mrelwood Posted September 13, 2022 Share Posted September 13, 2022 On 9/12/2022 at 12:34 AM, Eno Efil said: 1. When I free spin in the forward direction the wheel hits cut-off speed (86.6km/h), cuts out and powers off completely. However when I free spin in the backwards/reverse direction the wheel hits cut-off speed, cuts out but the screen stays on and the wheel stays powered. If that is repeatable, it sounds like a firmware bug. I would report it to service@imscv.com. On 9/12/2022 at 12:34 AM, Eno Efil said: 2. This one is more concerning to me. When I free spin in the forward direction, I slowly creep up to 60km/h (max speed for HT) and as soon as it hits 60.1km/h it violently accelerates until it reaches 86.6km/h and cuts out. That's exactly how a tilt-back at 60km/h behaves like when doing a free spin test. While riding, the acceleration is what causes the pedals to tilt back, which in turn stops the wheel from accelerating further. When free spinning, the tilt never happens, so the wheel tries to accelerate as far as it can in order to get in front of the rider so he would slow down. No reason to worry, you have only tested that the tilt-back does indeed work. Perfectly normal on all wheels that have a tilt-back enabled. 2 Quote Link to comment Share on other sites More sharing options...
Popular Post Eno Efil Posted September 13, 2022 Popular Post Share Posted September 13, 2022 (edited) Thank you so much @mrelwood, that makes perfect sense. I now feel much better about my new wheel and am ready to take on the world! 😂 Edited September 13, 2022 by Eno Efil 1 2 2 Quote Link to comment Share on other sites More sharing options...
techyiam Posted September 13, 2022 Share Posted September 13, 2022 6 hours ago, Eno Efil said: I now feel much better about my new wheel and am ready to take on the world! You are going to be glad you did at a later date. You will have a mint V12 HT. 1 Quote Link to comment Share on other sites More sharing options...
Popular Post Eucner Posted September 13, 2022 Popular Post Share Posted September 13, 2022 Inmotion has released inner tube replacement video. I hope this isn't how my tire was mounted. It made me wondering how they manage more complicated tasks. 3 3 1 1 Quote Link to comment Share on other sites More sharing options...
Shane Dougherty Posted September 13, 2022 Share Posted September 13, 2022 That was uncomfortable to watch. 😲 2 Quote Link to comment Share on other sites More sharing options...
techyiam Posted September 13, 2022 Share Posted September 13, 2022 This is a huge embarrassment for Inmotion. Inmotion needs to remove this video ASAP. 2 Quote Link to comment Share on other sites More sharing options...
Cerbera Posted September 13, 2022 Share Posted September 13, 2022 Nothing like having the right tools for the job hey ? They should at least invest in some tyre wedges so we don't risk puncturing the inner tube with the slightest slip of those long metal flat blades he was using instead of them ! Makes me appreciate how much easier it is on the Gotways... Quote Link to comment Share on other sites More sharing options...
techyiam Posted September 13, 2022 Share Posted September 13, 2022 It almost seemed like one of Inmotion competitors disguised as Inmotion, or a disgruntle employee released this video to tarnish Inmotion's reputation. Quote Link to comment Share on other sites More sharing options...
Flying W Posted September 14, 2022 Share Posted September 14, 2022 That was just sad....that can't be a real video from inmotion.....right? Quote Link to comment Share on other sites More sharing options...
mrelwood Posted September 14, 2022 Share Posted September 14, 2022 7 hours ago, Eucner said: Inmotion has released inner tube replacement video. I hope this isn't how my tire was mounted. It made me wondering how they manage more complicated tasks. Wow that was sad, unprofessional, and embarrassing. Their previous videos have been much better, I have no idea how this one came to be. 1 3 Quote Link to comment Share on other sites More sharing options...
Popular Post fbhb Posted September 14, 2022 Popular Post Share Posted September 14, 2022 (edited) 7 hours ago, techyiam said: It almost seemed like one of Inmotion competitors disguised as Inmotion, or a disgruntle employee released this video to tarnish Inmotion's reputation. Much as you would like to believe that InMotion can do No Wrong and this video was somehow conceived and uploaded by the competition, the screenshot below should convince you that it was indeed the latest addition to InMotion's own YouTube account, created by themselves: They have very clearly tarnished their Own reputation making this laughable video public and proves the point I myself made in a very recent post, condemning All of the EUC manufacturers for shoddy workmanship, lack of attention to detail and poor QC! No One manufacturer is any better than the others in this regard recently and unfortunately for us the buyers it has now become a "dice roll" with Any New wheel. If an InMotion employee (supposedly hand-picked to carry out the demonstration) can't assemble a tyre and tube convincingly, what hope is there for the reliable assembly of the upcoming complex and technically advanced V13 Edited September 14, 2022 by fbhb 4 2 Quote Link to comment Share on other sites More sharing options...
Shane Dougherty Posted September 20, 2022 Share Posted September 20, 2022 Anybody else out there still waiting for their replacement HS board? I purchased my wheel over a year ago and have 53km on it. 6 Quote Link to comment Share on other sites More sharing options...
meepmeepmayer Posted September 20, 2022 Share Posted September 20, 2022 19 minutes ago, Shane Dougherty said: Anybody else out there still waiting for their replacement HS board? I purchased my wheel over a year ago and have 53km on it. This is awful! Light a fire under your seller's ass. 1 Quote Link to comment Share on other sites More sharing options...
jimjam.nyc Posted September 20, 2022 Share Posted September 20, 2022 1 hour ago, Shane Dougherty said: Anybody else out there still waiting for their replacement HS board? I purchased my wheel over a year ago and have 53km on it. I had to constantly follow up to get my new board. I would def follow @meepmeepmayer advice and light a bit of a fire under the seller. Quote Link to comment Share on other sites More sharing options...
meepmeepmayer Posted September 20, 2022 Share Posted September 20, 2022 Name and shame! 1 Quote Link to comment Share on other sites More sharing options...
Shane Dougherty Posted September 20, 2022 Share Posted September 20, 2022 57 minutes ago, meepmeepmayer said: Name and shame! It's Chicway and I keep reaching out. Last reply I got was 2 weeks ago saying they would let me know when they ship it and still nothing so I poked them again today. I've also reached out to @cecily_inmotion but I've yet to get a response. I wish Inmotion would just send direct to me! 2 Quote Link to comment Share on other sites More sharing options...
Shane Dougherty Posted September 20, 2022 Share Posted September 20, 2022 @Cecily InmotionPlease see above if your watching these posts. Quote Link to comment Share on other sites More sharing options...
litewave Posted September 20, 2022 Share Posted September 20, 2022 Heaps of information on this site about Chicway, mate. Surprised you didn't read/heed the community wisdom. Friends don't let friends buy from Chicway.... 2 1 1 Quote Link to comment Share on other sites More sharing options...
EUC Phenomenon Posted September 21, 2022 Share Posted September 21, 2022 9 hours ago, Shane Dougherty said: Anybody else out there still waiting for their replacement HS board? I purchased my wheel over a year ago and have 53km on it. I would be on to Chicway and Inmotion everyday, Emails, phone calls, etc. I would want to speak to the manager, or even the CEO if I must. When I have been wronged by companies in the past, you'll be surprised how problems get rectified when you contact the top dog. 1 Quote Link to comment Share on other sites More sharing options...
EUC Phenomenon Posted September 29, 2022 Share Posted September 29, 2022 I'm having a problem with my V12 HS. I started to get pedal dip, so I did a calibration, which seem to fix the problem. It seemed to be okay for a while but the next time I turned it on, the wheel was a on slight rear angle and wanted to move forward. I did another calibration, with some difficultly and it was okay again. The next day I turned on the wheel, it was on a severe rear angle and wants to free spin to top speed and then shuts down. The anti-spin button doesn't stop it. I have recently replaced the board but I was getting the pedal dip before then. Quote Link to comment Share on other sites More sharing options...
techyiam Posted September 29, 2022 Share Posted September 29, 2022 (edited) On 9/29/2022 at 1:48 AM, EUC Phenomenon said: I'm having a problem with my V12 HS. I started to get pedal dip, so I did a calibration, which seem to fix the problem. It seemed to be okay for a while but the next time I turned it on, the wheel was a on slight rear angle and wanted to move forward. I did another calibration, with some difficultly and it was okay again. The next day I turned on the wheel, it was on a severe rear angle and wants to free spin to top speed and then shuts down. The anti-spin button doesn't stop it. I have recently replaced the board but I was getting the pedal dip before then. My pedal dipping didn't go away 100% until I replaced the driverboard and update to firmware 1.6.19. Edited March 1, 2023 by techyiam Quote Link to comment Share on other sites More sharing options...
EUC Phenomenon Posted September 29, 2022 Share Posted September 29, 2022 28 minutes ago, techyiam said: My pedal dipping didn't go away 100% under I replaced the driverboard and update to firmware 1.6.19. The pedal dipping was pretty bad when turning and making my feet ache. After the calibration, it was a lot better. I’m not sure if the calibration I did is making my wheel play up or it’s just a coincidence. I wondering if there is a way to reset the V12 to factory settings? Quote Link to comment Share on other sites More sharing options...
techyiam Posted September 29, 2022 Share Posted September 29, 2022 3 minutes ago, EUC Phenomenon said: I wondering if there is a way to reset the V12 to factory settings? Sorry, not that I know of. Quote Link to comment Share on other sites More sharing options...
mrelwood Posted September 30, 2022 Share Posted September 30, 2022 23 hours ago, EUC Phenomenon said: I'm having a problem with my V12 HS. I started to get pedal dip, so I did a calibration, which seem to fix the problem. It seemed to be okay for a while but the next time I turned it on, the wheel was a on slight rear angle and wanted to move forward. I did another calibration, with some difficultly and it was okay again. The next day I turned on the wheel... Just to make sure, do you have the wheel leaning on it's integrated stand while doing the calibration? Quote Link to comment Share on other sites More sharing options...
EUC Phenomenon Posted September 30, 2022 Share Posted September 30, 2022 2 hours ago, mrelwood said: Just to make sure, do you have the wheel leaning on it's integrated stand while doing the calibration Yes, I did both calibrations. The calibration for the V12 is basic and the instructions are easy to understand. I also sent a log to Inmotion and they are looking into it. After talking to my distributor about the problem today, I plugged in the charger to the wheel and did a reset with the app. Unplugged the charger and turned on the wheel. The wheel went in to a slight rear angle and the anti spin button was working again. I did a calibration and the wheel seems to working normally. I was getting bad pedal dip before but I went for a test ride today and it was okay. My distributor also said that Inmotion might make a V12 calibration video. 2 Quote Link to comment Share on other sites More sharing options...
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