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EUC World It does not give me the information of the ninebot z6


dtwenty

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On 9/4/2021 at 3:41 AM, dtwenty said:

Hi. I have a Ninebot Z6 that when i connect it to EUC World it does not give me any information about the wheel. I would like to know if it has happened to someone else or how to solve it. Thanks

Seems the app thinks it got a connection as the screenshot shows "conectado"?

So location service is enabled for the app?! ( Needed for ble connection)

You tried to disconnect and connect again? So you see if the app finds your ninebot?

Older android versions afair do not really work anymore with euc world.

Some phone brands could have/make problems...

You have an actual app version?

What is shown on the second screen (swipe to the left)?

The original ninebot app connects and shows valid values?

Wheellog connects and shows valid values?

Or you could use the app and choose "report issue" to directly send a detailef report to @Seba (automatisch with the most important system nformation) so he could tell you the reason of your problem and/or a solution.

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On 9/6/2021 at 2:04 PM, Chriull said:

Seems the app thinks it got a connection as the screenshot shows "conectado"?

So location service is enabled for the app?! ( Needed for ble connection)

You tried to disconnect and connect again? So you see if the app finds your ninebot?

Older android versions afair do not really work anymore with euc world.

Some phone brands could have/make problems...

You have an actual app version?

What is shown on the second screen (swipe to the left)?

The original ninebot app connects and shows valid values?

Wheellog connects and shows valid values?

Or you could use the app and choose "report issue" to directly send a detailef report to @Seba (automatisch with the most important system nformation) so he could tell you the reason of your problem and/or a solution.

- Location service its enabled for the app.

- I try disconnect and connect again and euc world find the  ninebot as well.

- I got Samsung Galaxy s21 ultra with android 11.

- The app is upgraded.

- The second screen shows me the application in a floating window.

- Original ninebot app and wheellog shows me valid values. 

I use wheellog and everything its work perfectly but wheellog isnt working with my Galaxy watch 3 ( i believe because tizen its to high (5.5) for the last app upgrade on tizen (1.1)). previously I used euc world with an inmotion v8f and everything works perfectly included the galaxy watch 3.

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On 9/4/2021 at 3:41 AM, dtwenty said:

Hi. I have a Ninebot Z6 that when i connect it to EUC World it does not give me any information about the wheel. I would like to know if it has happened to someone else or how to solve it. Thanks

Thank you for reporting an issue. It will be solved in next EUC World update that should be released next week.

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