seeker Posted September 14, 2017 Share Posted September 14, 2017 Hi I´m new to this forum and the world of unicycles. A few days a go, i bought a ninebot one S2 and installed the official app. So far so good. But I'm not able to go through the tutorial. Every time i start the app and the Ninebot, the App mentioned that there´s a new Video. Ok, I start the download and after that, the App want to download it over and over again. So I'm not able to go through the tutorial and switch off the speed limiter (7km/h) Anybody else with this problem? Any idea how i could solve it or how can I switch off this Speed Limit? Many thanks in advance Frank Link to comment Share on other sites More sharing options...
SuperSport Posted September 14, 2017 Share Posted September 14, 2017 Have you tried fully uninstalling the app, and then reinstalling it? Link to comment Share on other sites More sharing options...
seeker Posted September 14, 2017 Author Share Posted September 14, 2017 Yes, i also installed it on different iPhones and iOs version. Link to comment Share on other sites More sharing options...
SuperSport Posted September 14, 2017 Share Posted September 14, 2017 Oh! I wonder if the server that is hosting the video is having issues. Hopefully someone else with that wheel will chime in with some more info. Sorry I’m unable to help. Link to comment Share on other sites More sharing options...
novazeus Posted September 19, 2017 Share Posted September 19, 2017 @seeker i had that last night myself. after connecting to the wheel, go to the top right corner settings button then next page, bottom left, rider tutorials. u sb good. kinda screwy. Link to comment Share on other sites More sharing options...
Rotciv Posted September 21, 2017 Share Posted September 21, 2017 There’s seriously wrong with the iOS app. Can’t watch new rider tutorials because the app gets stuck in a loop downloading a resource update. Can’t set the speed limit because the back button on the upper left corner can’t be tapped. Speed is stuck to default 4.3 mph. The wheel is nice but the app is none functional, returning to Amazon. Link to comment Share on other sites More sharing options...
novazeus Posted September 21, 2017 Share Posted September 21, 2017 @Rotciv yeah it seems like it's stuck in a loop but just do what i said and u will see it is downloading the tutorials. just click thru them and it will say u are done. Link to comment Share on other sites More sharing options...
steve454 Posted September 22, 2017 Share Posted September 22, 2017 59 minutes ago, Rotciv said: There’s seriously wrong with the iOS app. Can’t watch new rider tutorials because the app gets stuck in a loop downloading a resource update. Can’t set the speed limit because the back button on the upper left corner can’t be tapped. Speed is stuck to default 4.3 mph. The wheel is nice but the app is none functional, returning to Amazon. You could download an earlier version from this forum. Go to downloads section. It will not be fully functional without logging in to the app, but it might not have the speed restriction. But try what @novazeus said above first. Link to comment Share on other sites More sharing options...
Rotciv Posted September 22, 2017 Share Posted September 22, 2017 4 hours ago, novazeus said: yeah it seems like it's stuck in a loop but just do what i said and u will see it is downloading the tutorials. just click thru them and it will say u are done. Tried clicking through but didn’t work. Link to comment Share on other sites More sharing options...
novazeus Posted September 22, 2017 Share Posted September 22, 2017 @Rotciv this is what i did and it worked. Link to comment Share on other sites More sharing options...
Rotciv Posted September 22, 2017 Share Posted September 22, 2017 @novazeus Thanks for the help! Unfortunately my version of Ninebot app has the top buttons messed up. You can see that on the video. I hope the update the iOS app. Link to comment Share on other sites More sharing options...
dbfrese Posted September 22, 2017 Share Posted September 22, 2017 Know someone with an Android? Have him download the app and try getting past the tutorials that way. You could even buy an ultra cheap Android phone just for that purpose. I saw one on clearance at Walmart for $20. Link to comment Share on other sites More sharing options...
novazeus Posted September 22, 2017 Share Posted September 22, 2017 1 hour ago, Rotciv said: @novazeus Thanks for the help! Unfortunately my version of Ninebot app has the top buttons messed up. You can see that on the video. I hope the update the iOS app. weird, i have the app from apple store ninebot. iphone 7 plus, works on my ipads. Link to comment Share on other sites More sharing options...
steve454 Posted September 22, 2017 Share Posted September 22, 2017 On 9/14/2017 at 6:57 AM, seeker said: Hi I´m new to this forum and the world of unicycles. A few days a go, i bought a ninebot one S2 and installed the official app. So far so good. But I'm not able to go through the tutorial. Every time i start the app and the Ninebot, the App mentioned that there´s a new Video. Ok, I start the download and after that, the App want to download it over and over again. So I'm not able to go through the tutorial and switch off the speed limiter (7km/h) Anybody else with this problem? Any idea how i could solve it or how can I switch off this Speed Limit? Many thanks in advance Frank This may be a dumb question, but after installing the app did you create a login with username and password? I seem to remember that when the forced update occurred, my speedometer was showing only the top half. If I remember correctly, the app worked fine after I logged in. Now I never log off, but just close the app, and when I open it again I am already logged on. Too much trouble to log on every day. Link to comment Share on other sites More sharing options...
Rotciv Posted September 23, 2017 Share Posted September 23, 2017 20 hours ago, dbfrese said: Know someone with an Android? Have him download the app and try getting past the tutorials that way. You could even buy an ultra cheap Android phone just for that purpose. I saw one on clearance at Walmart for $20. Found an Android phone and downloaded the android app. Managed to get past the tutorial and was able to disable and set speed limit. The iOS app seems to be a converted android app and not made with Xcode. Wish they rewrite the app and fix the ui quirks and other bugs. Link to comment Share on other sites More sharing options...
dbfrese Posted September 23, 2017 Share Posted September 23, 2017 2 minutes ago, Rotciv said: Found an Android phone and downloaded the android app. Managed to get past the tutorial and was able to disable and set speed limit. Excellent! Glad you'll be able to ride unhindered now. Safe Wheeling! Link to comment Share on other sites More sharing options...
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