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Inmotion V14 Adventure: a new trail wheel from Inmotion


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On 2/1/2024 at 4:24 AM, krzys1311 said:

I want to buy v14 50s but I really would like to get something more than 70kms. I found a comment on yt that they already raised limit to 75km/h? Is it possible that in future they will unlock for example 80?

Did they ever release the 75kph firmware update?

https://forum.electricunicycle.org/topic/32663-inmotion-v14-adventure-a-new-trail-wheel-from-inmotion/?do=findComment&comment=494391

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22 minutes ago, Jayzao said:

Is there no benefit to using dual chargers on the V14 even though there are two ports?
I thought this is what Roger EUC said regarding using the Roger Charger. 

I messaged Roger, and he said the ports are rated for 10A each. However, he said, "I have discovered that the ports can push well beyond that."
Interesting indeed. 

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18 minutes ago, Jayzao said:

I have discovered that the ports can push well beyond that.

Well that's just dumb since the max charge current is 16a. Only an idiot would exceed max recommended charge current from the factory. The wire may handle it one,two maybe even 20 times but eventually it will fail running to much current through it.

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One needs to know that when a company rates charging capabilities they have to consider product life span and the risk of things going bad what impact this has on the brand.

As I view this I think the best way to have in mind is do you really want to risk winning in lottery of things going bad.

Just last week we had yet another escooter charging going bad. Result is 30 apartments or home is destroyed. Here I think Inmotion took a good step in product safety by letting you see state of each cell. 

But if a rider do not respect what what a product is designed for then it is kinda like asking for problems.

The link here is in Swedish. But a bit down you can see the impact.

https://www.svt.se/nyheter/lokalt/skane/tva-till-sjukhus-efter-brand-startade-nar-elsparkcykel-laddades

Yesterday we had a huge fire too very close to my area. I would not be surprised if this is similar. 

Since 2017 we have had in Sweden allone 46 confirmed charging related fires.

Please just think twice.

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On 12/19/2023 at 10:51 PM, Jason McNeil said:

here's some other tentative changes in the works, speed bump to 75kph

All this turned out to be empty chatter.

They are not even able to fix the current bugs in the firmware! 
1. On the BMS firmware version 5.0.11, at 100% charge (4.13v cells), the horizon is lost and a warning beep occurs. It returns to normal only at 99% charge. This problem has been going on for 3 months, but there is no solution in sight. This firmware was removed from distribution, but new v14 are sent with this buggy firmware!
2. A huge spread in battery percentage readings. Some users already have 97v at 30% and the wheel loses the horizon and does not move, you have to carry it in your hands. One user was sent a test firmware with fixes almost a month ago, but where is this firmware for everyone?
Our riding season has already come to an end, people are disappointed with this attitude to a fairly new wheel, where is the support and development of v14? Inmotion thinks that with this approach people will buy their new products, which they will also immediately forget about?

Edited by Popov
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11 hours ago, Popov said:

All this turned out to be empty chatter.

They are not even able to fix the current bugs in the firmware! 
1. On the BMS firmware version 5.0.11, at 100% charge (4.13v cells), the horizon is lost and a warning beep occurs. It returns to normal only at 99% charge. This problem has been going on for 3 months, but there is no solution in sight. This firmware was removed from distribution, but new v14 are sent with this buggy firmware!
2. A huge spread in battery percentage readings. Some users already have 97v at 30% and the wheel loses the horizon and does not move, you have to carry it in your hands. One user was sent a test firmware with fixes almost a month ago, but where is this firmware for everyone?
Our riding season has already come to an end, people are disappointed with this attitude to a fairly new wheel, where is the support and development of v14? Inmotion thinks that with this approach people will buy their new products, which they will also immediately forget about?

Well if you have a problem then you should raise this with reseller. And maybe write to Inmotion service email address. 

Unfortunately moaning about here is not going to fix this for you.

Also I suggest you do a diagnostic with Inmotion app and upload this to Inmotion though their brand app.

Now I don't have any issues like the once you refer to so what people you refer to is not really that obvious to me. And no listing of any data in your post either or reference.

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1 hour ago, Unventor said:

And maybe write to Inmotion service email address. 

Why should I send logs if they know about these problems?
1. The firmware for 50s was removed from over-the-air distribution. But there is no fix.
2. The test firmware was sent by serial number to one user. But there is no fixed firmware for everyone.
And by the way, they almost never respond via the app in the chat, you need to communicate with them via email - this is also an indicator of a low level of support. Then remove the chat with the specialist from the app, since you ignore it.

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32 minutes ago, Popov said:

Why should I send logs if they know about these problems?
1. The firmware for 50s was removed from over-the-air distribution. But there is no fix.
2. The test firmware was sent by serial number to one user. But there is no fixed firmware for everyone.
And by the way, they almost never respond via the app in the chat, you need to communicate with them via email - this is also an indicator of a low level of support. Then remove the chat with the specialist from the app, since you ignore it.

Well do as you please I guess. 

But just maybe more data could help Inmotion to speed up for a fix. 

I am on same firmware and have none of the issues you write about.

When I read how you write the reply I don't see someone looking for a fix only someone that is frustrated or spead negative vibes. 

Like I wrote take this the way you like. I would rather do what I could to get resolution if I had a problem than not get it solve and sit and moan. 

I have written about this before. Asian companies do not release "fixes" in the same way as US companies do. They take their time to get a right fix and not a fix on fix on fix like eg Apple do. And often Asian companies are very quiet about it until they have a release. 

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2 minutes ago, Unventor said:

I am on same firmware and have none of the issues you write about.

Just ignore the trolls, he is talking about an old firmware. I haven't updated mine since a week after getting the wheel and I'm on 5.0.2 on the BMS with no problems whatsoever. He basically has been taking a dump on the v14 with every other post with o evidence to back it up. Even went as far as to say he was a dealer..:lol: and "his customers" were mad...:roflmao: Remember the big list he made of problems nobody else has experienced.

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5 minutes ago, Punxatawneyjoe said:

Just ignore the trolls, he is talking about an old firmware. I haven't updated mine since a week after getting the wheel and I'm on 5.0.2 on the BMS with no problems whatsoever. He basically has been taking a dump on the v14 with every other post with o evidence to back it up. Even went as far as to say he was a dealer..:lol: and "his customers" were mad...:roflmao: Remember the big list he made of problems nobody else has experienced.

Haha I guess I am getting old by now. I forgot who did that....

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31 minutes ago, Punxatawneyjoe said:

Just ignore the trolls, he is talking about an old firmware. I haven't updated mine since a week after getting the wheel and I'm on 5.0.2 on the BMS with no problems whatsoever. He basically has been taking a dump on the v14 with every other post with o evidence to back it up. Even went as far as to say he was a dealer..:lol: and "his customers" were mad...:roflmao: Remember the big list he made of problems nobody else has experienced.

Unfortunately this is not trolling. There are indeed problems with BMC firmware 5.0.11. I have it on my V14 and my friends have it too, I have written about it many times, for example here. Inmotion knows about this problem and does not fix it. If you personally have not encountered this problem, it does not mean that it does not exist. I like my V14, but the interaction with Inmotion is frustrating. I can't even go back to firmware 5.0.2 which didn't have this problem. Inmotion does not allow users to select firmware.

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1 hour ago, Sergey Sh. said:

I can't even go back to firmware 5.0.2 which didn't have this problem.

the number 5.0.2 is after the number 5.0.11 so how is that the newest firmware?

Also, are you sure you are not stopping the wheel before stopping the app? I had the same problem you described when i did that before, also it throws an error on the v13 if you do that also. Not saying that's what it is but it was the only error i had on the v14 since owning it.

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7 hours ago, Punxatawneyjoe said:

the number 5.0.2 is after the number 5.0.11 so how is that the newest firmware?

Remember, the number 11 is greater than the number 2, which means that firmware 5.0.11 is newer than firmware 5.0.2.
I am not a dealer, I am an ordinary user who knows how to analyze and wants the product I bought to be a little better. To do this, I need to somehow convey the problems to Inmotion. And the best way to do this is publicly.
The fact that you have not encountered these problems does not mean anything at all. There are one and a half users with V14 in this forum, and we have a telegram chat with 915 owners (okay, there may be only half of the real owners there, but the number 500 is also more than the maximum of 10 owners on this forum). Only one seller sent 489 units of V14 to our country this summer.
And I am not writing about isolated problems (like overheating and complete shutdown for 2 hours of V14 during races, when all other brands worked without interruptions), but I am talking about problems that at least two owners have encountered.
Of course, you can continue to stick your head in the sand and think that since everything is fine, there are no problems, but that won’t make them go away.

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10 hours ago, Punxatawneyjoe said:

the number 5.0.2 is after the number 5.0.11 so how is that the newest firmware?

Also, are you sure you are not stopping the wheel before stopping the app? I had the same problem you described when i did that before, also it throws an error on the v13 if you do that also. Not saying that's what it is but it was the only error i had on the v14 since owning it.

Of course I know that stopping the app before the wheel stops can help in case of “Failure to power off normally” error. But in case of an error after 100% charge it doesn't help. About version numbers: BMC firmware version 5.0.11 was released much later than 5.0.2, it is semantic versioning, decimal comparison rules don't work here.

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4 hours ago, Popov said:

Remember, the number 11 is greater than the number 2, which means that firmware 5.0.11 is newer than firmware 5.0.2.

It's not 2. it's 20.  decimals go like this .11 ,.12,.13 etc. .2 could be .20 or .200 or .2000 whether or not it's the newest, i don't honestly know. But it wouldn't make sense numerically.

4 hours ago, Popov said:

I am not a dealer, I am an ordinary use

Then i was confused when you said this on the "reality check" thread.

"About 500 people bought v14 from us at a price of 2200-2300 dollars and many are unhappy even with this price."

Because after i questioned where you got your information and asked for references, @Skampster said "Maybe the unhappy CUSTOMERS he’s dealing with.  "

which would indicate you were selling them. You never chimed in to say that you weren't in fact selling them.You also never said anything after that about where you got your information indicating you had no sources.

4 hours ago, Popov said:

you can continue to stick your head in the sand and think that since everything is fine

Everything is fine with mine, a few friends of mine and most people on this forum. I may be ignorant of problems other people are having but a lot of what was said doesn't make sense. Not saying it's not true and now that @Sergey Sh. has indicated it's happening to him, i am inclined to believe that their may be isolated incidents . @Unventor is on the same firmware and not having issues and i believe him 100%. I still am skeptical of your laundry list of problems but firmware issues are a common thing in all wheels and I'm sure Inmotion will sort it out. I may have my head in the sand but you aren't knowledgeable enough about new firmware to realize not to update to it until you find out if it works or not first.

 

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2 hours ago, Punxatawneyjoe said:

It's not 2. it's 20

Why invent something that doesn't exist? The 5.0.2 firmware had the 5.0.11 update, after which the problems started and that's a fact. Does that mean that the 5.0.2 firmware = 5.0.20 - I don't think so and the facts say the same. And by the way, after my indignation, which I expressed on this forum about the buggy firmware 5.0.11, it disappeared from updates (This update not only beeped and lost the horizon, but during the update several people's batteries failed. The firmware did not install, the firmware version numbers changed to zeros and the controller stopped seeing these batteries).But the new wheels still come with firmware 5.0.11

2 hours ago, Punxatawneyjoe said:

You also never said anything after that about where you got your information indicating you had no sources.

Again you came up with something for me that I didn't say and you present it as a fact, as well as the fact that I am a dealer. A very convenient position.

2 hours ago, Punxatawneyjoe said:

I may be ignorant of problems other people are having but a lot of what was said doesn't make sense.

How does this not make sense? If it is not your wheel that gets these faults, then it should be ignored? And when you get a fault from this list, then the meaning will immediately be found?
The entire list, and believe me, it is not yet complete, is a fact and you can check this by finding a telegram chat on v14 with 900+ users in the search. I recommend starting reading in June. True, you will have to read with a dictionary, but if you really want to make sure of my words, then this will not be an obstacle for you.

2 hours ago, Punxatawneyjoe said:

and I'm sure Inmotion will sort it out

It's funny, especially considering what I'm saying - Inmotion is in no hurry to figure anything out, they don't seem to care, the main thing is to sell.

2 hours ago, Punxatawneyjoe said:

but you aren't knowledgeable enough about new firmware to realize not to update to it until you find out if it works or not first

Well, as I see, you are a professional, but you really can't figure out the firmware numbering, but that's nonsense, right?
As I wrote above and before that too - all new wheels came with firmware 5.0.11 and you can't roll it back! There is also no new fixed one.

 

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I didn't write all this to somehow humiliate Inmotion. I like the v14 and I want it to become even better. That's why I spent my time collecting and writing information on the problems that happen with the v14. I want this information to somehow get to Inmotion and they listen to it. I did the work for free that they should do when interacting with their customers. All that's left is for them to work on their mistakes. What can be fixed in the v14, if not, then try to avoid repeating these mistakes in new products. If they don't need all this, well, then we don't need it either. Many people sold their v14 because of these problems and switched to LeaperKim or Begode. So, next season I will also seriously think about buying a wheel of a different brand and will hardly return to Inmotion unless there is some movement towards improvement.

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5 hours ago, Popov said:

Many people sold their v14 because of these problems and switched to LeaperKim or Begode. So, next season I will also seriously think about buying a wheel of a different brand and will hardly return to Inmotion unless there is some movement towards improvement.

Well I guess that sound good....but for who?

If I had a problem with an EUC I would not resell it to anyone. Those that do this don't care about their own reputation and the next owner and how that impact our community of fellow riders IMHO.

Now moaning about this again and again who benefits from this? Especially if this person doesn't want to use the tools to document a problem so they can get an resolution to it. 

I am not an influencer in the normal regard. I don't make any money of my opinions or the little I posted on YouTube. But many see very keen on making silly faces to scandal headlines and to make long list of what to do and don't.

I don't do this but I do react when some stuff doesn't smell right. 

I am not saying some don't have a problem but one thing I do care to mention is Inmotion has normally been fast to fix early batch bugs or QC issues or what you call it and taken feedback and addresses this in the past. They did it for V10/V10f and V11 and V12/V12ht and V13.

As for V14 some (claim) have a list and background data. But what this doesn't show Vs amount of sales. And I do also lookgat some stuff as critical or major or minor or wishes...

So the V14 was rated from start as 70kmh. Yet some moan about it not being 75kmh. One other brand went down that line and it went bad...the Kingsong KS16X.  Rated 45kmh raised to 50 kmh and then riders got hurt because they hit limits too fast with too little safety margin.

So to sum this all as a reader and new rider who benefits from the last few pages of posts. These days of misinformation or direct fake news or trolling, one have to be somewhat critical. 

I still believe in we are stronger than over the myself first mindset. And that we do better in a constructive manner Vs who can cry out biggest scandal headlines.

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