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Hoverboard issue flashing orange battery light


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Hi guys. New to the group but hope you can help.

Got a hoverboard where the battery will not charge, i know the charger is fine.

Changed the battery over with a battery i know is fine, works ok...but again when the charger is plugged in the flashing orange battery symbol appears πŸ˜ͺπŸ˜ͺ.

Took the hoverboard apart and noticed on the motherboard there is a red and black wire that is soldered to the motherboard with a 2 pin plastic connection that is just free and there is no where to plug it in???

This is truly baffling me....as i know the battery is not the issue.

HELP !!!!!!!!!!!!!!!

I have taken photos but cant add πŸ₯ΊπŸ₯Ί

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