jojo33 Posted December 9, 2017 Share Posted December 9, 2017 available in my blog.... First Mini PLUS Manufacturing Defect It's not death either, it's the cover located between the handles of the Mini. After seeing a first case on the Chinese forum dedicated to Plus, there have been others, including, to my knowledge, two in France, then another two in China. I did not dare to open mine he only a few days, for fear of being also a victim of this manufacturing defect. I am not touched. Tip to avoid this drama: 1- Push the cover towards the bottom, lift it gently, you will feel a small resistance, it is not the sensitive area that will be affected, these are the two closing hooks. Open slowly, there is a second rank, then open completely. 2-To close, go slowly, pushing the cover down, tilt it gradually, close, fold the cover, pulling a little towards you so that the hooks integrate. A "solution", amazing, was provided by discreetly Segway-NINEBOT CHINA ... Cover (mine) without manufacturing defect Victims brought to my attention Victime N°1 (thanks for pics) http://bbs.xiaomi.cn/t-13783341%202/10 Victime N°2 (thanks for pics) http://bbs.ninebot.cn/forum.php?mod=viewthread&tid=32571 Victime N°3 (thanks for pics) http://bbs.xiaomi.cn/t-13680017 Victime N°4 Urban360 Forum Member @AKA80 (thanks for pics) Victime N°5 Urban360 Forum Member @TOONSPIRIT (thanks for pics) https://forum.urban360.com/index.php?/topic/3345-retours-dutilisateurs-du-mod%C3%A8le-mini-plus-n4m340350/&do=findComment&comment=45547 The "Great" solution from SEGWAY-NINEBOT CHINA ????????? If you too are affected by this manufacturing defect, no need to talk to your local dealer, or your reseller in Chinese import ... Segway-Ninebot offers an exchange cover provided "gracefully" with the PAN TILT Camera ????????? The camera is sold in China 195 euros and export more than 220 euros. Write a nice exchange request to Segway Ninebot China Quote Link to comment Share on other sites More sharing options...
Vik's Posted December 15, 2017 Share Posted December 15, 2017 (edited) Crappy plastic quality used on that cover for sure. But it does seem to be only temporary cover meant to cover the port until you buy a camera though. So I see what they did there Edited December 15, 2017 by Vik's 1 Quote Link to comment Share on other sites More sharing options...
Boogieman Posted March 16, 2018 Share Posted March 16, 2018 Dear JoJo33 After reading Your post I got a bit nervous since i got my Ninebot Plus yesterday and I totally love it :D. I opened the lid as You described but unfortunatelly one hook was totally broken and the other just hanging on a thread :-( I did not understand Your description on the solution though? I checked the page in Your link and used google translate but there is no email adress? Do You mean I have to write a "snail letter" to China (from Sweden)? And If I do send a snail mail: 1. Will they send me a new Lid for free? (I guess they dont send the camera LOL) 2. Or do You mean that they will reply "If you want a replacement lid You need to buy the camera"? That would NOT be a Great solution :-) Please let me know how I should do and if there is any meaning writing. Thanks Boogieman Quote Link to comment Share on other sites More sharing options...
Zelina Posted March 16, 2018 Share Posted March 16, 2018 mine was broken too, I used instant glue to fix it and put ti back in place carefully. I am not going to open it so I do not care if it is prone for another break. I do not plan to put camera on. Regarding the solution they will send you replacement for free if you buy camera . Quote Link to comment Share on other sites More sharing options...
jojo33 Posted March 16, 2018 Author Share Posted March 16, 2018 17 hours ago, Boogieman said: Dear JoJo33 After reading Your post I got a bit nervous since i got my Ninebot Plus yesterday and I totally love it :D. I opened the lid as You described but unfortunatelly one hook was totally broken and the other just hanging on a thread :-( I did not understand Your description on the solution though? I checked the page in Your link and used google translate but there is no email adress? Do You mean I have to write a "snail letter" to China (from Sweden)? And If I do send a snail mail: 1. Will they send me a new Lid for free? (I guess they dont send the camera LOL) 2. Or do You mean that they will reply "If you want a replacement lid You need to buy the camera"? That would NOT be a Great solution :-) Please let me know how I should do and if there is any meaning writing. Thanks Boogieman 4 minutes ago, Zelina said: mine was broken too, I used instant glue to fix it and put ti back in place carefully. I am not going to open it so I do not care if it is prone for another break. I do not plan to put camera on. Regarding the solution they will send you replacement for free if you buy camera . On 09/12/2017 at 2:05 AM, jojo33 said: Segway-Ninebot offers an exchange cover provided "gracefully" with the PAN TILT Camera ????????? I'm sorry if my English is bad, I apologize, I often use google translator too the solution I was talking about was black humor, to laugh I have the camera, and it's the same, exactly the same, the copy supplied with the camera is not offered to replace the defect of the other concerning its fragility but it is provided to replace another problem related to the protection of the connector of the camera, it is necessary to remove the seal of the old and put it on the new I will put the photos soon on my site that you can compare that the two copies are identical Nothing has changed I also broke mine the new risk also to break You can ask ninebot china to send one free, but it's exactly the same The solution is the following I thought about it it's creating a 3D model by increasing the thickness of the side where the hole is wider Shift the tabs 1mm inwards to avoid bending when closing Quote Link to comment Share on other sites More sharing options...
Boogieman Posted March 17, 2018 Share Posted March 17, 2018 On 16/03/2018 at 6:56 PM, jojo33 said: I'm sorry if my English is bad, I apologize, I often use google translator too the solution I was talking about was black humor, to laugh I have the camera, and it's the same, exactly the same, the copy supplied with the camera is not offered to replace the defect of the other concerning its fragility but it is provided to replace another problem related to the protection of the connector of the camera, it is necessary to remove the seal of the old and put it on the new I will put the photos soon on my site that you can compare that the two copies are identical Nothing has changed I also broke mine the new risk also to break You can ask ninebot china to send one free, but it's exactly the same The solution is the following I thought about it it's creating a 3D model by increasing the thickness of the side where the hole is wider Shift the tabs 1mm inwards to avoid bending when closing Oh, I was hoping they sent THE CAMERA + THE LID FOR FREE (as an excuśe forbbad quality) LOL, that WOULD have been good service ;-) Quote Link to comment Share on other sites More sharing options...
jojo33 Posted March 18, 2018 Author Share Posted March 18, 2018 22 hours ago, Boogieman said: Oh, I was hoping they sent THE CAMERA + THE LID FOR FREE (as an excuśe forbbad quality) LOL, that WOULD have been good service ;-) Wait for the camera im actually preparing a complete review Quote Link to comment Share on other sites More sharing options...
Ielk2001 Posted July 6, 2020 Share Posted July 6, 2020 Did anyone find where to get a replacement? Mine arrived totally broken and glue does not seem to hold... Quote Link to comment Share on other sites More sharing options...
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