S22 Error Codes for Display and BMS

[5Cauac]

While searching for a list of display icons and what they mean, I came across this list of error codes from EUCO
and thought I'd share it here for quick reference. 

King Song Error Codes

 

KingSong EUCs Error Code
Error Code	Description
*Note KS-S22 displays only last 2 digits of error code
2235	Sensor data is reversed, or line fault, this sensor has now been turned off.
2236	Sensor B is not connected or the sensor is damaged, the sensor has been closed for use.
2237	Sensor data A is reversed, this sensor is closed.
2238	Sensor A is not connected or the sensor is damaged, the sensor has been closed for use.
2239	The voltage is too high, please do not ride downhill for an extended time.
2240	The voltage is too high, please remove the charger.
2241	Low battery, please charge.
2242	Gyroscope error, please contact your seller and replacement motherboard.
2243	The output current of the main board has exceeded. Please check if the motor is damaged or if the phase line is shorted.
2244	Please check if the motor hall line connection and is functioning normally.
2245	No serial number or serial number error
2246	The motor temperature is too high, please stop and ride after the it has cooled down.
2247	The motherboard temperature is too high, please stop and ride after the it has cooled down.
2248	The output current is at max, please ride with caution.
202	Over Current or locked rotor.
203	The motor is blocked, please check whether the motor is rotating smoothly or remove obstacles before riding.
205	Drive Cruit is not functioning correctly, please restart or replace drive circuit.
206	The motherboard output wire has short circuited, please check whether the battery output wire has short circuited or whether the motherboard MOS is damaged.
207	Gyroscope failure, please replace motherboard.
217	Motor Hall sensor error, please check the hall ensor and repair accordingly.
221	Motor is experiencing high temperature, please allow Motor to cool down before riding again.
222	MOS is experiencing high temperature, please allow MOS to cool down before riding again.
228	Serial Number Error.
218	Overpower, please avoid over-accelerating or climbing steep hills.
219	Device is outputting at max.
220	Motherboard output over votlage, or motor is blocked. Please ride with caution.
223	Charging is over voltage or over current.
229	Low voltage, please charge your device!
231	Overvoltage, please beware of your safety and avoid riding downhill.
232	Lift switch is out of order, please release the handlebar or check whether the lift switch sensor has experienced a short circuit.
230	Reserve power is missing, please replace motherboard.
1208	mttool,vol err
1209	mttool,over time
1210	mttool,block err
1211	mttool,speed err
208	the coef of batvol have no just
227	BMS get no data
226	BMS Warnning
105	be voltage detect need calibration
224	The battery reaches the preset charging value

 

BMS Error Code
Error Code	Description
5001	Hardware short-circuit and software short-circuit protection instructions and solutions: battery protection circuit short-circuit protection, please stop using the machine immediately, check where there is a short-circuit problem, unplug the charger, stop riding, stand or turn off for 1 minute, etc. After checking, if it can't Back to normal, need to be repaired.
5002	Over-charging protection instructions and solutions: If the charging current of the battery exceeds (reference value: 7A), please stop charging immediately, unplug the charger, wait for about 1 minute, and the machine will automatically release the protection.
5003	Over-discharge protection instructions and solutions: If the battery discharge current exceeds (reference value: 40A), please stop the machine immediately, or you can also plug in the charger to charge, wait for about 10S, and the machine will automatically release the protection.
5004	Single-cell overvoltage protection description and treatment plan: If the voltage of the single-cell battery exceeds (reference value: 4.25V), please stop charging immediately, remove the charger for 10S, or run the machine, and wait for the voltage to drop below (4.15V), then The machine will automatically release the protection.
5005	Total voltage over-discharge protection description and treatment plan: If the total battery voltage is lower than (reference value: 72.0V), please stop using the machine immediately, and charge the machine in time. When the total voltage is higher than the recovery voltage (90V), the machine will automatically release Protect.
5006	Ambient low temperature, high ambient temperature Protection instructions and treatment plan: battery temperature The ambient temperature (reference value: -30℃~70℃) has seriously exceeded the battery protection limit. Please immediately improve the ambient temperature where the battery is located.
5007	High temperature discharge protection instructions and treatment plan: When the battery temperature is higher than (reference value: 60°C) during discharge, please stop using the machine immediately. When the temperature is lower than 50°C, the machine will automatically release the protection.
5008	High temperature charging protection instructions and solutions: If the charging temperature of the battery exceeds (reference value: 45°C), please stop charging immediately. When the temperature is lower than 40°C, the machine will automatically release the protection.
5009	MOSFET high temperature Protection instructions and treatment plan: The charging or discharging circuit temperature (reference value: 95℃) is seriously higher than the battery protection limit, please stop charging or stop using the machine immediately and wait for recovery.
5024	Total voltage and overvoltage protection instructions and solutions: when charging, the total voltage is higher than (reference value: 126.5V), please stop charging immediately, remove the charger for 10S, or run the machine, wait for the voltage to drop below (124.5V) , the machine will automatically release the protection.
5025	Single-cell over-discharge protection instructions and solutions: If the voltage of the single-cell battery is lower than (reference value: 2.50V), charge the machine in time. When the minimum single-cell voltage is higher than the recovery voltage (3V), the machine will automatically release the protection.
5027	Discharge low temperature protection instructions and treatment plan: When the battery temperature is lower than (reference value: -20℃) during discharge, please stop using the machine immediately and improve the ambient temperature where the battery is located. When the temperature is higher than -10℃, the machine will automatically release the protection .
5028	Low charging temperature Protection instructions and treatment plan: If the charging temperature of the battery is lower than (reference value: -5℃), please stop charging and improve the ambient temperature where the battery is located. When the temperature is higher than 0℃, the machine will automatically release the protection.
5010	Sampling failure, cell failure Fault description and solution: There is a failure in the protection board circuit, please stop using the machine immediately, check and repair it.
5011	NTC fault Fault description and solution: The temperature sensor is faulty. If it cannot be recovered, it needs to be repaired.
5012	Charging MOS fault Fault description and solution: If the charging circuit of the protection board is faulty, please stop using the machine and check and repair. The method of automatic recovery of charging MOS fault: plug in the charger, after 2~5 seconds, under normal circumstances, the fault will be automatically eliminated.
5033	Working power failure Fault description and solution: If the working power supply of the protection board is faulty, please stop using the machine immediately and check and repair it.
5013	Total voltage and low voltage alarm description and processing plan: the total voltage (reference value: 90.0V~126.2V) is low (less than 90V), please charge it in time, and when the single voltage is higher than 3V and the total voltage is higher than 90V, the alarm will be displayed. automatically eliminated.
5014	Total voltage and overvoltage alarm description and solution: the total voltage (reference value: 90.0V~126.2V) is too high (greater than 126.2V), please stop charging in time, and use it normally. After the total voltage is lower than 126.2V, the alarm will be issued will be automatically removed.
5034	MOS high temperature Alarm description and solution: Please confirm whether the MOS temperature is higher than (reference value: 90°C) in time. First, stop the machine from working, stop charging, and wait for a period of time. When the MOS temperature is lower than 90°C, the alarm will be automatically cleared.
5035	Ambient low temperature and high ambient temperature Alarm description and solution: The ambient temperature of the battery (reference value: -20°C~65°C) exceeds the limit, please confirm the ambient temperature of the machine in time, and select the charging at the appropriate temperature or riding environment.
5036	Discharge low temperature, discharge high temperature Alarm description and solution: The battery temperature (reference value: -10℃~57℃) exceeds the limit, please stop using the machine in time, or reduce the power consumption of the machine.
5037	Charging low temperature, charging high temperature Alarm description and solution: The battery temperature (reference value: 3℃~45℃) exceeds the limit, please stop charging in time, or check whether the charging current (reference value: 8A) is too large.
5038	Discharge overcurrent Alarm description and solution: Please confirm in time that the discharge current of the left and right batteries exceeds -35A (the negative sign indicates discharge). As long as the current is less than 35A, the alarm can be automatically eliminated.
5039	Charging overcurrent alarm description and solution: Please confirm whether the charging current (reference value: 6A) is too large (greater than 6A) in time, as long as the charging current is less than 6A, or stop charging, the alarm can be automatically eliminated.
5015	Cell low voltage Alarm description and solution: The single battery voltage (reference value: 3.000V~4.22V) is low (less than 3V), please charge it in time, wait until the single cell voltage is higher than 3V and the total voltage is higher than 90V , the alarm will be automatically cleared.
5016	Low battery alarm Alarm description and solution: The battery is low (reference value: 10%), please charge it in time, and the alarm will be automatically cleared when the battery power is higher than 10%.
5017	Cell high voltage Alarm description and solution: The single battery voltage (reference value: 3.000V~4.22V) is too high (greater than 4.22V), please stop charging in time, and use it normally, and wait until the single battery voltage is lower than 4.22V , the alarm will be automatically cleared.
5018	Discharge high temperature Alarm description and solution: When the battery temperature exceeds 90°C when riding or the motor is running, please stop riding or stop using the machine in time. When the temperature is lower than 90°C, the alarm will be automatically cleared.
5019	Charging high temperature Alarm description and solution: When the battery temperature exceeds 40℃ during charging, please stop charging in time, or strengthen the heat dissipation of the machine. When the temperature is lower than 40℃, the alarm will be automatically cleared.

Last updated on January 30, 2023

[Beenjammin]

I can’t make sense of these error codes. 
 

Any idea what they are?

Error codes on startup

[chanman]

1 hour ago, Beenjammin said:

Any idea what they are

Looks like you have 2,3, and 20, all which have to do with motor being blocked. If you can spin the wheel by hand when it's off then it could be the hall sensors or maybe the phase wires connection to the motor not being correct. Have you disconnected and reconnected the motor previously?

[Beenjammin]

Oh u think it’s the phase wires? I’m going to check them out 

1 hour ago, chanman said:

If you can spin the wheel by hand

I can spin it by hand 

[5Cauac]

7 minutes ago, Beenjammin said:

Oh u think it’s the phase wires? I’m going to check them out 

They should be color coded. Board is labeled B, G, and Y I believe.

[Beenjammin]

It was the phase wires 👌👌👌

thanks for the input. Now to order a new inner tube to replace the one that got screwed up during the motor swap 

🤦‍♂️🤦‍♂️😵‍💫🥴🥴

[WillyWeirdo]

What would error code "205" mean for my Kingsong S22? not sure what would need to be replaced. keeps giving me tilt back when I ride due to this error, even on lower battery percentages 

[Chriull]

48 minutes ago, WillyWeirdo said:

What would error code "205" mean for my Kingsong S22? not sure what would need to be replaced. keeps giving me tilt back when I ride due to this error, even on lower battery percentages 

There is a list of the codes in 

 

PS: Google search is very helpfull with a search term like 

site:forum.electricunicycle.org s22 error code

 

[WillyWeirdo]

I saw that and searched through google, but all I found was this and I do not know what a "Drive Circuit" is. 

205	Drive Cruit is not functioning correctly, please restart or replace drive circuit.

[Chriull]

59 minutes ago, WillyWeirdo said:

I saw that and searched through google, but all I found was this and I do not know what a "Drive Circuit" is. 

205	Drive Cruit is not functioning correctly, please restart or replace drive circuit.

Ups - i'm very sorry. Did not get that i found exactly this topic ...

Drive circuit could be the mosfets+driver?

[meepmeepmayer]

I assume "drive circuit" is a bad translation of "control board" e.g. you would need a new board.

The S22 isn't that old. Do you have some warranty on it? People shouldn't be left alone with problems like this with a brand new model!

[anutheroneup]

can someone explain this Battery Warning 5016 that I get every time my S22 gets close to 30% battery remaining?  The error popup message says the battery is low and at 10%, but the main screen shows that there is 33% battery left.. which is it?  Does everyone else get this error message at 30% also?

[Chriull]

16 hours ago, anutheroneup said:

but the main screen shows that there is 33% battery left.. which

That's the averaged voltage of both batteries. What voltage tells the detailed page for each battery on it's own? Which single cell voltages?

[anutheroneup]

On 5/28/2023 at 4:40 AM, Chriull said:

That's the averaged voltage of both batteries. What voltage tells the detailed page for each battery on it's own? Which single cell voltages?

Here are screenshots from today that show all my stats when I get the error 5016.  The battery was at 35% on the main screen (but the error message says the battery is 10% or less on the right side).  The single cell voltage on battery I and II were at 3.5 or above and look pretty even/balanced.  Maybe someone who understands this better can explain to me because I get freaked out and want to stop riding when I get a 'low battery' warning error like this, but 35% battery seems like plenty to keep riding.  Is the error 5016 I get just a normal alert that everyone gets and nothing to worry about?   If not, what is the normal alert on the S22 for low battery?

[Chriull]

20 hours ago, anutheroneup said:

Here are screenshots from today that show all my stats when I get the error 5016.

They seem ok. Did you contact your reseller - do you still have warranty?

Could be some bad contact, bms, etc failure? Not easily solveable without thourough testing/analysis?

[anutheroneup]

On 5/30/2023 at 7:01 AM, Chriull said:

Did you contact your reseller

Update on error 5016 - I reached out to Kingsong and got no response.  So I reached out to my seller eWheels and Jason recommended I get the SoftTuner app and try the v2.20 BMS update.  I was on BMS version 2.19 when getting the error and then updated my BMS to 2.20 which worked well and I no longer get the error 5016.  I did not do the vehicle firmware update, so that is still on 2.27 for me (not the 2.29 vehicle firmware available on SoftTuner).  I did see one other person on Facebook mention the same error 5016 that I was getting but it doesn’t seem to be that common from what I can tell, so not sure why I was getting that.   Now my S22 is doing what I assume is the normal low battery warning and it started beeping at me when it reached 12% with a flashing empty battery icon on the S22 screen (I hadn’t taken it that low before).  It may be coincidental, but my S22 feels quicker and smoother and I’ve been reaching slightly higher top speed too - what I would describe as more ‘zippy’.  Now I’m almost afraid to do any more future updates since I like how it is riding 😆   Disclaimer - I've read that most people should not use SoftTuner unless it is recommended by their seller or if you are sure you know what you're doing, so I am just sharing my experience and not giving advice.