Jojo33A Posted September 14, 2016 Share Posted September 14, 2016 I contact today with NINEBOT SALE in France, i wish order for a MINI PRO battery like that i could upgrade my Xiaomi Mini The Mini Pro battery is selling 199 euros in France, tire are selling 9 euros ! Unfortunetly, when i said it was for upgrade my xiaomi mini, they said they selling only for their own customers, Saleman said " you must have to buy our Mini Pro" he said "xiaomi mini and mini pro are not from the same company". Please record the picture below, xiaomi mini and mini pro are the same ! it's a Official FCC document (N3M320= MINI PRO - N3M240=XIAOMI MINI - N3M260 = HYBRID XIAOMINIPRO) Really ! And you, in your country, NINEBOT refused to sell you battery or tire because they dont sell you a MINI PRO ? Link to comment Share on other sites More sharing options...
Giorgio Gio Posted September 14, 2016 Share Posted September 14, 2016 yes, I bought on Amazon a Mini Pro.Then I called the Italian seller to ask for some information about the software and he was very rude, almost attacked me the phone down. He told me that they do not sell spare parts or will provide information to those who have bought from anhoter seller ... unbelievable !!! if I were the manufacturer will take serious measures... Link to comment Share on other sites More sharing options...
Jojo33A Posted September 14, 2016 Author Share Posted September 14, 2016 1 hour ago, Giorgio Gio said: yes, I bought on Amazon a Mini Pro.Then I called the Italian seller to ask for some information about the software and he was very rude, almost attacked me the phone down. He told me that they do not sell spare parts or will provide information to those who have bought from anhoter seller ... unbelievable !!! if I were the manufacturer will take serious measures... Really? But Ninebot selling offcialy on AMAZON, and official resellers too, Well in case about a xiaomi mini: ninebot can't / dont give after sale service, it's normal because it's imported from China but with a Mini Pro sold by seller or officials reseller, National/local Ninebot must give an after sale service, i'm sure Link to comment Share on other sites More sharing options...
HermanTheGerman Posted September 14, 2016 Share Posted September 14, 2016 Some may remember, I had to change a tire. I bought the MiniPro at Ninebot in my country, and after the tire started leaking, I ordered the replacement from them. They said they need to order some from China. After 2 weeks I mailed them again, and they told me they will contact me if they have the tires. One week later I bought the tire from the shop where I also bought my Kingsong KS16 before, he just had them in stock. From the others I never heard anything since, thats more than 6 weeks ago. Link to comment Share on other sites More sharing options...
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