psEUCdonym Posted August 26, 2022 Share Posted August 26, 2022 I don't know If I doing wrong but tours sometimes are recorded/uploaded and sometimes not, I am Premium user, so, is not that. Is there any setting that limit or restrict uploading to the web page? Quote Link to comment Share on other sites More sharing options...
Funky Posted August 26, 2022 Share Posted August 26, 2022 (edited) I also have been having problems. Last 3 times it didn't record my ride. I have recorded many tours before. As i like to check what speed, safety margin, etc.. I ride at. I normally do this> I connect bluetooth, GPS, EucWorld to wheel. I start tour. (Phone doesn't go to sleep mode, while EucWorld is open.) At the end of ride, before i turn off the wheel i end my tour and then switch on wi-fi. And put my phone on my desk. (EUCWorld still running and all..) After 5-6hrs i try to check my tour online = nothing... I even reinstalled the EucWorld from scratch, still nothing. How long does it take to upload the tour anyways? Also at start it didn't record my tour as phone went into sleep mode. As soon as screen turned black the GPS stop tracking and whole thing on map went "highwire". Straight lines on map, etc.. Workaround i found was - checking the option to leave phone awake while EucWorld if open - fixed that for me. But now tours aren't uploading, i don't know why.. Edited August 26, 2022 by Funky Quote Link to comment Share on other sites More sharing options...
Tawpie Posted August 26, 2022 Share Posted August 26, 2022 1 hour ago, Funky said: How long does it take to upload the tour anyways? mine upload in minutes... perhaps there's an issue on the backend? Make sure that if you're not using cellular, to turn wifi only on. Maybe even if you are using cellular, reception might not be good enough in the house? I don't know! Quote Link to comment Share on other sites More sharing options...
psEUCdonym Posted August 26, 2022 Author Share Posted August 26, 2022 I have tried all the available possible settings, including wifi on/off, and keeping phone awake, but not solved; it has been passed several days, sometimes the tours are uploaded and sometimes not. Quote Link to comment Share on other sites More sharing options...
Seba Posted September 1, 2022 Share Posted September 1, 2022 On 8/26/2022 at 7:11 PM, Mauricio said: I have tried all the available possible settings, including wifi on/off, and keeping phone awake, but not solved; it has been passed several days, sometimes the tours are uploaded and sometimes not. Have you reported this problem by sending issue report from the app? 1 Quote Link to comment Share on other sites More sharing options...
DjPanJan Posted September 1, 2022 Share Posted September 1, 2022 (edited) I have oposite findings tour is there but log is not on EUC world side under logs is nothing with date 29.8.22 (i want remake curent alarms on C38 MSH i ride this tour very hard but not log on site) In phone log exist 2022-08-29 190151.csv 5,3Mb. ( in/storage/emulated/0/Download/eucworld) Maybe my phone problem because i have 2 EUCworld folder one is on root phone(logs and SOUNDS) and second is in/storage/emulated/0/Download/eucworld and logs is here (actual) https://euc.world/tour/613201437030052 @Mauricio Anyway in my experience is very important Fix GPS satelite data before runing EUCWORLD simply say turn on gps status app catch location +-3m and after that start eucworld if i not do that manytimes TOUR is not created(only log) . I have premium : This is my 5 last logs on site EUC data 2022-08-28 124538.csv 456 KiB NABÍDKA EUC data 2022-08-28 124453.csv 8 KiB NABÍDKA EUC data 2022-08-27 182000.csv 2 MiB NABÍDKA EUC data 2022-08-27 160714.csv 3.2 MiB NABÍDKA EUC data 2022-08-17 182640.csv 5.8 MiB . And this is my last 5 TOURS on web: 4,35 km v Příbor 31. srpen 2022 15:26 CEST ∙ 8 km/hPRŮMĚRNÁ ∙ 20 km/hMAX. King Song KS-16X ∙ 4,35 km ∙ 34 mins NABÍDKA 3,11 km od Skotnice do Příbor 30. srpen 2022 17:33 CEST ∙ 6 km/hPRŮMĚRNÁ ∙ 19 km/hMAX. King Song KS-16X ∙ 3,11 km ∙ 29 mins NABÍDKA 2,95 km v Příbor 30. srpen 2022 16:00 CEST ∙ 10 km/hPRŮMĚRNÁ ∙ 24 km/hMAX. King Song KS-16X ∙ 2,95 km ∙ 19 mins NABÍDKA 23,4 km v Příbor 29. srpen 2022 19:01 CEST ∙ 15 km/hPRŮMĚRNÁ ∙ 37 km/hMAX. Begode Msuper Pro C38 ∙ 23,4 km ∙ 1 hr 31 mins NABÍDKA 2,93 km v Příbor 28. srpen 2022 12:45 CEST ∙ 6 km/hPRŮMĚRNÁ ∙ 19 km/hMAX. King Song KS-16X ∙ 2,93 km ∙ 28 mins Galaxy S20 FE (last android version and security patch) Edited September 1, 2022 by DjPanJan Quote Link to comment Share on other sites More sharing options...
psEUCdonym Posted September 1, 2022 Author Share Posted September 1, 2022 3 hours ago, Seba said: Have you reported this problem by sending issue report from the app? No, I have not, but I will right now. Thanks Quote Link to comment Share on other sites More sharing options...
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