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Ninebot mini pro, not going faster than 10kmph


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Hi all! New to this 


I have a ninebot mini pro which I got recently, I had a ninebot S previously but that’s no longer working. 
I had the swallowbot upgrade to speed it up but even before this my previous ninebot S did go quicker than 10kmph 


the new one seems to be stuck and does let me go any faster, I have completed the beginner tutorials and checked for updates but having no luck 

I got this 2nd hand but in pretty new condition, could this be the reason? (I have connected to the app and it says non-owner connection) 

Any help is greatly appreciated!!



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