Eddie A. Steiner Posted July 8, 2019 Share Posted July 8, 2019 Guys, just received my new 16S and upon inspection found a bent rim (see pic). I purchased from an Ebay source who sold me the "demo model" for $1,000 US. He stated that the unit was "perfect" with only 5 miles on it. I contacted the seller immediately and got a call back to discuss the situation. I got the distinct impression the seller thought I'd damaged the rim and was trying to get another one. I assured him I was an honest buyer and wouldn't pull some crap like this. He told me he had ridden it before shipping and it rode fine. I told him that may be and the rim possibly did not effect the ride but I still could't accept it. He told me he would have to send me a NEW one to replace it as he had no other demo models. I feel bad for the seller but it is what it is. Since he is going to send me a NEW one I'm going to go ahead and eat the shipping cost which would actually be his concern, but like I said I feel bad. I thought I'd share this story with my fellow riders. Cheers. Eddie 1 2 Quote Link to comment Share on other sites More sharing options...
Rywokast Posted July 9, 2019 Share Posted July 9, 2019 ouch sorry to hear about that... theres no denying thats bent lol.. you sound like a good guy, you could have absolutely gotten ebay/paypal involved and really screwed this guy.. i guess its always a risk to buy from these sites that something like this could happen but most of the time, an honest mistake.. are you talking about a new motor, or a whole new wheel.. is a whole new wheel swallowing the shipping cost ouch Quote Link to comment Share on other sites More sharing options...
Meserias Posted July 9, 2019 Share Posted July 9, 2019 how hard to hit it to bent it like this... on the other side it's also bent ? Quote Link to comment Share on other sites More sharing options...
Eddie A. Steiner Posted July 9, 2019 Author Share Posted July 9, 2019 OK, so an update. I went ahead and shipped the bent unit back to him at my expense...$58.00. The seller contacted me and we talked, actually a great guy, he told me he had an KS 18L he would send me instead brand new if I wanted that wheel. Well, figuring that wheel costs about $1800 I said ok. He's shipping it out this morning after he checks it out totally he said. So, happy ending after all. I will be going from a NB1 at 12mph to a KS 18L going 30mph.........holy s#@&!!!!! 1 Quote Link to comment Share on other sites More sharing options...
Rywokast Posted July 9, 2019 Share Posted July 9, 2019 12 hours ago, Eddie A. Steiner said: OK, so an update. I went ahead and shipped the bent unit back to him at my expense...$58.00. The seller contacted me and we talked, actually a great guy, he told me he had an KS 18L he would send me instead brand new if I wanted that wheel. Well, figuring that wheel costs about $1800 I said ok. He's shipping it out this morning after he checks it out totally he said. So, happy ending after all. I will be going from a NB1 at 12mph to a KS 18L going 30mph.........holy s#@&!!!!! well see theres some karma for you sweet deal Quote Link to comment Share on other sites More sharing options...
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