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Black Box in app update


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Just checked my Ninebot app and it said new version available do you want to update?  So I downloaded it and opened it and there is a new function, Black Box.  So I selected it and apparently it is a feedback to Ninebot.  It asks you to type in whatever problem you have in a box and then I guess you hit send and it goes to them directly.  I don't have any problem with mine, if anyone else does would you use it and see what response you get?

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