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Ninebot miniPro- Segway NO Parts

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Bought a Ninebot MiniPro about 6 months ago, one tire keeps going down so I used soapy water to find the problem.......Valve Stem is bad. Contacted Segway for parts only because they used an oddball size which I could not find anywhere......auto parts, hardware, bike shop, even Tractor Suppy. Has to be Chinese so Segway tell me they don't carry the part? Say what , how can this be paid hundreds of $$$$ now have a paperweight? So now they tell me this is not a user part, it requires factory service? Still looking for Valve that will work or maybe a tube that fits the tire! At this point I intend to use FB to warn buyers about the lack of support for Segway! Any advise is Welcome?

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