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The New Solowheel

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Just wanted to chime in that I'm really excited about our new team here in San Diego. I used to run the Solowheel Seattle shop, but I've relocated to be on the team down here and couldn't be more thrilled. We are finally moving Solowheel into a new era, and I think you all are going to be really pleased with our new direction. 

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Well, this all sounds quite promising.  It would be nice to have a serious competitor to King Song and Gotway.  I hope your readings of this forum have shown you what is frustrating with the current wheels/manufacturers/dealers.  And what we wish for/crave  The last thing we need is another "me too" outfit.  Both your companies have valid histories in this industry, but for most of us its just that, history.  I wish you well, in your joint venture, and look forward to the day I'm saving up for my new ?????? wheel.  What are you going to call yourselves? Solowheel?  

Is a new logo in the works? (hint)

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I have read and felt the frustration from the Forum. I totally agree with you, we want to show that we can justify our history while continuing to innovate and produce in the future.We will keep our Namesake "Solowheel" along with making safe, intelligent wheels and promoting the EUC lifestyle!

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@Smoother Our new team is really familiar - personally, I've been riding for 3 years and have been actively reading this forum and facebook group throughout. We know what enthusiasts want, and we will always keep our ears open! I think you'll find that we are not only going for pushing the technology forward, but closing the gaps in areas that have been severely lacking such as customer service and support and reliability. Self-service works for enthusiasts, but for the industry to really grow, we have to be more consumer friendly. This doesn't mean we are going to be ignoring enthusiasts - far from it, actually! We just think you all deserve more, so we will be working really hard to prove it.

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56 minutes ago, GreenWheel said:

 

 

Hi EUC riders:

It has been a few years now since our owner Shane created Solowheel and brought it to Interbike in 2010, and users of this forum know better than anyone just how much the world of electric unicycles have progressed since then. We are honored to see how much joy this invention has brought to countless people all over the world, and we never expected to see such passion and dedication from the close-knit community this has grown to be today. Seeing how these magical devices have changed people’s lives, added euphoria to the most mundane portion of most commuters’ days, and given birth to some cutting-edge extreme sport riding has given Solowheel motivation to continue inventing.

As you may know, we also came up with Hovertrax, aka the “hoverboard”, in 2015 when we saw some Solowheel riders having a bit of fun with 2 wheels, one on each foot. We all saw how that creation spread like wildfire (pun intended). More recently, in 2016 we came up with Lota in an effort to make an incredibly portable solution. In fact, we are still working on some out-of-the-box ideas today to make wheels for a wide variety of people and use cases.

Our team has always been filled with creators who are obsessed with coming up with new concepts. Inventing is something rooted deep in our culture and our DNA. We have been focusing on new ideas instead of pushing new Solowheel hardware. As a result, a number of other manufacturers have proven just how far and fast we can go with electric unicycles and frankly, it’s incredible! As impressive as that has been to see, we still feel that there is a lot of work to be done to bring safety and quality up to the same high standard. Enthusiasts are very forgiving when it comes to issues like QC because they have a different set of priorities. We think everyone deserves a well-rounded product that is dependable and worry-free, as well as attentive and responsive service.

We’ve always had a high bar for ourselves in overall experience, quality, and safety, but we still needed a strong partner to help take our ideas to the next level. We spent a lot of time and research to assess the quality of the current major players, and what we found was that InMotion stood out. Not only were we impressed by their current lineup, but after getting to know them, we found that we aligned in our philosophy. Both of us consider safety and quality our top priorities, and our respect for intellectual property bridged our relationship as we both highly value our integrity. At the beginning of 2017, we came to an oral agreement. Everything went very slowly at first because there was a lot of paperwork to transition the intellectual property, but now we are ready to announce our partnership and kick off 2018 with a bang.

As many of you know, you can already see the beginning of our new relationship in the form of the new Glide series based on InMotion’s products. While they look mostly the same as the V series from InMotion, they do have updated firmware that feature an intelligent tilt-back system. Instead of being based on top speed, the safety tilt-back is only triggered by dynamic max output power data coming from the battery system. The result is a more streamlined and safer warning system that gives our riders full confidence. If it seems like we didn’t change much from InMotion’s V series, it’s because they had already developed a really refined wheel! So that was just our first small step together. We now have a couple of wheels in development, and we are excited to share those with you as soon as we are ready.

A new partnership also means a new team! Solowheel HQ is now a happy resident of sunny San Diego, CA. As we turn over a new leaf, you’ll find that we are dedicated to providing a level of customer service that leaves no customer behind. More warranty options, no-hassle repair. All you have to do is reach out.

We noticed that there are lots of struggles in this forum in regards to InMotion customers getting repair and service, so we will be offering repair service for those customers as well from now on.

We know very well that Solowheel hasn’t always made the best impression on this forum in the past, but we are starting fresh. We hope you’ll all embrace our new philosophy of being more available and open to the community, and we would love to hear your feedback.

Happy Holidays!

Solowheel Team

That's actually kind of neat that you take trade in.  

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1 minute ago, steve454 said:

That's actually kind of neat that you take trade in.  

Yea! It gives people a chance to upgrade easily. And you can feel good about your old wheel going to a bright young kid that wouldn't have been able to afford it. We'll be updating more details on that program later, but it's live right now and we make it really painless.

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It's our honor to be a partner of Solowheel, and we will get started from here to provide our best product and service! 

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On 12/21/2017 at 5:47 PM, Smoother said:

Well, this all sounds quite promising.  It would be nice to have a serious competitor to King Song and Gotway.  I hope your readings of this forum have shown you what is frustrating with the current wheels/manufacturers/dealers.  And what we wish for/crave  The last thing we need is another "me too" outfit.  Both your companies have valid histories in this industry, but for most of us its just that, history.  I wish you well, in your joint venture, and look forward to the day I'm saving up for my new ?????? wheel.  What are you going to call yourselves? Solowheel?  

Is a new logo in the works? (hint)

The logo looks like Ninebot, whee!  That is not a good way to ride!!!  Arms behind back.

Edited by steve454

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5 minutes ago, steve454 said:

The logo looks like Ninebot, whee!  That is not a good way to ride!!!  Holy crap,my ninebot just beeped at me twice.:blink1:  :barf:

Don't worry, it's not an official recommendation. ;) 

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7 minutes ago, Jeffrey Scott Will said:

Don't worry, it's not an official recommendation. ;) 

Sorry, i GOT A MASSAGE TODAY, AND I AM 

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6 hours ago, Jeffrey Scott Will said:

Just wanted to chime in that I'm really excited about our new team here in San Diego. I used to run the Solowheel Seattle shop, but I've relocated to be on the team down here and couldn't be more thrilled. We are finally moving Solowheel into a new era, and I think you all are going to be really pleased with our new direction. 

Is barefoot ted still with solowheel?

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2 hours ago, F.J. Abaya said:

Is barefoot ted still with solowheel?

Hey FJ! Ted owned the shop in Seattle, and I'm sure he will always be an advocate, but he's not on our team at the moment.

I miss the Sunday meetups! If I'm ever up in Seattle again, I'll definitely try to sync up with a group ride.

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I don't think it's been mentioned, but the Solowheel Seattle shop is closed.  Been empty for a couple of months now.  I noticed that recently the signage on the door has been removed.

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Awesome! We need more great products in this space and better visibility for the technology. I'm glad that Solowheel has plans to face the competition squarely and plant the seeds for future success. A face-plant, if you will. :D

Although I'm sure San Diego weather suits you all better, it's a bit sad you've left Seattle. I was on a trip there in 2014 when I saw a guy riding this strange thing with only one wheel in downtown Seattle. He was even whizzing up and down hills, and came right up to where I was waiting for the bus. I asked him what it was and he said Solowheel. When I got home I started looking it up and watching YouTube videos. Here I am, three years and three wheels later.

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9 hours ago, JimB said:

I don't think it's been mentioned, but the Solowheel Seattle shop is closed.  Been empty for a couple of months now.  I noticed that recently the signage on the door has been removed.

Yes, sadly it's no longer open. That was a privately owned and operated shop, but Solowheel will be providing service for all of their customers. Actually most of those customers would know me, because I used to run that shop! (Do I know you? Trying to think of any Jims..)

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4 hours ago, dmethvin said:

Awesome! We need more great products in this space and better visibility for the technology. I'm glad that Solowheel has plans to face the competition squarely and plant the seeds for future success. A face-plant, if you will. :D

Although I'm sure San Diego weather suits you all better, it's a bit sad you've left Seattle. I was on a trip there in 2014 when I saw a guy riding this strange thing with only one wheel in downtown Seattle. He was even whizzing up and down hills, and came right up to where I was waiting for the bus. I asked him what it was and he said Solowheel. When I got home I started looking it up and watching YouTube videos. Here I am, three years and three wheels later.

To clarify, Solowheel used to operate out of Inventist Inc in Camas, WA which is actually closer to Portland. But yes, Seattle has a rather large amount of riders in the city so it's no surprise you saw your first wild Solowheel there. :)

Yea, San Diego definitely makes things easier from a year-round perspective. I do miss Seattle, though, as I lived there for 9 years!

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Yeah. This is sad. I'm sure that every Northwest person is gonna say that having our own unicycle maker up here was cool. Guess we only have Metroboards now unless I'm mistaken.. They only make electric skateboards though.

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7 hours ago, Jason McNeil said:

@GreenWheel

Is this true? According to a Senior Manager at Inmotion, they said that Inmotion approached Shane, not the other way round. The reason for this action? A Internal source informed me that Inmotion were continually in the red, & with difficulties finding new investment, that a precondition for obtaining a local Chinese government loan, was a collaboration with Shane. Was this not the true reason? 

 

 

Hi Jason, I'm one of the co-founders of InMotion China, and I appreciate your contribution of selling InMotion products during the past few years. I know it's tough for you because we shut down the InMotion Unicycle to US after our cooperation with Solowheel, and it affected your business, and you are upset with this all the time, and I feel sorry for this. But we respect the intellectual property, and we don't want to get our business involved to any infringement especially in US, which is the best country for protection for intellectual property, and we think it's the only way to make a great company in any industry. Frankly speaking we have connections with Shane since 2014, but when Shane talked to us that he tried to firm up his own team in 2016 and he realized he needed a strong partner after that, we came to an agreement that we should have a joint venture together, then we have the best idea and enginnering capacity.   

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