Jdestef Posted November 24, 2015 Author Share Posted November 24, 2015 2 hours ago, Bordello said: Ninebot in germany is taking care of my issue. I will send them my device for repairing. But atm it is unsettled who will pay for the transport - at least it weights 14,2 KG and has is worth over 1000 €, i think transport with insurance is over 100€ in in and for germany. The story continues Best regards In the states, they provide "shipping labels" which is just like a pre-paid shipping form that I take to a FedEx office which covers the cost of shipping. I would certainly expect them to pay for shipping. Link to comment Share on other sites More sharing options...
One Posted November 24, 2015 Share Posted November 24, 2015 1 hour ago, Jdestef said: In the states, they provide "shipping labels" which is just like a pre-paid shipping form that I take to a FedEx office which covers the cost of shipping. I would certainly expect them to pay for shipping. Where did you buy? It's not as expensive as you think: 14,99 € at the postoffice + 3,50 € for an ensureance for 2.500 €. See: https://www.dhl.de/de/paket/preise/preise-national.html Link to comment Share on other sites More sharing options...
Jdestef Posted November 24, 2015 Author Share Posted November 24, 2015 51 minutes ago, One said: Where did you buy? It's not as expensive as you think: 14,99 € at the postoffice + 3,50 € for an ensureance for 2.500 €. See: https://www.dhl.de/de/paket/preise/preise-national.html I bought from china on amazon, but I've been dealing with ninebot US in new jersey. I'm in Boston. Regarding my 1.2.9 dead ninebot: Ninebot US is going to send me a new mobo once they "get some in stock". Link to comment Share on other sites More sharing options...
FORWARD california Posted November 24, 2015 Share Posted November 24, 2015 Hi Jdestef, Im very sorry to hear that about your Bot. We are located in California. Please let us know if we can help. 1-844-NINEBOT. Link to comment Share on other sites More sharing options...
Bordello Posted November 26, 2015 Share Posted November 26, 2015 On Dienstag, 24. November 2015, Jdestef said: In the states, they provide "shipping labels" which is just like a pre-paid shipping form that I take to a FedEx office which covers the cost of shipping. I would certainly expect them to pay for shipping. Thats the way I expect too Update: They will pay for the trasnport/shipping and they also make the "registration" at DPD (something like DHL) for me. Link to comment Share on other sites More sharing options...
Thumper0511 Posted December 7, 2015 Share Posted December 7, 2015 On 11/24/2015, 8:19:20, One said: Where did you buy? It's not as expensive as you think: 14,99 € at the postoffice + 3,50 € for an ensureance for 2.500 €. See: https://www.dhl.de/de/paket/preise/preise-national.html for UK - Parcel Monkey are very good - it's a comparison service but comes back with good value prices from various couriers Link to comment Share on other sites More sharing options...
Flavour Posted December 8, 2015 Share Posted December 8, 2015 How did you even get 1.2.6 and now 1.2.9? I check my app every day and all the time it skips the buggy software. I never got a notice about 1.2.6 or 1.2.9 being available, only got 1.2.7 (which is my current software and everything works well) and now it asks me if I want to upgrade to 1.3, so I never had a chance to test 1.2.9 :-) Is it worth to install v 1.3? Riding on 1.2.7 is the best experience I've ever had on my Ninebot One, no bugs, no problems, what else could they fix or improve? I think I will keep 1.2.7 for now. Link to comment Share on other sites More sharing options...
DangerousDick Posted December 10, 2015 Share Posted December 10, 2015 The update appears, a few unlucky soul's download it, it breaks, reports get back to the company and the next thing you know it's no longer available - very easy to miss (not easy enough in my case!) and only catch the updated update 1.3 All reports I've seen say that 1.3 is fine - knowing that now, a couple of weeks later, is great. I'll certainly be letting others do all the testing from now on Link to comment Share on other sites More sharing options...
tommyc Posted December 13, 2015 Share Posted December 13, 2015 Got my e+ delivered 2 days ago. Came with 1.2.9 firmware. Upgraded 1.3.0 right away, everything seems fine so far. Link to comment Share on other sites More sharing options...
DangerousDick Posted December 18, 2015 Share Posted December 18, 2015 Woohoo - just had my NB E+ returned to me from being repaired at SpeedyFeet Been a good while now, I'll have to learn how to ride it again? Can't wait to get out and about and as an added bonus the sun is shining up here in the North West so no excuses. Have to get some work done between enjoying myself, but I'm sure it can wait. Firmware on the board is showing 1.3.0 and a new serial number on the app but I'm up and running so it's all good. Link to comment Share on other sites More sharing options...
Thumper0511 Posted December 18, 2015 Share Posted December 18, 2015 15 minutes ago, DangerousDick said: Woohoo - just had my NB E+ returned to me from being repaired at SpeedyFeet Been a good while now, I'll have to learn how to ride it again? Can't wait to get out and about and as an added bonus the sun is shining up here in the North West so no excuses. Have to get some work done between enjoying myself, but I'm sure it can wait. Firmware on the board is showing 1.3.0 and a new serial number on the app but I'm up and running so it's all good. Great to hear you're back up and running ? Top marks to Speedyfeet as usual. They always seem to come through for me without fail. Nice to know that if you buy from them they've got your back (which has been my experience too) although I managed to avoid the dreaded 1.2.9 brick your own NB1 update! Link to comment Share on other sites More sharing options...
DangerousDick Posted December 18, 2015 Share Posted December 18, 2015 Interestingly, yesterday afternoon I also had a delivery from DHL - a new board direct from China which was dispatched to me on Sunday. What to do - I suppose I just keep the 'spare' just in case it all happens again? With no replies from Ninebot I just thought they were ignoring me and went back to Ian instead. The timing meant that after mine was fixed a replacement board came to the door. Haven't looked at the 'fitted' board yet, but the one China sent me is a Rev1.3.1 board (green) whatever that means Link to comment Share on other sites More sharing options...
Thumper0511 Posted December 18, 2015 Share Posted December 18, 2015 Hey - do you think that these boards need to be resprayed at some point to keep them waterproof. Mine get quite mucky and gritty and although it can be cleaned a bit with compressed air (carefully) wondered if a clean with a paint brush might be a good idea. Problem is as soon as you start down that route you may be removing the silicone water proof layer .... thoughts? Link to comment Share on other sites More sharing options...
DangerousDick Posted December 18, 2015 Share Posted December 18, 2015 Wouldn't have though compressed air should take any of the protective silicone off - brushing with a paint brush might. Will have to take the covers off after a few miles and see what state it's in? Link to comment Share on other sites More sharing options...
Cranium Posted December 18, 2015 Share Posted December 18, 2015 One thing I noticed on my versiion 1.3.1 board was that waterproofing was sprayed on rather than having the appearance of being dipped like my version 1.3 board. Also the 6 MOSFETs on the underside were not really coated with the waterproofing which would make sense if it is sprayed afterwards. I'm not too concerned about it since my Ninebots should never become submerged though. I'm going to be replacing the MOSFETs on my bad board and purchased Ducky Electro Seal to re-coat the circuit board. http://www.amazon.com/gp/product/B001BW68ES?psc=1&redirect=true&ref_=oh_aui_detailpage_o00_s00 Link to comment Share on other sites More sharing options...
Thumper0511 Posted December 18, 2015 Share Posted December 18, 2015 14 minutes ago, Cranium said: One thing I noticed on my versiion 1.3.1 board was that waterproofing was sprayed on rather than having the appearance of being dipped like my version 1.3 board. Also the 6 MOSFETs on the underside were not really coated with the waterproofing which would make sense if it is sprayed afterwards. I'm not too concerned about it since my Ninebots should never become submerged though. I'm going to be replacing the MOSFETs on my bad board and purchased Ducky Electro Seal to re-coat the circuit board. http://www.amazon.com/gp/product/B001BW68ES?psc=1&redirect=true&ref_=oh_aui_detailpage_o00_s00 Thanks Cranium - do you know, when you spray the board, whether you can just spray everything front back , top bottom etc or is there an area this should not be sprayed. My assumption is that, based on the purpose of spraying it, you can just coat everything.... wow....Duck Electric seal costs £45.00 ($67.02) in UK on Amazon for same can!! - think I may look for a substitute.... Link to comment Share on other sites More sharing options...
Cranium Posted December 18, 2015 Share Posted December 18, 2015 You can spray everything....but don't coat the heatsinks as this would create a little bit of a thermal barrier for heat dissipation. A little spray on them is fine where the MOSFETs attach. Ducky Seal is expensive there! You can try to look at: 3M ELECTRICAL SEALANT http://www.pacergroup.net/ItemForm.aspx?Item=E1601CLR There are others out there too. But in general they do cost a bit. Link to comment Share on other sites More sharing options...
esaj Posted May 27, 2016 Share Posted May 27, 2016 Probably the 1.2.9 bots aren't anymore in circulation, and the firmware hasn't been available in ages, so unpinning this one. Link to comment Share on other sites More sharing options...
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