Cerbera Posted October 9, 2023 Share Posted October 9, 2023 (edited) Something about my phone or the software on it changed the other day - could have been an OS update, or EUC World auto-updating itself, but I know whenever it has done it because the 'welcome on board' message will suddenly change from British to American. So I put that back like I normally have to, and all else seemed fine... ...until I came to turn the wheel on. Now, whenever I do so I get 4 fast low beeps from the phone followed by the message 'Voltage too low', and then everything goes back to normal. There is nothing wrong with the Master's voltage, which starts after charge at 133.6 or similar, and shows that in the app from the second it is active. Fairly sure I don't have to worry about it, as I have done 2 big rides since it started with no other problems flagged. This message appears only once when I first power up either the wheel or EUC World (if the wheel is already on), and then not again for the entire duration of the ride. Anybody else getting that, or know why it might have suddenly started now ? Edited October 9, 2023 by Cerbera Quote Link to comment Share on other sites More sharing options...
RagingGrandpa Posted October 9, 2023 Share Posted October 9, 2023 In EUC World: Options... Support... Report Issue. Copy the text of your post above into the issue report. It'll send your configuration information back to Seb for detailed inspection. 2 Quote Link to comment Share on other sites More sharing options...
Funky Posted October 9, 2023 Share Posted October 9, 2023 Or @Seba The big man himself. 1 Quote Link to comment Share on other sites More sharing options...
EUC Custom Power-Pads Posted October 10, 2023 Share Posted October 10, 2023 After I updated to App Version 2.34.0 I get the undervoltage alarm directly after the the app connects to my Master. It seems the voltage reading is little delayed after connecting and the App thinks there is no voltage and the alarm goes on. I deactivated the undervoltage alarm for that reason. 1 1 Quote Link to comment Share on other sites More sharing options...
Cerbera Posted October 10, 2023 Author Share Posted October 10, 2023 31 minutes ago, EUC Custom Power-Pads said: After I updated to App Version 2.34.0 I get the undervoltage alarm directly after the the app connects to my Master. It seems the voltage reading is little delayed after connecting and the App thinks there is no voltage and the alarm goes on. I deactivated the undervoltage alarm for that reason. Ah good, not just me then I thought disabling the undervoltage alarm would fix it, but wasn't sure it was a good idea to turn that off ! Quote Link to comment Share on other sites More sharing options...
Popular Post Seba Posted October 12, 2023 Popular Post Share Posted October 12, 2023 On 10/9/2023 at 8:38 PM, Cerbera said: This message appears only once when I first power up either the wheel or EUC World (if the wheel is already on), and then not again for the entire duration of the ride. On 10/10/2023 at 5:24 AM, EUC Custom Power-Pads said: It seems the voltage reading is little delayed after connecting and the App thinks there is no voltage and the alarm goes on. I think that @EUC Custom Power-Pads is right. Begode support was significantly modified in latest release, to accomodate many changes in the Begode data transmission protocol introduced by recent firmware updates. Because updating wheel state requires several data frames to be received, some of the values are updated earlier and other are updated with slight delay. It's possible that for a very brief moment of time after the wheel is connected, app reads zero voltage and trigger alarm. Just after data frame containing battery voltage is received, alarm goes off. This should be easy to resolve, so please expect an update in next few days 4 2 Quote Link to comment Share on other sites More sharing options...
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