Sckid Posted October 28, 2017 Share Posted October 28, 2017 Just assembled new mini pro out of box. Will not power on. Battery charger showing green. What am I doing wrong Quote Link to comment Share on other sites More sharing options...
Keith Posted October 28, 2017 Share Posted October 28, 2017 @Sckid, welcome to the forum. Please ensure you post in the correct place. I have moved your post to the correct Mini pro section. you might also want to read the posts in this section, the discussion immediately below this topic for example is discussing problems with Mini Pro’s being dead on arrival. Quote Link to comment Share on other sites More sharing options...
Rocky Romero Posted October 29, 2017 Share Posted October 29, 2017 6 hours ago, Sckid said: Just assembled new mini pro out of box. Will not power on. Battery charger showing green. What am I doing wrong Post pics or videos to assist. ➰ Quote Link to comment Share on other sites More sharing options...
Vik's Posted November 1, 2017 Share Posted November 1, 2017 (edited) On 28.10.2017 at 8:47 PM, Sckid said: Just assembled new mini pro out of box. Will not power on. Battery charger showing green. What am I doing wrong I remember there were some Ninebot S2/A1 that had the same problem. Something to do with the battery going into hibernate when not being used for long time (like warehouse storage), - probably to prolong the shelf life. Since the tek/bms in the S2 and Mini Pro are similar, it could be the effect you see on your unit? Edit. Found it: Edited November 1, 2017 by Vik's Quote Link to comment Share on other sites More sharing options...
Vik's Posted November 1, 2017 Share Posted November 1, 2017 Hmm.... Reading this topic right now: Seems like quite a few DOA MiniPro's being sent to the customers... Quote Link to comment Share on other sites More sharing options...
Ozpeter Posted November 4, 2017 Share Posted November 4, 2017 From the latest Amazon review - "The first one I got did not work. Would not turn on or accept a charge. I returned it and got another one that also did not work in the same manner. When I got the second one, instead of returning it I called segway tech support and they got back to me very fast. The service was great! Turns out that when you leave your segway sitting in a warehouse for months on end the battery will slowly discharge. If the battery discharges to low, then the segway will go into a battery saver mode to preserve the life of the battery. If a lithium ion battery goes entirely dead, it's finished, cannot be recharged at all. The segway prevents this from happening. The solution to fix a dead on arrival segway is to do the following: 1) call tech support and notify them, to preserve your warrrenty. 2) get an Allen wrench set and remove the battery from the segway. 3) charge the battery while it is separated from the segway for 4 hours. 4) re-install the battery It will now work perfectly!" Quote Link to comment Share on other sites More sharing options...
Gregg Posted November 23, 2017 Share Posted November 23, 2017 I'm having the same problem. I think I am going to return it. I called Segway, but I can only leave a message. I think I am going to return it and buy my son a 4-wheeler instead. Service is horrible Quote Link to comment Share on other sites More sharing options...
jojo33 Posted November 23, 2017 Share Posted November 23, 2017 2 hours ago, Gregg said: I'm having the same problem. I think I am going to return it. I called Segway, but I can only leave a message. I think I am going to return it and buy my son a 4-wheeler instead. Service is horrible Try hard reset with this method Quote Link to comment Share on other sites More sharing options...
Ozpeter Posted November 28, 2017 Share Posted November 28, 2017 I see there are quite a few more complaints about dead mini pro batteries on Amazon. I'm surprised Segway / Ninebot are letting this happen. Quote Link to comment Share on other sites More sharing options...
Bruce spector Posted May 21, 2020 Share Posted May 21, 2020 We are having the same problem worse taking the battery out and charging did not work service dept never returns our calls this is awful very sorry I bought this Quote Link to comment Share on other sites More sharing options...
Roma Posted June 4, 2020 Share Posted June 4, 2020 On 10/28/2017 at 7:47 PM, Sckid said: Just assembled new mini pro out of box. Will not power on. Battery charger showing green. What am I doing wrong Quote Link to comment Share on other sites More sharing options...
FreeRide Posted June 6, 2020 Share Posted June 6, 2020 Battery charger will also show green when there is no connection. You need to remove the battery and see what color the light on the bottom of the battery is. Quote Link to comment Share on other sites More sharing options...
Dallasking Posted August 24, 2020 Share Posted August 24, 2020 So what's the solution to this problem, am facing same issues. Quote Link to comment Share on other sites More sharing options...
Rocky Romero Posted August 25, 2020 Share Posted August 25, 2020 22 hours ago, Dallasking said: So what's the solution to this problem, am facing same issues. Isolate the problem. It helps to have other working MiniPros to use the parts to replace. Battery, charger, electronics could all be an issue. ➰ Quote Link to comment Share on other sites More sharing options...
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