ICEMAN Posted January 23, 2021 Share Posted January 23, 2021 2 hours ago, Unventor said: @WilliamG @Jason McNeil I can understand that you would re-evaluate a nice gesture you provide for your customers. It might be true there is noting to be gained, but there are hidden gain for all parties, u fortunately some people are "fantastic" in making friends like @Rehab1 put it. So why do I think all parties win at this? 1) discount shipping vs a 1 off shipping. Distributor built up volume count (maybe not a lot but still) towards cheaper shipping 2) seller get an easier way to find a shipping partner. And possible to sell off 2nd hard items so he or she cam afford a new wheel or upgrade. 3) buyer get a 2nd hand cheaper and 2nd hand wheels can circulate to grow the community and a cheaper place to start as high end wheels are getting more expensive. Should the person be in a situation where a main wheel is broken down and need to save for repair cost buy a 2nd hand wheel can ease up the period and still have a backup plan. Last part here is not ideal but as high end wheels are more expensive I can see this come into play in covid-19 times. But problems comes when scammers try to benafit from a friendly community. And this is not really in ewheels control. From what I read here above I can say @ICEMAN would not be on my list people I would ever consider to sell my wheel to. (if we had been in same region and I would sell a wheel). Being able to work together to find a solution in a bad situation is key and his or her (I don't know this person at all) posts do not show he/she is will to do that. But I also think this is something a seller and buyer needs to agree on how to handle not really something that falls back on ewheels. Buyers really need to understand 2nd hand market is not a shop warranty deal. It is 2nd hand sales and there are always a risk in buying 2nd hand as I view it. Lol, I've been trying to deal with this amicably for over a month, now I'm frustrated. I paid for shipping with insurance, FedEx paid for the damage but all I have is a damaged wheel and excuses. I only posted here to warn other potential victims about what's going on. It's great that you're perfect and can come to conclusions without knowing the back story. I could address all of your inaccurate points one by one but that would be a huge waste of time. Wheels shouldn't be involved, that's one thing you're correct about. The seller filed a claim with FedEx so he and I could deal with it and not involve ewheels but Jason at ewheels decided to file his own claim and told FedEx to disregard the sellers claim and to only deal with him, wonder why? So now after ewheels has kept the money and left me with a damaged wheel and hasn't made this right for over a month, I decided to warn others that might fall into the same trap. For me, it's not about the $200, it's about principle, character and integrity. Thanks for the ignorant judgements though, it speaks volumes. Quote Link to comment Share on other sites More sharing options...
WilliamG Posted January 23, 2021 Share Posted January 23, 2021 (edited) 12 hours ago, ICEMAN said: It's sad that you put more effort trying to cover yourself in this forum than you have trying to communicate with me about your pathetic attempt to steal the little money I should have coming. To keep it simple I'll give you the benefit of the doubt and not argue the bogus claim that you put into FedEx because you minimized the damage to try to get off the hook and the promises you made to Justin who sold me the wheel. Let's just say that everything you said is correct numbers wise. I bought a wheel, we used your service to ship it I paid $83 to the seller for the initial shipping which you received $75 of. FedEx damaged the wheel and took it upon themselves to return it to Justin. So now I still have no wheel and the seller has a damaged wheel and still needs to ship it to me. So FedEx pays $268.68 for the damage. $75 if which is to reship the wheel to me. Not $75 twice like you're stating, remember I already paid the initial $75, no need to take it out of the settlement twice now. So even by your skewed numbers, you should be sending me or Justin $193.68. Because at this point I have a damaged wheel, have paid two shipping charges, and you somehow think you're entitled to keep the money that should go to me. Not sure how you justify three shipping charges and justify that the buyer who paid for the original shipping and insurance is stuck with a broken wheel and no money to try to fix it. You don't take two shipping charges out of that money now, the first shippng charge that was charged to your account has already been paid by me initially, you don't take an additional $75 out and credit your account again. You take one $75 charge out again to ship the wheel back to me, not a second $75 to add to the $75 I initially paid you. Your logic makes no sense, I paid for shipping with insurance through you and a month later I'm given a damaged wheel and somehow you're keeping my money. FedEx paid $268.68, you take $75 of that to reship the wheel back to me damaged and you give me the $193.68 that's left to compensate for the damaged wheel and the month of lost time. I'm not sure why this is so hard to understand and why you feel you are entitled to keep the money that is rightfully mine. OK. So, let's clear this up: A personal transaction between buyer and seller is not something we get involved in (in our records it's quite clear the seller sent us funds for the shipping, not the buyer), and transactions happening behind the eWheels scenes is not something we can be aware of. Given the circumstances brought to light, we'll be sending you the check for $193.68. We received the reimbursement from FedEx on Friday, Jan. 22. Edited January 23, 2021 by WilliamG 1 Quote Link to comment Share on other sites More sharing options...
..... Posted January 23, 2021 Share Posted January 23, 2021 (edited) 24 minutes ago, ICEMAN said: I've been dealing with this garbage for over a month and I only posted to warn other potential victims not to fall for their scam. So your smug comments and assumptions without knowing the back story just show your ignorance. I don't care how my frustration came across. If you don't want to learn from my experience, then don't. It's not about $200, it's about principle, character and integrity. You can assume all you want but the fact is that I paid for shipping with insurance, FedEx paid a claim and all I have is a damaged wheel and excuses! 1 month... fed-ex...... patience is sometimes subjective. I enjoy learning, but the lesson I am being taught here, is not the one I think you had hoped it would be. Best of luck to you both, as things like this happen and it typically winds up costing everyone something. Edited January 23, 2021 by ShanesPlanet 2 Quote Link to comment Share on other sites More sharing options...
Popular Post RockyTop Posted January 27, 2021 Popular Post Share Posted January 27, 2021 What a scam!! Jason spends precious time and resources to provide a free service to his customers. What a scam! Every time I buy something from Jason I seem to get discounts, services and free stuff that I did not even ask for. ..... Yep he is a true scammer. As stated the refund from Fedex included the already paid shipping. $268.68 - $75 for shipping = $193.68. The damage was calculated at $193.68. So you are getting $193.68 Without any shipping services rendered. It is like someone walked up cancelled the shipment, kicked the wheel and said, “ sorry for the damage here is 193.68. You still have to ship the wheel at that point. Running a small hobby business, I can tell you shipping is the worst part of online sales. It is where I loose most of my money and frustrate customers. I would quit right now if I had to use Fedex to ship. USPS is almost as bad. They continuously fail to post acceptance in tracking. It makes it look like I dropped a package off days after I actually did. And I have NEVER Received a claim even though I have all of the paperwork. The $50 insurance is a joke. Thank You @Jason McNeil as you know for every complaint you have 1000 very grateful, nearly silent customers. 6 Quote Link to comment Share on other sites More sharing options...
RetroThruster Posted January 27, 2021 Share Posted January 27, 2021 (edited) 1 hour ago, RockyTop said: What a scam!! Jason spends precious time and resources to provide a free service to his customers. What a scam! Every time I buy something from Jason I seem to get discounts, services and free stuff that I did not even ask for. ..... Yep he is a true scammer. As stated the refund from Fedex included the already paid shipping. $268.68 - $75 for shipping = $193.68. The damage was calculated at $193.68. So you are getting $193.68 Without any shipping services rendered. It is like someone walked up cancelled the shipment, kicked the wheel and said, “ sorry for the damage here is 193.68. You still have to ship the wheel at that point. Running a small hobby business, I can tell you shipping is the worst part of online sales. It is where I loose most of my money and frustrate customers. I would quit right now if I had to use Fedex to ship. USPS is almost as bad. They continuously fail to post acceptance in tracking. It makes it look like I dropped a package off days after I actually did. And I have NEVER Received a claim even though I have all of the paperwork. The $50 insurance is a joke. Thank You @Jason McNeil as you know for every complaint you have 1000 very grateful, nearly silent customers. In order to get updated tracking at shipment, print that label we discussed so when the carrier picks up the parcel or when dropped off at the window at the PO, the carrier or clerk can scan the barcode you provide, I do it all day every day at the PO, this gets your shipment into the system at that moment. The post master at your post office can be reached at (423)332-7118, her name is Anna or you can ask for Amy, they can help you with the $50 provided insurance claims for Priority packages only, or reach out to me and I'll be glad to help. Try this with Fedex, all I get when I have packages misdelivered is someone in India on a terrible phone connection. Edited January 27, 2021 by RetroThruster 2 Quote Link to comment Share on other sites More sharing options...
Popular Post Unventor Posted January 27, 2021 Popular Post Share Posted January 27, 2021 (edited) On 1/27/2021 at 9:57 PM, RockyTop said: Running a small hobby business, I can tell you shipping is the worst part of online sales. It is where I loose most of my money and frustrate customers. I would quit right now if I had to use Fedex to ship. USPS is almost as bad. They continuously fail to post acceptance in tracking. It makes it look like I dropped a package off days after I actually did. And I have NEVER Received a claim even though I have all of the paperwork. The $50 insurance is a joke. Thank You @Jason McNeil as you know for every complaint you have 1000 very grateful, nearly silent customers. I do think this is point on. If someone ever been in reselling then it is very easy to relate to this. That said I really like those V11 stands I bought from you a lot. But that is a side point to the thread just to say there are truth behind you words. What I find really odd is how people react these days compared to 20 years back. Many people tend to escalating a situation instead of working towards resolution and compromise that works out for both in a unwanted and unfortunate situation. Edited June 4, 2021 by Unventor 4 Quote Link to comment Share on other sites More sharing options...
RockyTop Posted January 28, 2021 Share Posted January 28, 2021 16 hours ago, Unventor said: What I find really odd is how people react these days compared to 20 years back. Many people tend to escalating a situation instead of working towards resolution and compromise that works out for both in a unwanted and unfortunate situation. Thanks, Most people are very understanding and patient. I found out quickly that I personally have always been a below average customer. I don’t complain but I don’t really help either. If something goes wrong I just put up with it and don’t buy from that person or company again. Most people like me are afraid to complain or help the seller out, and for the same reason. We don’t want to get marked as a problem. Most sellers would be grateful to know when something did not work out so they can fix the problem in the future. The problem is actually a very small percentage of people that are very problematic. They make big problems for everyone. As a buyer or seller, we have run into that person that blows everything up and causes all kinds of damage. So we just put up with it and take the loss. Because of the fear of these explosive people, problems go unsolved when the seller and buyer would have been very happy with an actual solution. .............. So ... If you have a person, service provider or company that you truly appreciate you might want to drop a note or a like so that they know that they are done something right. It might keep the doors open. .. Be honest though. Side Note: Before EUCstand, I sold flute stands to musicians for a few years. Mostly female buyers. As a customer they have us men beat. Note to women: Stop saying that you would have paid twice as much then complain when the prices go up. ( work on those negotiations skills) 2 Quote Link to comment Share on other sites More sharing options...
Stadler Posted March 9, 2021 Share Posted March 9, 2021 (edited) On 1/23/2021 at 6:31 PM, ICEMAN said: Lol, I've been trying to deal with this amicably for over a month, now I'm frustrated. I paid for shipping with insurance, FedEx paid for the damage but all I have is a damaged wheel and excuses. I only posted here to warn other potential victims about what's going on. It's great that you're perfect and can come to conclusions without knowing the back story. I could address all of your inaccurate points one by one but that would be a huge waste of time. Wheels shouldn't be involved, that's one thing you're correct about. The seller filed a claim with FedEx so he and I could deal with it and not involve ewheels but Jason at ewheels decided to file his own claim and told FedEx to disregard the sellers claim and to only deal with him, wonder why? So now after ewheels has kept the money and left me with a damaged wheel and hasn't made this right for over a month, I decided to warn others that might fall into the same trap. For me, it's not about the $200, it's about principle, character and integrity. Thanks for the ignorant judgements though, it speaks volumes. Go back to seller and complain [redacted]! Edited March 9, 2021 by null No personal attacks Quote Link to comment Share on other sites More sharing options...
Vam Monaco Posted September 28, 2021 Share Posted September 28, 2021 On 1/28/2021 at 8:44 AM, RockyTop said: Why is this topic pinned to the top? A wheel is sold, there's a bunch of drama and I can't figure out what the conclusion of eWheels.com is. Are they cool to buy stuff from or is this a "Buyer Beware" thread? Quote Link to comment Share on other sites More sharing options...
Chriull Posted September 28, 2021 Author Share Posted September 28, 2021 8 hours ago, Vam Monaco said: Why is this topic pinned to the top? To inform people that ewheels offers their shipping conditions to their customers once the resell their used wheels. 8 hours ago, Vam Monaco said: A wheel is sold, there's a bunch of drama and I can't figure out what the conclusion of eWheels.com is. Are they cool to buy stuff from or is this a "Buyer Beware" thread? This is something you have to decide for yourself - as you already read one customer was not happy. As ewheels was neither. But imho it was handled seriously. You can read the statement of both sides and make up your mind. You are right that this incident does not belong here to this pinned announcement, could have been splitted off to an own topic. But it is not the worst thing to have here posts showing that a transaction with four parties involved - seller, buyer, fedex and ewheels can be tricky... But afaik/r this was the only reported case of troubles with this shipment offer. 1 Quote Link to comment Share on other sites More sharing options...
spitfire1337 Posted February 24, 2022 Share Posted February 24, 2022 Just wanted to chime in that I recently used ewheels shipping to ship off my v10f. Super easy and Jason was quick to respond to all my emails and sending the label. In less then 30 minutes I had my label printed and the wheel was on its way to FedEx. 2 days later the buyer received the wheel and all was well. 👊 Quote Link to comment Share on other sites More sharing options...
Begodecrashtestdummy Posted August 22, 2022 Share Posted August 22, 2022 Ewheels customer service is impeccable.I’ve never dealt with a company that is so quick to respond and get you out the part that is keeping you from riding.it is unfortunate that in only 4 months I’ve had to replace the dc converter and the main board with the capacitors .I’m starting to see why begode has such a bad name in quality tho …hopefully the inmotion v13 challenger will force all companies to up their game and build high quality wheels .. Quote Link to comment Share on other sites More sharing options...
justelwood Posted March 16 Share Posted March 16 https://www.stamps.com/radio/jre/ Ups shipping almost 50% off!!! Quote Link to comment Share on other sites More sharing options...
BlueCrow Posted Monday at 03:15 AM Share Posted Monday at 03:15 AM (edited) I just found out about https://www.pirateship.com/ Got a quote that was $5 cheaper than eWheels' . Although, the shipping speed is slower. Edited Monday at 03:51 AM by BlueCrow Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.