Hello all,
I encountered the same problem. I just bought myself a KS-16 and after riding for only 100km encountered a missing serial number issue. After googling for a bit, I found this forum and an apparent solution.
I contacted flora@szkingsong.com by email, but no response so far. If someone could provide me with a working link to the app to put serial number back in, I would gladly appreciate it. Thank you.