Jump to content

~~~Please Help (GotWay Tesla Error)~~~


jzamora
 Share

Recommended Posts

Hello EUC fam, just got my very first EUC and already experiencing some issues! I don't know what to do. When I turn the device on it make these beeps but the gyro won't activate, it's fully charged too.  I'm attaching a video link of the problem. Any advice or known experts to take it too would be much appreciated! 

Thanks in advance :)

https://photos.app.goo.gl/eDJl6FFmxoIu9f033

  • Like 1
Link to comment
Share on other sites

Thanks for the responses everyone! I have contacted the seller (overseas mainland China b/c I was impatient and didnt want the preorder (probably problem #1). I was riding fine yesterday and then charged to 100% (see updated link with full bars) https://photos.app.goo.gl/bq7o9NpNk96ooCW93

Now it's stuck in this mode. Seller is going to have the engineers take a look at the video and see if they can diagnose it/perhaps send parts if it's something they can solve via beeps,

In sum: it was properly balancing, I got it from China, and I have not opened it up just in case doing so would void warranty. If seller doesn't help I will probably seek to repair/get parts myself 

  • Like 3
Link to comment
Share on other sites

Good luck. 

It's near impossible to diagnose without opening up the wheel in my experience, and see what's going on. Could be a motor wire detached on a bump, bad board, but without opening, who knows.

Either way, hope you resolve quickly and the offer to help is still there.

  • Like 3
Link to comment
Share on other sites

8 hours ago, jzamora said:

Hello EUC fam, just got my very first EUC and already experiencing some issues! I don't know what to do. When I turn the device on it make these beeps but the gyro won't activate, it's fully charged too.  I'm attaching a video link of the problem. Any advice or known experts to take it too would be much appreciated! 

Thanks in advance :)

https://photos.app.goo.gl/eDJl6FFmxoIu9f033

I replied to your Facebook post, so I think you have everything you need now to resolve this. Good luck.

  • Like 3
Link to comment
Share on other sites

  • 2 weeks later...
On 9/30/2017 at 8:44 AM, jzamora said:

Hello EUC fam, just got my very first EUC and already experiencing some issues! I don't know what to do. When I turn the device on it make these beeps but the gyro won't activate, it's fully charged too.  I'm attaching a video link of the problem. Any advice or known experts to take it too would be much appreciated! 

Thanks in advance :)

https://photos.app.goo.gl/eDJl6FFmxoIu9f033

hey man I'm also I NY and have a tesla.. I can help diagnose.. Let me know. Good luck!! 

  • Like 2
  • Upvote 1
Link to comment
Share on other sites

On 30.9.2017 at 7:59 PM, Hunka Hunka Burning Love said:

So it begins once more :rolleyes:.

Haha, literally what I was thinking seeing the title. Well, more like "So it begins this time" or "So it begins again" ... but the start was definitely "So it begins":efee8319ab:

Good luck to OP, hope you get this fixed soon and easily.

  • Like 1
Link to comment
Share on other sites

2 hours ago, meepmeepmayer said:

Haha, literally what I was thinking seeing the title. Well, more like "So it begins this time" or "So it begins again" ... but the start was definitely "So it begins":efee8319ab:

Good luck to OP, hope you get this fixed soon and easily.

This is just a random failure of the Hall Sensors in this wheel, or hopefully the Hall Sensors cable came lose (easy fix).

  • Like 1
  • Upvote 2
Link to comment
Share on other sites

  • 3 weeks later...

@jzamora @Marty Backe @Hunka Hunka Burning Love I seem to be facing the same issue. Unboxed the wheel, plugged in the charger, waited for an hour, tried powering on to see if it works and it starts making the "bip bibip bibip bibip" beeping and does not balance.

I can open up the wheel but have no idea what to look for. Marty mentioned replying to a Facebook post with more information? Any suggestions on what to do?

  • Upvote 1
Link to comment
Share on other sites

6 minutes ago, Flow said:

@jzamora @Marty Backe @Hunka Hunka Burning Love I seem to be facing the same issue. Unboxed the wheel, plugged in the charger, waited for an hour, tried powering on to see if it works and it starts making the "bip bibip bibip bibip" beeping and does not balance.

I can open up the wheel but have no idea what to look for. Marty mentioned replying to a Facebook post with more information? Any suggestions on what to do?

Actually, I think maybe it was @KingSong69 who mentioned Facebook.  If it was my wheel I would open it and inspect the Hall sensor cable the comes out of the motor axle and goes directly to the control board. There's a ~6 pin connector, and maybe (hopefully) the connector is not making a good connection.

Historically, Hall Sensor failures inside the motor are very rare. For a new wheel I think it's more likely that there is a cabling problem.

  • Like 1
Link to comment
Share on other sites

10 minutes ago, Flow said:

@jzamora @Marty Backe @Hunka Hunka Burning Love I seem to be facing the same issue. Unboxed the wheel, plugged in the charger, waited for an hour, tried powering on to see if it works and it starts making the "bip bibip bibip bibip" beeping and does not balance.

I can open up the wheel but have no idea what to look for. Marty mentioned replying to a Facebook post with more information? Any suggestions on what to do?

Sorry, I just saw the Facebook reference that I made. I was just telling @jzamora that I had provided him some information on Facebook. I had told him about the Gotway diagnostic code that confirms a Hall Sensor failure. Two fast beeps followed by 1/2 second pause, then the cycle repeats. This means a Hall Sensor (or cable) problem.

  • Upvote 2
Link to comment
Share on other sites

54 minutes ago, Flow said:

I can open up the wheel but have no idea what to look for. Marty mentioned replying to a Facebook post with more information? Any suggestions on what to do?

Take a video of the problem demonstrating the error and lack of balance.  Contact your seller asking what they suggest and show them the video before doing too much dismantling.  Hopefully it is just a contact problem in the cabling like Marty mentioned, but no one so far has reported what the solution for then was unfortunately.

Edited by Hunka Hunka Burning Love
  • Like 2
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...