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Mten3 led strip and headlight no longer turning on


Soup

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Hi I'm a relatively new rider and only had this mten3 for a month. I've never crashed this mten3 and have only had minor drops from learning how to ride it in the beginning. Wondering if it could be the connectors on the board that could have gotten unplugged?

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I don’t have a Gotway with lights. Are the lights turned on in the app? I have a KingSong with lights. Half the lights on one side stopped working after 3 months. It was a bad connection on the LED strip. 

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Update: I took the wheel apart to take a look inside and everything looked normal and the connectors look as they would have out of the factory with all of them plugged in secured with the white goop. I guess I just got unlucky and it a connection just broke somewhere on the board/where I can't see.

 

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where the led strip plugs into board will be 3 pin connector - turnon lights in app then  from the board test with dmm for 5v coming from 2 end pins - if 5v then issue is with strip which u can fix ( replace, etc) . if no 5v at board then  not so ez fix...

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I had that exact same issue with MCM5 after water damage, with no 5V on USB Port as well.

That was the MB (the wheel was still fully functional, including BT), however the LED strip is not working since, with the new MB.
Posted here but no luck so far. I guess these LED strip are not bullet proof.

In your case, a defect on one of two might have burn the low voltage module.
Testing the headlight is easy (external 5V power supply, red +, black -)

Edited by Camenbert
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