Brand New Mini Pro. I think it has a bad sensor

[azav8or]

I just got a new Segway MiniPro today and I think one of the sensors is bad. I am stuck on the tutorial part where you just stop and get off. I think it thinks I am still on it. Because of this I cant use the lock button on the app or even turn it off.

Any idea's?

Cheers,

Chris

 

[steve454]

1 hour ago, azav8or said:

I just got a new Segway MiniPro today and I think one of the sensors is bad. I am stuck on the tutorial part where you just stop and get off. I think it thinks I am still on it. Because of this I cant use the lock button on the app or even turn it off.

Any idea's?

Cheers,

Chris

 

Don't know about minipro, but ninebot seems to be forcing people to register

[azav8or]

2 hours ago, steve454 said:

Don't know about minipro, but ninebot seems to be forcing people to register

Yeah I have registered and was finally able to log into the app but from the app I cant do several things like lock it or shut it down or like I mentioned get past that one part on the tutorial.

In order to shut it off I have to pick it up and it thinks it's crashing then I think and it spins the wheels up real fast and then stops and when I set it back down I can press the power button to shut it off but you cant do it from the app.

I think there is a sensor issue too because I have see this message a few times now: But only after I pick it up and let it runs it's course so I can shut it down.

Error
Left foot sensor error, please check foot sensor or foot pedal switch cable. (18)

 

Cheers,

Chris

[FreeRide]

Look carefully at the foot pad. Compare it to the opposite side, and check that it is seated correctly. If the pad has been incorrectly assembled, or been pulled up a bit from handling, it can cause the sensor to appear stuck, or intermittently stuck.