RooMiniPro

Did Segway force out a secret update to mislead us?

15 posts in this topic

Posted (edited)

You know this whole battery range drama where we all know that a 63v charger gives more range but Segway deny it and say an update's coming to 'fix' it?

I just charged my MiniPro with 63v and got an extra 5km displayed in the app as expected. But here's the shocker: it no longer displays the battery capacity in the app and there's no way to check how fully charged the battery is. I did not update my app or my firmware.  Yet, this feature has disappeared!

Can you guys check yours? It used to say the battery is 5700mah and the fully charged level is 4800mah.  Now this info is missing on mine.

Edited by RooMiniPro
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Seems normal on mine. Think it's from that mobile charger? 

IMG_1889.PNG

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Posted (edited)

I see no change.

On my iOS App, I still have the four lines of battery specific information following "Power", the last one being "Total Capacity".

MiniPro-App_Battery-Information.png

Edited by FreeRide
Add Image.
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@kasenutty When you fully charge with your 63v charger do you still see the capacity?

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Posted (edited)

Here's mine

 

IMG_7496.PNG

 

IMG_7497.PNG

Edited by RooMiniPro
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Do you need to reduce the size of your display or something?  you should have Production Date, Battery Serial No., Total Capacity.  I can't see them removing that information.  It's like you have a generic battery or something, not communicating the data.

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I've read somewhere about messing with the batteries and having that info disappear also, I know this has happened to someone else before. I think from a charger. Something with an aftermarket charger, or DIY charger, the info disappeared. I was prepared for that when I tried more4charger, but it didn't happen. 

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Posted (edited)

I wonder if their fix in the firmware they were talking about, removed that data if the battery is above a certain voltage now, since they know some people have after market chargers.  Very Strange.

Edited by FreeRide
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I am up to date with app and firmware. 

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5 minutes ago, kasenutty said:

I am up to date with app and firmware. 

But your screen shot is not showing all the data Battery Temperature, Production Date, Battery Serial No., Total Capacity, or did you just cut that off or maybe the image is not displaying fully on my computer?

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I cropped my serial out! Lol!

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3 hours ago, FreeRide said:

Do you need to reduce the size of your display or something?  you should have Production Date, Battery Serial No., Total Capacity.  I can't see them removing that information.  It's like you have a generic battery or something, not communicating the data.

No, I just cropped out the bottom part showing the serial number for security reasons.  The missing capacity readout should be near the top.

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I emailed Segway about it, but they seem to just ignore me now.  It's a pity they aren't honest about it.  On the bright side I have joined the 5700mah club like the other aftermarket charger users and I'm getting epic range from my MiniPro!  Adding in my little portable charger and I'm good for 45-50 km.

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FYI I'm using iOS App 3.7.1.  I did not update on May 11th to 3.8.2

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