I bought an IPS i5 245WH on 9/5/2018. I have been riding it since and enjoyed it very much! A few weeks ago, the wheel starts to beep constantly. And later on I discovered whenever I charge it, the charging light turned red and immediately turned back to green. It seemed the battery was no longer charging and low battery caused it to beep constantly. I contacted the manufacturer in China and showed them all the settings and voltages from the Android App. They said the battery cells are good, maybe just the connector was loose. I tried juggle the connector and no use. Today, the battery is completely depleted. I opened up the case, took out the battery, and connect just the battery alone to the charger and had the same result. I searched the web and saw other people had similar issues, but no definitive solutions have been found. I have contacted eWheels support as well. Just thought to share my experience in this forum in case it can be helpful to others or if someone has any suggestions. Thanks. I also took a video of the battery not charging:
