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Iotatrax issues please help

Unhappy buyer

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Can anyone help me. Just bought iotatrax euc. Charged it. Turned on. Nothing. Power light turns on green. Step on euc. Lean forward nothing. Lean back. All the way back, it launches forward. Stays locked at full speed until picked up. Then power button turns red and beeps constantly until turned off. Cannot reach customer service. Please help. Tia

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