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Posted

Hi @Seba,

 

I have been using EUC World for a long time now and a few months back, I noticed all my recorded videos do not have the gauge displayed on it. I used to use it to see what speed I was at when hitting certain jumps and to show my speeds.  I have not changed anything with my setup other than a new version of EUC World.

I am using a Samsung Galaxy S23 Ultra, and a Begode Master V3.   The video's still shows the wheel type in the lower left and EUC World in the upper Left but not the gauge. While looking at the live video, the gauge is displayed, it just doesn't' record it. The last time I had the gauge recorded on my EUC World video's was on September 30, 2023. The next ride was on October 8th and I had no gauge.

I have uninstalled and reinstalled EUC World  with no change.

image.thumb.png.7d24b1fb1588ad7b31a2949dcf8b29c6.png

image.thumb.png.72e0b17655df679693cb538d26c006c4.png

 

How can I get the App to start recording the gauge on my videos again? 

Thank you!

Posted
On 2/24/2024 at 1:36 PM, Magman116 said:

I have been using EUC World for a long time now and a few months back, I noticed all my recorded videos do not have the gauge displayed on it. I used to use it to see what speed I was at when hitting certain jumps and to show my speeds.  I have not changed anything with my setup other than a new version of EUC World.

I am using a Samsung Galaxy S23 Ultra, and a Begode Master V3.   The video's still shows the wheel type in the lower left and EUC World in the upper Left but not the gauge. While looking at the live video, the gauge is displayed, it just doesn't' record it. The last time I had the gauge recorded on my EUC World video's was on September 30, 2023. The next ride was on October 8th and I had no gauge.

Well, let's start with sending an issue report from the "Support" menu in the app. I will investigate this issue and try to find solution ASAP.

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  • 3 months later...
Posted
On 2/26/2024 at 11:00 AM, Seba said:

Well, let's start with sending an issue report from the "Support" menu in the app. I will investigate this issue and try to find solution ASAP.

I am writing to report the issue with the gauge/HUD display on recorded videos, which I have already submitted via the app's 'support' feature. However, I wanted to provide additional observations that might assist in diagnosing the problem.

  • The gauge/HUD does not appear on recorded videos when the video is captured in landscape mode.
  • Interestingly, the gauge/HUD does show up in the video when recorded in portrait mode.
  • Regardless of orientation, the gauge/HUD is visible while recording. However, upon reviewing the recorded video, the gauge/HUD is missing in landscape mode.

This issue has been occurring since February, and I can confirm it is still present in the latest version of the app.

Thank you for your attention to this matter. I look forward to your response and any potential fixes.

Since I got your attention, would it be possible to have an option to remove the watermark on top left on the record video?

Posted
On 6/22/2024 at 9:35 PM, syslol said:

This issue has been occurring since February, and I can confirm it is still present in the latest version of the app.

It seems that it's related to newest Samsung S phones. Fortunately, my wife owns Samsung S24 so I'll be able to test it and see if/why it happens. Personally I suspect that there's some kind of video clipping, but it may also be caused by some kind of Camera API incompatibility.

On 6/22/2024 at 9:35 PM, syslol said:

Since I got your attention, would it be possible to have an option to remove the watermark on top left on the record video?

Starting from the recent 2.46 version you can now also add videos created by builtin phone camera app. While it won't include gauge/speedometer, video made with builtin phone camera app is way better stabilized and may be visually enhanced. In the same way you can add photos that are created with builtin camera app or edited/enhanced with some external apps. There's an additional button on the "Tour" page in the app.

  • 11 months later...
Posted

Was the video recording or camera button removed from euc world? Using v2. 54 from the playstore and all I can see is the usual interface but no camera button anywhere

  • Like 2
Posted
27 minutes ago, origintech said:

Was the video recording or camera button removed from euc world? Using v2. 54 from the playstore and all I can see is the usual interface but no camera button anywhere

Screenshot please :)

Posted

Ok. I should have taken a screenshot but it did not occur to me. Today, I uninstalled it and then downloaded again from the playstore and followed the permission prompts and the camera button reappeared as I was hoping for. Perhaps last time the setup was incomplete. Anyway, no issue now

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