Newbie - problèmes with Bluetooth

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Hi.

I got my ninebot mini yesterday so am totally new to this.

I have a question. The Bluetooth keeps dropping out which means I can't download the new firmware. In have a Sony Xperia from last year. Any help you can offer will be gratefully received!

Islay.

[FreeRide 303]

Well often getting the new firmware is a bad idea so you might be lucky.  

Obviously the first thing to try would be a different phone or tablet. The MiniPro is not known for dropping bluetooth connections other than for moving out if range.  

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Thank you.