wlalve
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jojo33 and all Friends, I come back to finally confirm that everything is working again, for that I followed all the steps of the MRN 76 in the link below. https://forum.electricunicycle.org/topic/19557-ninebot-mini-plus-s-plus-repair/ And as I always suspected the hardware was ok, it was enough to solve the firmware issue. I would like to thank jojo33 in particular for all the attention and help. Thank jojo33 ... And for those who have the S PLUS, there is a tip to keep all the content of the link, because if something in the future happens that involves updating the firmware, maybe that can only be solved without having to send the Ninebot for maintenance by paying a high price for that... Thank you...
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Friends, Does anyone know how to remove the white cover from the bottom of the ninebot s plus ?? I am running the procedures that MRN76 created on the forum to repair ninebot in case of a problem with the firmware update. I removed all 10 screws that hold the white cover to the bottom, but I still feel when trying to remove that it is stuck and I'm afraid to break the cover ... do i need to do anything else? Is there a video showing how to disassemble the s plus? Thank you all.
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HI jojo33, Can you tell if this link and this firmware version is reliable? https://more4motion.eu/blogs/swallowbot-upgrade-solutions-for-segway-products/swallowbot-upgrader-for-segway-miniplus-and-ninebot-s Depending on the amount I am willing to pay to solve this problem remotely, using another firmware. Do you know where I can find the model of the BLE card of the nonebot s-plus (N4M340)? (I THINK I DON'T HAVE A PROBLEM IN THAT BOARD, BUT THE Director in USA wrote THAT HE HAS IS DIFFICULTY TO FIND ONE). Thanks
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did you try with another android or ios smartphone?
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so far they have been correct with me ... In fact it was a director of the Chinese segway who sent an email to a director of the American segway to solve my problem .. until yesterday this American director gave the maximum attention ... but he was going on a wrong direction because I thought it was an activation problem .. we stayed 3 hours in a chat. he gave me a support account to change the serial number ... something that someone in China had already done .. At that moment I noticed that he was not understanding the problem .. I made a video that showed step by step what was happening ... he stayed to send and consult the engineers to see what could be done .... well, I'm waiting ... if they don't decide, I'll look for the Chinese director and see what kind of company is the Segway ... but so far with me they are acting with respect and dedication ...
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Friends, I agree with Hung Phan, something went very wrong with my firmware update that prevents pairing via bluetooth. The app can detect Ninebot, but in the exchange of information between them it ends in a timeout for lack of some information. The interesting thing is that I noticed that after the update the name that appears in the detection of ninebor is not clear as before it comes with dirt of symbols such as: question mark inside square -> ... you can see in the video I posted with the attempt of connection. It would be interesting to let me know how your Ninebots appear in the app after detection. I am in contact with a post-sale director in the USA who is giving me attention. I talked to him about my printing, and that the problem is not the hardware but only firmware that for some reason has not updated correctly. And I believe that a simple connection tool via bluetooth with ninebot and later updating the firmware to a factory version. could solve everything ... Without that just the exchange of some internal card where the firmware chip or the processor does not know ... What I know for sure is that the unit was perfect and is still taking out the software problem caused by segway ... and that for me it is impossible to send the same to the USA to fix ... even for the cost of transportation ...
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Yes, Hung Phun. I tried with IOS, ANDROID and 4 different smartphones and a tablet. Another 5 different accounts in almost all regions. But what I wanted to understand is whether the people here who reported problems after the update had a pairing problem via bluetooth between the App and Ninebot or other problems. To know if the support is right when they tell me that the activation problem or serial number does not cause a problem in the pairing between the application and the ninebot via bluetooth? Thank you.
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Friends, Support in the USA said that my problem is different from yours because you had no problem connecting the application with Ninebot, the problem was just activating ninebot, but you always did connect via bluetooth with each other. Is this right???
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Hi guys, My problem has not yet been solved, but I believe it will be. Well now there is someone in the USA seeing the problem with me, and I am sending him the solutions you have found. I keep everyone informed. Thank you
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AKind, Please send me the email addresses where you sent the message because I also want to send my protest ....
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"You could try opening it and disconnecting the battery and reconnecting it." Is there a tutorial or video showing how to do ??
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I tried on 5 different Samrtphones, IOS and Android, different versions of the APP .. I tried other apps in this case it asks for PID code .. I tried using MI HOME from XIAOMI and he doesn't even find ninebot, even logging me in CHINA. My model and the M4N340 made by CHINA for the Chinese market. I read somewhere that they were blocking the app of these models that are outside of CHINA, I don't know if it's true ... As I am in Brazil ... IS THERE an EMAIL to support the Chinese segway ??? I am still paying for this business that now is useless ..
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Up to the update everything worked fine. After updating the APP and Firmware at the end of May. I can no longer connect via bluetooth. Ninebot works perfectly, it just doesn't connect anymore. The problem is that before the update the speed decreases to 4 km / h for my 5 year old daughter to walk ... and now without connecting the speed is stuck at 4 km / h ... and ninebot s plus with maximum speed of 4 km / h equal to nothing, garbage .... What happens at the link: It just returns error.
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Even if they release new firmware solving the problem, how are we going to update if we don't connect the ninebot with the app via Bluetooth ?? The version of my NInebot S PLUS and Chinese is the N4M340. I believe the problem is there. I found out that XIAOMI sells this model there in CHINA and I will try to see if with the MI HOME app from XIAOMI I can do it .. IF someone tries and gets a post here ....
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I already met about 4 people who had the same problem ... and I don't know without a reset how they can solve it ??? because I can't even connect with bluetooth with you ... I haven't tried jojo33's procedures yet ... my hope is that it works ... I'll try this weekend ... but I keep you informed and find out something please inform me ... good lucky for us to lose such equipment that is not cheap because of an upgrade is too boring ..
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