Tilmann Posted August 7, 2015 Share Posted August 7, 2015 Edit Dec 2016: For a much newer report on the sometimes stoney road to heaven with direct purchases from GotWay, please read ------------ End of edit ------------ Dear experienced Gotway buyers, I need your advise please. As I could not locate any Mten2 available for purchase in Europe, I turned directly to @Jane Mo. She got the preferred 340Wh model in stock. The only payment options offered were bank-to-bank transfer or Western Union (no Paypal, Credit Card, etc. even with compensation of their service fee). Bank-to-bank is extremely cumbersome, as my bank requires paper forms by snail mail. Wednesday morning (5. Aug.), I sent the money via Western Union to the Bank account requested by Jane, beneficiary Xu Min. Shortly after taking the money from our account to theirs, WU put the transaction on hold, asking for additional information about the receiver (address, date of birth and passport number). I forwarded this question to Jane via facebook PM (https://www.facebook.com/jane.woo.1987) - no answer. I repeated the question yesterday morning - it was read, but no answer. I repeated the question this morning via PM from this board - not read, no answer. Meanwhile, I see continued activity on Jane's facebook account. Now I'm worried. Some of you dealt directly with Gotway before, Jane is a well respected member of our community. Yet, the way this is going, it rings a few classic alarm bells. What would you recommend me to do: stop hyperventilating and wait for a response or try to reverse the transaction with Western Union? Can you please share some of your experiences which might help? Link to comment Share on other sites More sharing options...
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