kingkong18XL

Yeah, I've dealt with Jason from ehweels and he's alway been pretty responsive. This piece from the charger seems like I'd be able to grab it from an electronics store, but who knows, (thats why I asked here), I'm sure ewheels has a supply of this particular part as well. No damage to casing or around the charging port, that would have been another pain in the ass to deal with but fortunately the charger piece took the brunt of the fall. Oh and I should update the ride, ive completely forgotten about my V8 since getting the KS18XL last october.

image 1 this is the piece that broke in half, i cut off the rubber cover with a box cutter.

My wheel slid off the wall while connected to my fast charger and it bent right at the tip where the charger goes into the port causing the prongs under the rubber cover to snap in half (this is a very vulnerable point) has anyone had this happen? This small piece actually detaches and is a 4 pin connection to the charging cord, but I'm not tech savvy enough to know this piece is even called or what to even look for. I did message ewheels support and im currently waiting for a reply. Any input would be appreciated!

I downloaded DarknessBot to use with my KS 18XL but it doesn’t seem to find my wheel. I had the same problem with my V8 but it didn’t bother me much since the INMOTION app was a lot more stable than the kingsong app. Can someone help me out, why isn’t DarknessBot able to connect?