scooterider Posted August 8, 2018 Share Posted August 8, 2018 Bought a not working ES2 that doesn't work, previous owner said it needs a motherboard. Does anyone know the requirements of changing a motherboard on a ES2? Can I buy one off ebay and just swap it out or is there more steps involved? Quote Link to comment Share on other sites More sharing options...
steve454 Posted August 9, 2018 Share Posted August 9, 2018 Welcome to the forum! I would call ninebotus and ask them. I don't think you can swap a motherboard on a ninebot, it was possible on the one e+ a couple of years ago, then policy changed and it was required to send in the wheel for board change. http://www.ninebotrepair.com/ Quote Link to comment Share on other sites More sharing options...
scooterider Posted August 9, 2018 Author Share Posted August 9, 2018 6 hours ago, steve454 said: Welcome to the forum! I would call ninebotus and ask them. I don't think you can swap a motherboard on a ninebot, it was possible on the one e+ a couple of years ago, then policy changed and it was required to send in the wheel for board change. http://www.ninebotrepair.com/ Thank you for the input, if I own the hardware why cant I fix and repair my own device? its like not being able to change your laptops motherboard... Quote Link to comment Share on other sites More sharing options...
Keith Posted August 9, 2018 Share Posted August 9, 2018 40 minutes ago, scooterider said: Thank you for the input, if I own the hardware why cant I fix and repair my own device? its like not being able to change your laptops motherboard... Absolutely nothing stopping you doing whatever you like with what you own - and by the same token absolutely nothing forcing Ninebot to sell you spare parts either.. If you can find another one somewhere it shouldn’t be difficult to replace, but you cannot just go buy a generic board (like you could with your laptop.) as its power circuitry may not be compatible with your motor and the gyro orientation could be completely different. I hope you got it REAL cheap, as it might have been an idea to investigate the spare parts situation first? 1 Quote Link to comment Share on other sites More sharing options...
steve454 Posted August 9, 2018 Share Posted August 9, 2018 (edited) 1 hour ago, scooterider said: Thank you for the input, if I own the hardware why cant I fix and repair my own device? its like not being able to change your laptops motherboard... Your welcome, if I remember correctly, there were too many people having problems trying to change serial numbers to the new boards and Ninebot quit selling them, instead forcing owners to use authorized repair centers. Might be different for scooters. The ES2 is the high powered version of the kickscooter. From what I have seen, the Bird rideshare scooter is probably the ES1, and they are flooding major metropolitan areas like parts of Los Angeles and other cities. Out of stock at NinebotUS, but due to sheer numbers, there are bound to be motherboards out there. Closed today but there is a phone number in the link I gave you. That reminds me, I wonder who does the maintenance on these thousands of ride share scooters? I read an article that people are paid to take them home and charge them at night, but nothing was mentioned about repairs. Good luck and let us know how it turns out. Edited August 9, 2018 by steve454 Quote Link to comment Share on other sites More sharing options...
scooterider Posted August 9, 2018 Author Share Posted August 9, 2018 (edited) 32 minutes ago, Keith said: Absolutely nothing stopping you doing whatever you like with what you own - and by the same token absolutely nothing forcing Ninebot to sell you spare parts either.. If you can find another one somewhere it shouldn’t be difficult to replace, but you cannot just go buy a generic board (like you could with your laptop.) as its power circuitry may not be compatible with your motor and the gyro orientation could be completely different. I hope you got it REAL cheap, as it might have been an idea to investigate the spare parts situation first? There are couple people selling authentic boards online as they claim, what price are these boards considered cheap as? Im waiting for the board to arrive, will report on its authenticity "Your welcome, if I remember correctly, there were too many people having problems trying to change serial numbers to the new boards and Ninebot quit selling them, instead forcing owners to use authorized repair centers. Might be different for scooters." What do you mean change serial numbers to new board, doesn't the new board come with a new serial number? and why is it required to change its serial number? Sorry for all the questions, new to this world of ninebots, a noob. If you can direct me to a place that answers how these scooters and parts work Id appreciate it. as I couldn't find any info. Thank you Edited August 9, 2018 by scooterider Quote Link to comment Share on other sites More sharing options...
steve454 Posted August 9, 2018 Share Posted August 9, 2018 (edited) 31 minutes ago, scooterider said: There are couple people selling authentic boards online as they claim, what price are these boards considered cheap as? Im waiting for the board to arrive, will report on its authenticity "Your welcome, if I remember correctly, there were too many people having problems trying to change serial numbers to the new boards and Ninebot quit selling them, instead forcing owners to use authorized repair centers. Might be different for scooters." What do you mean change serial numbers to new board, doesn't the new board come with a new serial number? and why is it required to change its serial number? Sorry for all the questions, new to this world of ninebots, a noob. If you can direct me to a place that answers how these scooters and parts work Id appreciate it. as I couldn't find any info. Thank you I get the impression that Ninebot is trying to prevent imitation products from being used. There was a thread about battery packs for the Minis that fit perfectly but they couldn't communicate with the motherboard like a genuine Ninebot battery, so the speed was limited to very slow speed. I think it is a liability issue. And they don't want to lose money to copycat companies. Edited August 9, 2018 by steve454 Quote Link to comment Share on other sites More sharing options...
ohv_ Posted September 10, 2018 Share Posted September 10, 2018 My display was acting strange so I ordered on via aliexpress. Popped it in without problems. I think that's the "mother board" unless were talking about power in the tube. 1 Quote Link to comment Share on other sites More sharing options...
scooterider Posted September 12, 2018 Author Share Posted September 12, 2018 On 9/9/2018 at 5:16 PM, ohv_ said: My display was acting strange so I ordered on via aliexpress. Popped it in without problems. I think that's the "mother board" unless were talking about power in the tube. how did you activate the serial number? Quote Link to comment Share on other sites More sharing options...
ohv_ Posted September 12, 2018 Share Posted September 12, 2018 14 minutes ago, scooterider said: how did you activate the serial number? I plugged it in and went on with my day... Quote Link to comment Share on other sites More sharing options...
scooterider Posted September 12, 2018 Author Share Posted September 12, 2018 1 hour ago, ohv_ said: I plugged it in and went on with my day... no code 35 or error in the app saying serial number incorrect? Quote Link to comment Share on other sites More sharing options...
ohv_ Posted September 12, 2018 Share Posted September 12, 2018 2 minutes ago, scooterider said: no code 35 or error in the app saying serial number incorrect? not that I can see. iphone and android. code 35 on the display? This is what i purchased https://www.aliexpress.com/item/Dashboard-for-NINEBOT-ES2-electric-scooter-parts-Panel-display/32898171059.html Quote Link to comment Share on other sites More sharing options...
scooterider Posted September 20, 2018 Author Share Posted September 20, 2018 On 9/12/2018 at 1:10 PM, ohv_ said: not that I can see. iphone and android. code 35 on the display? This is what i purchased https://www.aliexpress.com/item/Dashboard-for-NINEBOT-ES2-electric-scooter-parts-Panel-display/32898171059.html got the same thing, im getting error code for incorrect serial number. are you using a iphone or android? 1 Quote Link to comment Share on other sites More sharing options...
Superchopp Posted November 6, 2018 Share Posted November 6, 2018 scooterider, did you fix your 35 error? if not, I can help you:=) 1 Quote Link to comment Share on other sites More sharing options...
Aquilaplus Posted November 12, 2018 Share Posted November 12, 2018 Hey there ! I'm running into the exact same problem, I needed to change the motherboard and I'm running into an error code 35. Superchopp, can you tell us more about how we can fix it ? Quote Link to comment Share on other sites More sharing options...
AlekMaks Posted November 15, 2018 Share Posted November 15, 2018 On 11/6/2018 at 12:56 PM, Superchopp said: scooterider, did you fix your 35 error? if not, I can help you:=) Can you help me? I have the error 35 in my kickscooter es2 Quote Link to comment Share on other sites More sharing options...
ionbrain Posted November 15, 2018 Share Posted November 15, 2018 (edited) If you replaced the dashboard with a new one, you must do this process with it apart (not in the tube) timing plays a role in getting this to reset correctly. you will have the new dashboard connect to the controller and battery (exposed) turn on your Segway app now and have it scanning turn on your dashboard as soon as you see it appear in the app window , click the button to activate the connection and it will ask to do a firmware update... say yes.. and it may restart the display and if it ask again to update, say yes and do it until its says its all updated. if you miss the window to do this process, you will have to disconnect the Controller from the battery... yes the controller, not the the dashboard. then try this all again. Edited November 15, 2018 by ionbrain update 1 1 Quote Link to comment Share on other sites More sharing options...
ionbrain Posted November 15, 2018 Share Posted November 15, 2018 The bluetooth has to communicate to the controller board and they all must have same versions of software on the EEPROM to communicate correctly 1 Quote Link to comment Share on other sites More sharing options...
es2 Posted November 17, 2018 Share Posted November 17, 2018 I also have an error 35 after replacing the control board with one bought off of eBay. It seems Segway-Ninebot is trying to curtail the ability to do at home repairs. Anybody have a solution for activating a new control board correctly yourself? @Superchopp @ionbrain @AlekMaks 1 Quote Link to comment Share on other sites More sharing options...
ionbrain Posted November 18, 2018 Share Posted November 18, 2018 This sounds like you got a Lime controller board and not an actual Segway Ninebot controller board. what is the color of your controller board? Green (Segway/Bird) Blue (Segway/Lime) Quote Link to comment Share on other sites More sharing options...
Fr3ddy012 Posted November 29, 2018 Share Posted November 29, 2018 Hi , is it possible to connect es2 dashboard or motherboard with pc ? i saw several programming cables similar to cable that goes from dashboard to motherboard that blue circle with 4 holes/pins and on other side is USB-C ? Will Pc recognize that ? Or is it some tool that is made for scanning and repairing software errors? Like you have for cars and motorcycle. thanks in advance ✌🏻 Quote Link to comment Share on other sites More sharing options...
ionbrain Posted December 2, 2018 Share Posted December 2, 2018 I have not seen a PC connection demonstrated but I'm sure it is possible, it's just a USB connection Quote Link to comment Share on other sites More sharing options...
bw420 Posted December 4, 2018 Share Posted December 4, 2018 (edited) Never mind. According to the seller this should work with my es4. Edited December 4, 2018 by bw420 Quote Link to comment Share on other sites More sharing options...
Andrew Green Posted December 8, 2018 Share Posted December 8, 2018 Has anyone had error Code 18? What do I do? Is it a motherboard replacement? Can I do this myself? My scooter (ES2) is less than a month old! Quote Link to comment Share on other sites More sharing options...
ionbrain Posted December 10, 2018 Share Posted December 10, 2018 not necessarily , if this is a motherboard that came with your system and is now showing this error then yes if you just installed a new or used board then its just the error shown since there is a conflict in the EEPROM communication and needs to be fixed by doing a firmware update. Quote Link to comment Share on other sites More sharing options...
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