derex Posted January 17, 2018 Share Posted January 17, 2018 Ninebot Mini Plus not powering on after second day of normal use from new. I had charged it full first day, used it for about 2 hours. On second day charged it again, used it for 30 minutes then i turned it off. And after half an hour when i wanted to turn it on it just doesn't work. Any idea how to fix it ? I live in UK and bought it from Gearbest . Took 2 months to arrive, don’t want to send it back because it will take very long time until arrives and long time until back 3-6 months. Can only ship by train to China as is forbidden to send by plane. Any clue on how to fix it ? Many thanks @jojo33 @Jojo33A Video uploaded Ninebot Mini Plus not powering on.mp4 Quote Link to comment Share on other sites More sharing options...
derex Posted January 17, 2018 Author Share Posted January 17, 2018 I had uploaded the video to youtube if you need it: Quote Link to comment Share on other sites More sharing options...
jojo33 Posted January 17, 2018 Share Posted January 17, 2018 (edited) Hello, @derex did you upgrade last new firmware totally, remote control firmware too? 1/ check if the steering bar connector is well connected (disconnect and reconnect it) 2/ check if with remote control turn on mini is not locked, 3/ try the hard reset method, take the MINI on your lap, do not touch the wheels, put it on long presses, try several times and several seconds 2s-10s 4/ Gearbest: you do not have to return the Mini in China, Gearbest has a center in Spain, once received they will refund you the transport costs and will replace you the Mini if you paid your mini with paypal, "activate one touch " pack return https://www.paypal.com/uk/webapps/mpp/home Edited January 17, 2018 by jojo33 1 Quote Link to comment Share on other sites More sharing options...
jojo33 Posted January 17, 2018 Share Posted January 17, 2018 (edited) @derex i dont saw this on your video, the few second red lighting when you disconnect Edited January 17, 2018 by jojo33 Quote Link to comment Share on other sites More sharing options...
jojo33 Posted January 18, 2018 Share Posted January 18, 2018 @derex any news? Quote Link to comment Share on other sites More sharing options...
derex Posted January 22, 2018 Author Share Posted January 22, 2018 I am still waiting for the Gearbest technical team to reply. They said they will check my video and check about any solutions and they will let me know. I will keep you updated. Thanks for asking 1 Quote Link to comment Share on other sites More sharing options...
jojo33 Posted January 23, 2018 Share Posted January 23, 2018 On 22/01/2018 at 10:53 AM, derex said: Thanks for asking it interests me for several reasons. We must find the solution, to help other users if they encounter this problem It is abnormal with a new product, it can not come from the battery, or charger, maybe the connection between the front and the battery, inside the fin...i would like to know whats happened with your plus Quote Link to comment Share on other sites More sharing options...
Wojciech Plocharski Posted January 24, 2018 Share Posted January 24, 2018 Im thinking about the power button. Some wire can be loose but till he get no answer there is big question mark. But why gearbest take so long with their response? Quote Link to comment Share on other sites More sharing options...
mathiegi Posted February 7, 2019 Share Posted February 7, 2019 my Ninebot mini plus also don't start anymore (just 34km drived), also charging does not work :-( Quote Link to comment Share on other sites More sharing options...
Gisleholgersen Posted May 1, 2021 Share Posted May 1, 2021 I have the same issue Quote Link to comment Share on other sites More sharing options...
Rambus Posted March 22, 2022 Share Posted March 22, 2022 Hi, did someone solve this problem? 1 Quote Link to comment Share on other sites More sharing options...
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