Henrik Olsen Posted October 4, 2017 Share Posted October 4, 2017 Anyone know what to do about this? It's a firmware update that has gone wrong and now the wheel is bricked Link to comment Share on other sites More sharing options...
Hunka Hunka Burning Love Posted October 4, 2017 Share Posted October 4, 2017 I think I recall some people mentioning that they had issues with applying new firmware to their KS wheels, but I think they try to repeat the process which was successful. Have you tried checking with KingSong @Diana@szkingsong.com? I can't remember if it was related to the phone they used (Android or Apple) or maybe the app version... Was it @Asylsteirer? I can't recall... Link to comment Share on other sites More sharing options...
gotmotion2016 Posted October 4, 2017 Share Posted October 4, 2017 Kingsong 69 mention something about NOT upgrading the IOS version off the ipone. Becauce there was something not going well after the upgrading. But there where other that had no problem with the update..... . Link to comment Share on other sites More sharing options...
steve454 Posted October 4, 2017 Share Posted October 4, 2017 So if the firmware bricked on Iphone, try updating on an Android? I think I remember something about that. Some kind of problem with IOS that is not always compatible with Kingsong? Link to comment Share on other sites More sharing options...
Rehab1 Posted October 5, 2017 Share Posted October 5, 2017 If you upgrade to Apple iOS 11 it has major problems where even the iPhone gets bricked. Funny thing is Apple recognized the problem and rushed out iOS 11.0.1 as a fix, but now it has started causing more problems than it is fixes. As @steve454 mentioned try updating your KS with an android app. @Marty Backe is right! Stick with an android phone for updating your wheels. Edit: I just updated to 11.0.2 . Apple made me do it! Maybe when 15.0.3 rolls around we'll begin feeling comfortable using the iphones for updating our wheels. Link to comment Share on other sites More sharing options...
Henrik Olsen Posted October 5, 2017 Author Share Posted October 5, 2017 This was done with the latest version of the app on Android (Samsung s8+) I have contacted KingSong but no reply yet. I wrote Darren, but du not have the contact info for Diana Link to comment Share on other sites More sharing options...
steve454 Posted October 5, 2017 Share Posted October 5, 2017 18 hours ago, Henrik Olsen said: This was done with the latest version of the app on Android (Samsung s8+) I have contacted KingSong but no reply yet. I wrote Darren, but du not have the contact info for Diana Diana@szkingsong is in Diana's profile, is that the same contact info for Darren? Link to comment Share on other sites More sharing options...
US69 Posted October 5, 2017 Share Posted October 5, 2017 On 4.10.2017 at 9:24 PM, Henrik Olsen said: Anyone know what to do about this? It's a firmware update that has gone wrong and now the wheel is bricked Repeat the firmware update with the “new beta” anroid KS app. (not the black/green wallpaper one! The very new in white, orange). On this new app a failed firmware update can be repeated as often as you want.....and there is no need for special services anymore! btw: this has nothing to do with IOS 11...there are only some general bluetooth connection problems. Link to comment Share on other sites More sharing options...
Henrik Olsen Posted October 6, 2017 Author Share Posted October 6, 2017 The board fried this morning when turned on: Link to comment Share on other sites More sharing options...
Henrik Olsen Posted October 6, 2017 Author Share Posted October 6, 2017 Next thing, we managed to swap the control board. Like the serial number is missing. Anyone seen that before Link to comment Share on other sites More sharing options...
US69 Posted October 6, 2017 Share Posted October 6, 2017 @Henrik Olsen Yes...i know that...the serialnumber is not "installed"... You are a Re-Seller: So you should own the internal Kingsong "engineer" app. With this chinese app (and an english instruction) you are able to "Programm/install" the serialnumber to the board.... (With this special app you can also repair/install Firmware after a Firmware fail) If you dont have this Special app....ask Kingsong(Diana@szkingsong.com or Flora@szkingsong.com)for it....or in worst case me ;-) Btw: It are chinese holiday's from 1th to 7th October...nobody is working over there... Link to comment Share on other sites More sharing options...
Henrik Olsen Posted October 6, 2017 Author Share Posted October 6, 2017 @KingSong69 we do have the Kingsong "engineer" app, but the problems is we never got the English instruction Ohh, that makes sense why they don't reply Link to comment Share on other sites More sharing options...
US69 Posted October 6, 2017 Share Posted October 6, 2017 45 minutes ago, Henrik Olsen said: @KingSong69 we do have the Kingsong "engineer" app, but the problems is we never got the English instruction Ohh, that makes sense why they don't reply Send me your E-Mail adress by PM...i send you instructions for Firmware and Serialnumber Setting... Link to comment Share on other sites More sharing options...
Henrik Olsen Posted October 6, 2017 Author Share Posted October 6, 2017 @KingSong69 Will do and thanks Link to comment Share on other sites More sharing options...
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