is down, as I have to make some changes in database structure. After this all tours should synchronize with time, so just please be patient :) 

I am having this issue as well :(

Logs and csv seems to record on the phone.  And at the end of the tour, the map shows and everything.

But it doesn't show on the website.  my username is "murdomeek"

Is this a paid feature?

Thanks

@Seba

Edited by Murdomeek
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