Paradox Posted November 30, 2023 Share Posted November 30, 2023 14 minutes ago, Batcountry said: Thanks for any help Contact your seller. There must be a contact email. You should not have to do anything on a new wheel. 2 Quote Link to comment Share on other sites More sharing options...
varamontelo Posted November 30, 2023 Share Posted November 30, 2023 hi, I am contacting you by messaging to give you an opinion after having reread the inmotion instructions on the manual of my V12. 1 Quote Link to comment Share on other sites More sharing options...
varamontelo Posted November 30, 2023 Share Posted November 30, 2023 A new V12 is sent with around 68%, this is normal. It is placed in the box in transport mode. When you open the box, do not plug the charger into the power supply. First connect the charger cable to the wheel without power. Then you can turn on the wheel and exit transport mode. We turn off the wheel. To charge the second time, connect the charger to the front wheel side of the current. Otherwise the wheel card will receive too much current from the charger which gives it without being able to slow down its action Quote Link to comment Share on other sites More sharing options...
Batcountry Posted November 30, 2023 Share Posted November 30, 2023 1 hour ago, Paradox said: Contact your seller. There must be a contact email. You should not have to do anything on a new wheel. Yes I have emailed Inmotion since that is who it was purchased from. Just waiting on reply. 1 Quote Link to comment Share on other sites More sharing options...
Batcountry Posted December 4, 2023 Share Posted December 4, 2023 On 11/30/2023 at 11:34 AM, Batcountry said: Bricked Brand New V12? Hello, My gf ordered me a V12 last week (from Inmotion Directly) and was delivered yesterday. Of course I was excited to get home and get it set up to ride. I turned it on. Battery charge showed 68%. I plugged it in. Connected to the app on my Iphone. Connected app to the V12 and it prompted me with a Firmware update. So I started that. It made it to about 20% update then froze for quite some time. An error came up and said update failed. So I started to try again. App shows its connected via bluetooth and keeps prompting the firmware update again but fails every time. States Warm Tip, Update Failed and a string of numbers. Plus the V12 wont power on (at least the screen wont) without the charger being plugged in. But the second you plug the charger in, the V12 starts yelling warning warning or be careful be careful over and over. I tried long pressing power button. I tried factory reset from app (which stated it had been completed) But nothing is working and it keeps yelling warning or be careful at me. It does pop up with a warning saying something about the batteries arent even or equal or such. Ive reached out on Telegram, email and now on here with hopes of someone pointing me in right direction to fix this. Thanks for any help. Update. Was finally able to update the firmware and ride the V12 over the weekend. But now it is having the battery issue where its saying one battery isnt enabled. Which in turn wont let me charge the V12 as it will beep and flash and yell at me if I plug it in. Working with Clark at Inmotion to get that sorted. Uploaded the Diagnosis Log and waiting to hear back on next steps. 2 Quote Link to comment Share on other sites More sharing options...
Batcountry Posted December 7, 2023 Share Posted December 7, 2023 Heard back from Inmotion. After reviewing the diagnosis log... they recommend I replace the mainboard. They will ship me a mainboard asap. Anyone have any links to tutorials on how to replace the mainboard on V12? Quote Link to comment Share on other sites More sharing options...
varamontelo Posted December 7, 2023 Share Posted December 7, 2023 1 Quote Link to comment Share on other sites More sharing options...
Batcountry Posted December 7, 2023 Share Posted December 7, 2023 37 minutes ago, varamontelo said: Thanks a ton!! 1 Quote Link to comment Share on other sites More sharing options...
Batcountry Posted December 18, 2023 Share Posted December 18, 2023 Update (hopefully all these posts help some other V12 riders someday) Received the new main board Fri and installed it yesterday. Not super difficult just tedious with all the plugs and screws. After install and assembly... the V12 finally charges! No alerts, no disabled batteries, no beeps. But now it wont self level and it makes a weird beeping noise nonstop. Plus it wont power off normally. I have to hold the power button for 30 seconds to force it off. Contacted Inmotion last night and they want me to recheck all the plugs and wires. As well as testing the new board for continuity to make sure the new board isnt POS. So, guess Ill be taking it apart and doing that tonight. I labeled every wire and made sure to put back in spot it was assigned to. So not sure what if messed up or not. This pic is finally reassembly and taking the tape labels off. Maybe I pulled something out as I was ripping tape off. Quote Link to comment Share on other sites More sharing options...
Batcountry Posted December 18, 2023 Share Posted December 18, 2023 Does anyone know what this plug is for, circled in blue? Quote Link to comment Share on other sites More sharing options...
techyiam Posted December 18, 2023 Share Posted December 18, 2023 (edited) 17 minutes ago, Batcountry said: Does anyone know what this plug is for, circled in blue? Hall sensor wires from the motor. This and the three phase wires come directly from the motor. The green and blue phase wires come from the left side, and the yellow phase wire and the hall sensor wires come from the right side of the wheel. Edited December 18, 2023 by techyiam Quote Link to comment Share on other sites More sharing options...
Batcountry Posted December 18, 2023 Share Posted December 18, 2023 17 minutes ago, techyiam said: Hall sensor wires from the motor. This and the three phase wires come directly from the motor. The green and blue phase wires come from the left side, and the yellow phase wire and the hall sensor wires come from the right side of the wheel. Awesome. Do any of these plugs go to the gyro? Trying to find out why it wouldnt level last night. Thanks! Quote Link to comment Share on other sites More sharing options...
techyiam Posted December 18, 2023 Share Posted December 18, 2023 No. Coming directly from the motor are 3 phase wires and a bundle of hall sensor wires to the controller board: (1) a motor wire with a yellow connector. (2) a motor wire with a green connector. (3) a motor wire with a blue connector. (4) hall sensor wires inside a cable sleeving as one bundle with a white multi-wire connector. And they plug in into their corresponding connectors on the controller board as shown in your photo above. None of these wires plug into the gyro. Quote Link to comment Share on other sites More sharing options...
Batcountry Posted December 18, 2023 Share Posted December 18, 2023 I understood that part. But I mean for the entire board... with 20+ plugs that wires go into... is there a gyro plug on the board? Or is that on the other board? Thanks Quote Link to comment Share on other sites More sharing options...
Batcountry Posted December 18, 2023 Share Posted December 18, 2023 For example... the 3 plugs in circled in BLUE. They are not labeled.... What do they go to? Quote Link to comment Share on other sites More sharing options...
techyiam Posted December 18, 2023 Share Posted December 18, 2023 16 minutes ago, Batcountry said: For example... the 3 plugs in circled in BLUE. They are not labeled.... What do they go to? I don't have a diagram for that. Here is a photo I found that may give you a hint. Quote Link to comment Share on other sites More sharing options...
Batcountry Posted December 18, 2023 Share Posted December 18, 2023 Thanks for your help! 1 Quote Link to comment Share on other sites More sharing options...
Popular Post Batcountry Posted December 19, 2023 Popular Post Share Posted December 19, 2023 Well I figured it out. Took the V12 apart last night and double checked all the wires/plugs. It seems I had 2 wires labeled correctly to plug back in but Im guessing my kids distracted me and I plugged them in swapped locations. Switched them and everything is working right. Took her out last night for some cruising after the rain stopped. No issues. The two plugs circled are the ones I had wrong. They must be for the Gyros since the V12 wasnt leveling when they were plugged in wrong. 5 Quote Link to comment Share on other sites More sharing options...
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