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HiWheel Q3 charger


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I´ve bought a hoverboard HiWheel Q3 for my daughter and they send me the wrong charger.

The cable does not fit the hoverboard port for charging.

The charger they sent is attached to this post.

The manufactor information is:

Battery Voltage: 36V
Battery Capacity: 4400mAh

- Charging input voltage: AC 110 - 220V 50 / 60Hz
- Charging output voltage: 42V

Is it normal that battery is 36v and charger 42v?

Where can i get a safe charger or they are all the same?

Thank you.




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