Rasmus DC Posted January 14, 2022 Share Posted January 14, 2022 I just need to be sure.. Just Unpacked a brand new E8 for my sons birthday today, bike seemed in perfect condition, there is no "bumps" to the box, no damage. I assembled the bike (just the handlebars) and turned it on, and it just has this "sound" also when off and charging, now the manual says that with a "sound" i need to contact aftersales, i have done that, and they just want a local repair company to "look at it" but by their first answer they don´t really know what is normal, and know this company they do REALLY dodgy work, i know i will get "new" gear back that is molested. so the other solution is just to return it. (14 day free return policy) Or if this is just normal, keep it.. it could be normal, sounds more like a cheap chinese product, and had it been, i would just have accepted is as "just an annoyance". Video link added. a Icloud link so will run out. https://www.icloud.com/photos/#0c3IxF48b4fbZvlnJbyyRWV5g It was hard to record, but i is audible also standing far away from the E8. 1 Quote Link to comment Share on other sites More sharing options...
Rasmus DC Posted January 14, 2022 Author Share Posted January 14, 2022 i know it is hard to hear, but sounds like a dodgy 40mm fan just running. full speed in a plastic encasing. it might be, does not seem to have an exhaust. 1 Quote Link to comment Share on other sites More sharing options...
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