My new V12 has worked flawlessly until today. I have ridden it each day for short rides. Tonight, as I was riding, the app could not find it. Bluetooth was working because it would play music from my iPhone. Once I got home blue tooth started working. I got a warning that my vehicle has limited functions and needs to be UPGRADED before it can be used normally. The wheel will not turn off, even if I hold the on off button for a long period of time. It will not balance, so I can't ride it either. I updated the firmware. What else can I do. Since the wheel will not shut off, I will put it outside for the night. The diagnosis shows that the mother board, motor, battery, and communications are good.
EDIT: After updating the firmware for the fifth time, the wheel is functioning again