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PSA: Stay away from Chicway.shop for ordering EUC


kitemi

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On 12/18/2021 at 2:59 AM, KPul said:

That's an opinion about the actions of the buyer in one particular case. Those who draw general conclusions about the seller based on that transaction (and/or a transaction of their own), in a thread with multiple other complaints against that seller, might not be that much smarter than the buyer they just scolded. 

 

If you have some general principle about not buying stuff on the interwebs, or if you generally distrust Chinese people and you want to go into a thread that tries to flag a fraudulent seller and gloat about how you only buy local I guess go ahead... but its a different topic.

I distrust doing business with any country that doesn't play by the rules followed and enforced in modern societies so it's not about them being Chinese.   I deal with plenty of Chinese businesses in NZ where we have rules of engagement. 

And no argument with the fact I'm not smarter than anyone else.  Just more cynical. 

I do get your point though- my buying habits are fairly irrelevant to this buyers complaint. 

I guess the original post was meant as a warning to others who might be less cynical than myself.

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  • 4 weeks later...

Just got my Monster Pro from Chicway.shop, it did arrive about 12 days later than expected but I'm not too surprised with port backlogs.  I'll upload videos and pictures soon, but so far the wheel is beautiful and I'm loving it in my early rides.  It is the latest version from what I can see, battery packs have the new Begode sticker with QR code and testing info/mfg date which is late September 2021.  Price was $3400 including the Chicway pedals which look fine but not nearly as nice as the Begode CNC gold I decided to install ☺️

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Here's a quick YouTube video I made of the unboxing.  I was half asleep and barefoot.. apologies in advance, been moving in to a new house and exhausted.

 

Have to say I'm pretty damn happy with my scammer wheel 🤣🤣

 

Chicway Monster Pro Unboxing

Edited by PharmaCyclist
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Simply don't buy anything "expensive" on Aliexpress. You buy "small" thing from there ~50$.. What ever you want to pay. Because anything that you bought there has zero warranty.

Sure if things that you open is broken, or doesn't compare to description.. Then you can get refund.

You buy things there because it's cheaper. Same time you get no support.

They can say anything they want, to get customers. But be ready for risk.

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Of course there's risk but the reality is with many Western retailers you pay for the service and less risk up front; this monster pro was ~$800 cheaper from Chicway... the most expensive component is the motor which is around $750.  Thus, if I have no problems (and please see my videos unboxing and impressions... the wheel is absolutely beautiful), I just end up saving $800 that I can use if an issue does arise or for whatever else.  When you deliberately pay a lot more up front for "support and service", you're also taking a risk that you may be paying in advance for something you'll never need.  I've purchased wheels from eBay (AMG studios) , AliExpress (Loomo Wheel Store, intelligent walking store, Wheel Riders Store), and Chicway directly at Chicway.shop and have saved tons of money and not had any issues 2,000+ miles later.  Hard to convince me I should have spent thousands more for "support and service".  My EXN was $2300 shipped WITH cast Begode pedals when all United States sellers were charging $2999 plus tax with NO pedal upgrade; they wanted another $240 for pedals.  So again, in a single wheel I saved nearly $1,000.

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Meh, for my country prices are the same as on aliexpress.. (Some even cheaper) So ofc i would buy it here. +Piece of mind buying it in store. No waiting till i get and if i get it..

Even if it where 200-300$ more, i would still buy it in store. Or order from known retailers..

Last year went in local store and bought my 18xl for 1800 euro there.

Edited by Funky
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47 minutes ago, Funky said:

Meh, for my country prices are the same as on aliexpress.. (Some even cheaper) So ofc i would buy it here. +Piece of mind buying it in store. No waiting till i get and if i get it..

Even if it where 200-300$ more, i would still buy it in store. Or order from known retailers..

Last year went in local store and bought my 18xl for 1800 euro there.

Definitely would buy locally more often if the prices were closer or cheaper as you say, but that's never been the case in my experience.  Wish it was!

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On 1/21/2022 at 12:03 PM, PharmaCyclist said:

Of course there's risk but the reality is with many Western retailers you pay for the service and less risk up front; this monster pro was ~$800 cheaper from Chicway... the most expensive component is the motor which is around $750.  Thus, if I have no problems (and please see my videos unboxing and impressions... the wheel is absolutely beautiful), I just end up saving $800 that I can use if an issue does arise or for whatever else.  When you deliberately pay a lot more up front for "support and service", you're also taking a risk that you may be paying in advance for something you'll never need.  I've purchased wheels from eBay (AMG studios) , AliExpress (Loomo Wheel Store, intelligent walking store, Wheel Riders Store), and Chicway directly at Chicway.shop and have saved tons of money and not had any issues 2,000+ miles later.  Hard to convince me I should have spent thousands more for "support and service".  My EXN was $2300 shipped WITH cast Begode pedals when all United States sellers were charging $2999 plus tax with NO pedal upgrade; they wanted another $240 for pedals.  So again, in a single wheel I saved nearly $1,000.

Thats really great that your purchase worked out with you for your Pro.  I had the opposite experience with Chicway , as I ordered a Monster Pro when they were first released, and after 5 1/2 months later they canceled my sale, they ignored my emails requesting when I would receive my refund too.  I had to get PayPal involved to get my money back right before the 180 day cut off protection period.  Huge hassle !

 Im so glad I waited getting the safer upgraded cells with a better BMS from Ewheels on my Pro.( waited an extra year)  Trust me, its a roll of the dice dealing with Chicway. 

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15 minutes ago, Mrd777 said:

Thats really great that your purchase worked out with you for your Pro.  I had the opposite experience with Chicway , as I ordered a Monster Pro when they were first released, and after 5 1/2 months later they canceled my sale, they ignored my emails requesting when I would receive my refund too.  I had to get PayPal involved to get my money back right before the 180 day cut off protection period.  Huge hassle !

 Im so glad I waited getting the safer upgraded cells with a better BMS from Ewheels on my Pro.( waited an extra year)  Trust me, its a roll of the dice dealing with Chicway. 

Sorry you had issues with them, all of my experiences have gone very well from ordering the Mten3, to the EXN motor, to this MPro, so for me it hasn't been a roll of the dice unless the dice are loaded lol 😅. I believe the new Begode batteries have a better BMS as well, these have a QR sticker and testing info with Sep 2021 production date and the quality of the wheel overall is stellar.  From this latest experience, I would absolutely continue to recommend the store and aside from the batteries (I wonder how much safer the eWheels batteries actually are... clearly it's a marketing point and way to draw business for eWheels from other retailers so they're going to claim it's a huge difference.. would love to see a detailed comparison they have made, I have not seen one) I feel like I got an excellent deal.  

 

The only thing I see from eWheels about their batteries is here and it's dated; Begode uses LG 21700 cells these days and maybe Panasonic or Samsung from what I've read, but they're not using generic Chinese cells.  I do understand the pack construction and BMS is a large factor but eWheels makes no comment on that I can find; looks like their packs are assembled in China from what photos I've seen.

 

As an aside, what's the freespin speed on your MPro?  Mine is 60.7 mph in EUC world which I think is latest motor rev, curious what others get.

Edited by PharmaCyclist
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